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Sheraton Suites Country Club Plaza

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Sheraton Suites Country Club Plaza
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665 Reviews from our TripAdvisor Community

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Showing 658: English reviews
Kansas City, Mo
Reviewed 18 February 2015

Celebrated 43rd wedding anniversary at this location. It is right in the heart of the Country Club Plaza. All the shopping and eating establishments are in close walking. The Nelson Atkins Museum of Art is a short distance walk from hotel. Easy access to public transportation. Excellent choice if you are needing a central location. We had great views from...

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Helpful?
Thank SecondSisterKC
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for your kind words. I will be sure to pass on to the staff. Im glad to hear you had a good time. Thank you,

New York City, New York
Reviewed 16 February 2015

The hotel is located in an upscale area in Kansas City known as the Plaza District dotted by stores such as Michael Kors, Coach and The North Face. Check-in and check-out was smooth. The suite was clean and comfortable. The staff was pleasant, friendly and very accomodating. Similar to other comments the hotel could use some updating but all in...

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Helpful?
Thank jufi788
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for your very valuable feedback. Hotel has a renovation planned, more detials to come. Thank you,

White Plains, New York
Reviewed 13 February 2015

I've been staying here for 20 years! Great location. The hotel needs a bit of an overhaul as it is getting a little old. I always try to stay at a Starwoods because their point program is the best, and redemption of the points is even better. The concierge lounge is attended to by Dexter. He is absolutely amazing! All...

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Helpful?
Thank johninwhiteplains
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for staying at the Sheraton Suites on the Country Club Plaza and posting feedback on your stay. I am glad to hear Dexter is helpful!

Columbus, Ohio
Reviewed 16 January 2015 via mobile

The staff who work at this hotel are accommodating and helpful. When someone travels as much as I do, you should look for a hotel that has a staff you can count on and anticipate your needs. Laura at the front desk is simply the nicest manager. The Club Lounge is worth the extra few dollars. They have a bar,...

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Helpful?
Thank Bruce V
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for staying at the Sheraton Suites on the Country Club Plaza and sending us feedback on your stay. Both are appreciated. I was glad to read your overall stay was very good and the staff were friendly and accommodating. Thank you for your kind words, Teresa Hess

Hamilton, New Jersey
Reviewed 15 January 2015

I stayed here with a group of colleagues and while my room was quite lovely, I heard different stories from others that ranged from issues with leaky showers and worn carpets, sheets that didn't fit on the beds, and maids that left granola bars each morning! So, I can only speak for myself, but I had a nice room that...

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Helpful?
Thank Tara G
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for staying at the Sheraton Suites on the Country Club Plaza and sending us feedback on your stay. Both are appreciated. I was disappointed to read your overall stay was not very good at the hotel. I do apologize for the items you mentioned and I will review these with the hotel staff so they can be corrected....

Wichita, Kansas
Reviewed 9 January 2015

The location of this hotel is great if you're visiting Country Club Plaza. Some other pros: Our floor was quiet, even on New Year's Eve. The amenities in the room were very good; the bath products had a wonderful citrus scent and they provided a brand new mesh sponge every day. It was sealed in a plastic bag, so it...

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Helpful?
Thank FourDogMommy
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to share soem positve comments, I will pass on to the staff. Thank You,

Crest Hill, Illinois
Reviewed 8 January 2015

Nice hotel. As others said, a bit dated. Spacious rooms and I always find them to be very clean. Some areas of the hotel are a bit tired. Great location and very friendly staff. Will definitely stay agin.

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Helpful?
Thank BTLew81
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for sharing positive words about our hotel. We have a planned renovation in 2015. We look forward to your visit again.

Saint Louis, Missouri
Reviewed 8 January 2015

We received outstanding service at this hotel in August, 2014. When we arrived at our room, I heard an annoying whistling sound when the door was closed. Sounds minor, but this noise would have interfered with relaxing in the room, not to mention sleep. I happened to catch the cleaning lady and explained the situation. She immediately called a maintenance...

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Helpful?
Thank Meg S
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you so much for your kind words, we always apprecaite postive feedback for our staff.

Leavenworth, Kansas
Reviewed 2 January 2015

My husband and I celebrated our 10th wedding anniversary here on December 20th. We had a suite on the 17th floor with a so-so view of the plaza lights. We left immediately after dropping our personal belongings off in our room to walk to dinner. Upon our arrival back which was several hours later, hour hotel door was propped open...

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1Thank Jennifer G
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for staying at the Sheraton Suites on the Country Club Plaza and sending us feedback on your stay. Both are appreciated. I was glad to read your overall stay was very good and the staff were friendly and accommodating. Great to hear your anniversay was successful, I hope you have many more great ones to come! Teresa Hess...

Kansas City
Reviewed 31 December 2014 via mobile

I let the staff know I was celebrating my wife's birthday and upon arrival, everything was excellent. I ordered flowers and along with chocolate covered strawberries and champagne, my wife was greeted well. The staff even had a birthday card for her. When we left for dinner, we were given a card for a free appetizer. So far, the stay...

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Helpful?
Thank chasgrand
Teresa H, General Manager at Sheraton Suites Country Club Plaza, responded to this review

Thank you for taking the time to share positive feedback, Im glad to hear your time on the Plaza was memorable.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites at Country Club Plaza is minutes from Sprint Center, Power & Light District, Kansas Speedway and the Kansas City Zoo. ... more   less 

Additional Information about Sheraton Suites Country Club Plaza

Address: 770 West 47th Street, Kansas City, MO 64112 (Formerly Sheraton Kansas City Hotel at Country Club Plaza)
Region: United States > Missouri > Kansas City
Price Range: $213 - $403 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Country Club Plaza 3.5*
Number of rooms: 256
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Also Known As:
Sheraton Suites Country Club Plaza Hotel Kansas City
Sheraton Hotel Country Plaza
Sheraton Kansas City
Sheraton Country Plaza Hotel Kansas City
Kansas City Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Country Club Plaza staff and other travellers.
7 questions
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Questions? Get answers from Sheraton Suites Country Club Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on 18th floor which is club level. Very quiet and includes access to club lounge.”
 of 5 bubbles bobp323, 26 Mar 2017 | Read review
“choose the "Club Suite" on the 18the floor.”
 of 5 bubbles OkArtist, 21 Mar 2017 | Read review
“The hotel was a luxury hotel not quaint, and that is what we were looking for a luxurious weekend stay.”
 of 5 bubbles johnellah, 20 Mar 2017 | Read review
“The second floor was very quiet.”
 of 5 bubbles curranchristy, 19 Mar 2017 | Read review
“Use AAA discount and get access to club level”
 of 5 bubbles P379JIdonnas, 18 Feb 2017 | Read review
5 of 5