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Embassy Suites by Hilton Hotel Kansas City - Plaza

1,928 reviews
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Traveller (224)
Room & Suite (76)
Pool & Beach (3)
Overview
  • Excellent36%
  • Very good23%
  • Average19%
  • Poor13%
  • Terrible9%
Travellers talk about
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Hotel Kansas City - Plaza
Special Offer: Double Points, Every Stay
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,928)Write a Review
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All reviewsmade to order breakfastevening receptionhappy hourluke's hospitalbreakfast stafffree drinksfree shuttlewestport areashuttle servicethe breakfast areacomplimentary breakfastindoor poolgingerloisplazabyronomelets
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1 - 5 of 1,922 reviews
Reviewed 3 days ago

This was my second stay at the Embassy Suites. Awesome stay, very professional staff, especially Jamie who not only managed the front desk but also drove the shuttle on 2 occasions saving us from the biting cold outside. Will definitely recommend this place for a...More

Thank Gurpreet G
Hotel's Favourite
Reviewed 17 November 2017 via mobile

It was a nice hotel. I would stay again. The pool area was nice. The only issue I had was our third day there, they added more chemicals to the pool. My son and I had bad reaction. Swelling and burning on our skin an...More

2  Thank amysE1192RO
Response from Ted F, General Manager at Embassy Suites by Hilton Hotel Kansas City - PlazaResponded 21 November 2017

Thanks for staying at the Embassy Suites on the Country Club Plaza. It was good to read that you had a nice stay at the hotel. I do apologize for the issues you experienced with the pool chemicals. We appreciate your business and hope to...More

Reviewed 4 days ago

Tub was dirty with hair in it. Staff was awesome. After checkout I was charged twice for parking for a one night stay. I was told it was A per night charge. Expensive parking 17$ hotel was quiet and good area when wanting to do...More

Review collected in partnership with Embassy Suites Hotels
Thank emilybC9469QB
Reviewed 1 week ago via mobile

Hotel is in need of updating. Room furniture was pretty worn. Hot tub wasn’t working properly (water wouldn’t get hot) and sauna didn’t work at all. Breakfast was ok, but not up to normal ES standards. Note that onsite parking is $17 and the hotel...More

Thank Suke63
Reviewed 1 week ago

Even though this hotel was packed with all the party go'ers we had great customer service. It was a busy place but we enjoyed meeting other people. We enjoyed the complimentary drinks and snacks they had for us in the evening, the shuttle driver was...More

Review collected in partnership with Embassy Suites Hotels
Thank jckeller95
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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$132 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Business Hotel in Kansas City
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Business Hotel in Kansas City
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (224)
Room & Suite (76)
Pool & Beach (3)
Dining (2)
Hotel & Grounds (166)
Bathroom (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
CCrmwll
4 October 2017|
AnswerShow all 3 answers
Response from OrlandoCyclist | Reviewed this property |
The room is divided in two. You have your choice of beds for the bedroom. The front portion has a couch that may be opened to a sofa bed so two can sleep there. You can ask the front desk for a roll away to be placed... More
0
Votes
CCrmwll
4 October 2017|
AnswerShow all 8 answers
Response from janisadams | Reviewed this property |
Yes. There's an omelet station that's cook to order. Also buffet of bacon, sausage, pancake and scrambled eggs. Additionally cold cereals, fresh fruit, yogurt. Very family friendly, nothing formal at all.
0
Votes
Brenda B
30 January 2017|
AnswerShow all 4 answers
Response from jackson5555 | Reviewed this property |
About 10 to 15 miles take a car or call a uber is cheaper
0
Votes
Room Tips
"shuttle, free breakfast, free complimentary drinks everyday 530-930"
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"The Rooms are Large but for More Space, Go With the Two Bedroom Suites"
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"Pick a Different Room at a Different Hotel"
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"Make sure you confirm reservation at least 3 days in advance you may get a surprize when you arrive! Just..."
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