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Sheraton Suites Country Club Plaza

Expedia.comUS$159*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Suites Country Club Plaza
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699 Reviews from our TripAdvisor Community

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Showing 692: English reviews
Kansas City, Missouri
Reviewed 8 August 2015 via mobile

Nice clean hotel. Service was extremely good from all the workers we encountered. Alaya Browne was super helpful in getting is our room keys! The beds were clean and comfortable and the rooms were well laid out. We really enjoyed our stay and we will totally be staying here again!

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Helpful?
Thank couture1008
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to tell everyone you enjoyed your stay with us, I will pass on some positive feedback to Alaya. Thank you!

Omaha, Nebraska
Reviewed 6 August 2015

We stay at this property because of the excellent location, club lounge and suites. unfortunately it seems like the place is going downhill. When we got to the room there was a broken light bulb in the bathroom with glass lying under it. They fixed it promptly but I'm surprised that housekeeping wouldn't have noticed it. The carpet is in...

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Helpful?
Thank careerman17
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

I was disappointed to read your overall stay was not very good at the hotel. Hotel staff is working to correct items and also preparing for hotel wide renovation to begin in December. Thank you,

Reviewed 5 August 2015

Great for families and is in a central location. However, the staff and facility does not seem to be prepared for a full house on a weekend. The overall service was not to the Sheraton standard. If you plan to use the fold out couch for a bed be sure to check early for proper linens. Front desk staff did...

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Helpful?
Thank Mabeth C
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

You are correct, a hotel wide renovation is coming to include front drive, all suites and public space. Renovation will begin in December. Thank you,

Trevor
Reviewed 5 August 2015

All of the wedding guests stayed at other hotels, whereas my wife and I choose to stay at the Sheraton Suites based on its location and reviews. Other hotels in the area, based on reviews, were dated and not so clean. My wife and I found that this hotel was clean, staff was very freindly AND we were able to...

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Helpful?
Thank Steve R
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Glad to hear that you had a nice weekend in Kansas City. Thank you for sharing with everyone.

Denver, Colorado
Reviewed 3 August 2015

Our stay at the Sheraton was good. The hotel is just on the verge of needing updates, though, and not exactly worth the price. The staff is incredible all-around, though, so they made it a great experience. Value-wise, though, I'd recommend spending $20 extra/night to stay at the Intercontinental across Brush Creek from the Plaza. A much better value, great...

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Helpful?
Thank jayhawk42
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

The hotel is getting tired and we look forward to a renovation beginning later this year. In the mean time we strive to give great service. Thank you,

Houston, TX
Reviewed 29 July 2015

We stayed here for four nights on our very first visit to KC. I truly don't understand all the negative reviews. The location is very good - right in Country Club Plaza. The room we had was clean, spacious and suited our needs perfectly. We were on the 10th floor in a king room, with a separate living area, desk,...

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Helpful?
1Thank Tracy T
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Hotel staff is working towards giving great service, thank you for noticing. Thank you,

Macomb, IL
Reviewed 27 July 2015

I have to start this review by saying I am not normally a complainer and am decently easy to please. I have been loyal beyond reason to Sheraton during my business travels, but this is the hotel that is going to change that. I have stayed at the somewhat nearby Overland Park Sheraton frequently, but needed to change my typical...

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Helpful?
Thank Amber01
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Hotel will have a complete renovation beginning later this year. Staff is being retrained and hotel is working to improve daily. Thank you,

Reviewed 25 July 2015

Stay was alright, although the room was not very spacious. That being said Erica the front desk worker was extremely helpful and gave us great suggestions for things to do and places to eat. Would absolutely recommend talking to her, she was very knowledgable.

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Helpful?
Thank Sarah H
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Glad to hear Erica was able to assist. I will pass on to her. Thank you!

Saint Louis, Missouri
Reviewed 24 July 2015

This hotel is very well priced. Suites make it a good choice for a family or those wanting a bit more space. We had two double beds (bedding is amazing!). The living room had a sofa (double bed). My registration was for two adults and two children so the hotel knew we had four in our party. However, there were...

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Helpful?
Thank drpff
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Management staff will work on some front desk training. Hope you will come back to see hotel show room and upcoming renovation. Thank you,

FL
Reviewed 23 July 2015

They always remember me by name and acknowledge platinum status. The hotel is dated and is coming up for a renovation but the people make this place. Great club lounge with free drinks. It's on the plaza with tons of nearby shopping and dinner places.

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Helpful?
Thank SHel59
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for commenting on hotel staff, we appreciate it.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites at Country Club Plaza is minutes from Sprint Center, Power & Light District, Kansas Speedway and the Kansas City Zoo. ... more   less 

Additional Information about Sheraton Suites Country Club Plaza

Address: 770 W 47th St, Kansas City, MO 64112-1802 (Formerly Sheraton Kansas City Hotel at Country Club Plaza)
Region: United States > Missouri > Kansas City
Price Range: $237 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Country Club Plaza 3.5*
Number of rooms: 256
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Also Known As:
Sheraton Suites Country Club Plaza Hotel Kansas City
Sheraton Hotel Country Plaza
Sheraton Kansas City
Sheraton Country Plaza Hotel Kansas City
Kansas City Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Country Club Plaza staff and other travellers.
7 questions
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Questions? Get answers from Sheraton Suites Country Club Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the plaza.”
fredk233, 24 May 2017 | Read review
“Ask for a room away from 47th Street. It is very noisy.”
WynneWoody, 15 May 2017 | Read review
“corner rooms are very quiet.”
sgormely1, 7 May 2017 | Read review
“You can't go wrong!!!”
babscars2003, 4 May 2017 | Read review
“Don't pay to park. Park in the free garage at the bottom of the hill.”
STLTravelDave, 19 Apr 2017 | Read review
5 of 5
Expedia.com
US$159* /night
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Booking.comUS$169
TravelocityUS$159
PricelineUS$159
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Prices are for 1 room, 2 adults
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