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816 Hotel

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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816 Hotel
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589 Reviews from our TripAdvisor Community

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Showing 588: English reviews
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Reviewed 2 days ago NEW

Good location near Westport night life with easy access to important KC sites. I had a clean, spacious room with a big window and a comfortable bed. Unfortunately, there were just enough needless irritations during my 2-day stay to prevent me from recommending 816. I never received a confirmation e-mail for my reservation, because the staffer mistyped my e-mail address,...

Thank David C
Reviewed 2 days ago NEWvia mobile

Stayed here with family for one night to be near business dinner on The Plaza. Our room looked nothing like the ones in photos. Teenaged children went to bed before we got home from a late dinner and room had no functioning A/C or air of any kind, so we suffered through a very stuffy night. Also, there were no...

Thank Julee H
Winter Park, Florida
Reviewed 3 days ago NEW

Booked this hotel while on a road trip and decided to stay in Kansas City very last minute. Free drinks at check in included some kind of margarita with off brand liquors. Tasted like Kool Aid. Room had a loose toilet, no working AC, sliding barn door which afforded no privacy and shoddy workmanship in the " remodeled" room ....

Thank matissegirl
Molly M, Front Desk at 816 Hotel, responded to this review

Sorry you were disappointed. Each guest is offered a drink ticket which they can use for a a free cocktail/beer/wine, and we have reduced happy hour on our premium liquors. We hope you addressed the issues with the room to our front desk staff so we can contact our maintenance about it. We do not charge for parking as it...

Springfield, Missouri
Reviewed 6 days ago NEW

Well we tried to find something close to sprint center and thought we had found the cheapest hotel but still good. The hotel was nice, room very good. However when we asked for the shuttle for dinner, (which was early) no shuttle available. Then when we asked for a shuttle for the concert, the front desk person told me we...

Thank Mona1159
Molly M, Front Desk at 816 Hotel, responded to this review

Our front desk agent should have clarified that for safety and time we drop off a block and a half from the Sprint Center/power and light district. The logistics of getting in and out of that area can get complicated. Especially during sold out concerts. The shuttle is also based on availability. I do apologize for any miscommunication.

Salt Lake City, Utah
Reviewed 1 week ago via mobile

We stayed here while the rest of our group stayed at a more expensive hotel on the plaza. Our hotel had a great shuttle service, breakfast and happy hour. Their hotel had none of those things. I think their was remodeling going on. We did not notice any construction during our stay. We also enjoyed getting a carry out burger...

Thank Margie H
Molly M, Front Desk at 816 Hotel, responded to this review

Thank you Margie! The Westport Flea Market has great burgers! Next time you visit be sure to call us directly and let us know you are a repeat guest!

Reviewed 3 weeks ago via mobile

This hotel is under renovation and I knew that from the other reviews before i booked. My friend and i were in Kansas city for a concert so we were only there for one night. Check in was smooth, front desk staff was friendly and when we got back from the show, the night time desk staff got us forks...

Thank denise g
Molly M, Front Desk at 816 Hotel, responded to this review

Thank you for your suggestions, we really appreciate them! We are glad you enjoyed your stay despite our growing pains, a grab bar is an excellent idea! We hope to see you again, and when we do, call us directly and we'll get you the best rate! Safe Travels!

Reviewed 4 weeks ago

A friend and myself stayed at this hotel April 21 thru April 23. Several items from our room were missing. For example, prescription sleeping pills, Cologne, Underwear and a shaver. No call back from manager.

Thank Michael M
Molly M, Front Desk at 816 Hotel, responded to this review

Hello, We are sorry for the misfortune of your missing items, as this event is most unusual. Our manager has reached out and addressed the issue, we do hope a satisfactory resolution was reached.

Port Saint Lucie, Florida
Reviewed 4 weeks ago via mobile

Upon arrival there was no one to greet us at the front desk. The person was in the back on the phone and as 3 families waited to check in, the staff member never even looked out at us. It didn't feel like a very hospitable welcome. I was one of about 20 rooms there with a block of rooms...

Thank mcknightmaddness
Molly M, Front Desk at 816 Hotel, responded to this review

Sorry to hear that you did not have a very pleasant stay! We are working to address any issues we have had with the "barn door" entry to the bathroom. Our staff work hard to make sure guests feel welcomed and at home. The words you used to describe the encounter you had with our front desk agent sit very...

Columbia, Maryland
Reviewed 4 weeks ago

I stayed one night here during my business trip and I liked my stay. They offer an access to the Gold Gym nearby which is a lot better than usual fitness centers at hotels. Staffs were nice and friendly and they offered a complimentary drink which was a nice bonus. The room was clean and spacious. It is a good...

Thank Woo Seok Y
Molly M, Front Desk at 816 Hotel, responded to this review

Thank you so much for your review! Our partnership with our local Golds Gym has been a great benefit to guests for quite some time now! We hope to see you again next time you find yourself in KC! Safe Travels.

Port Washington, New York
Reviewed 12 April 2017

My husband and I, along with six other family members visited Kansas City for a long weekend to celebrate a birthday. We choose this hotel for the location and the shuttle bus. My husband and I flew to KC, and didn't rent a car, so the availability of the shuttle bus, once we got an Uber from the airport, made...

Thank Mfsnyder11050
Molly M, Front Desk at 816 Hotel, responded to this review

Wow! Thank you so much for your thorough review! We really appreciate all you had to share! We are so glad to hear you enjoyed all our photo's! Kids love our KC Zoo room, and some adults too (this one included)! It is certainly one of our most unique rooms. We welcome you back anytime and be sure to call...

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04/06/2017 05/06/2017
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  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Discover Kansas City's only hotel dedicated to the past and present of the Paris of the Plains.   The 816 Hotel offers the BEST location in all of Kansas City...in the heart of Westport.  There are over 170 shops, restaurants and nightlife within a 5 block radius of the hotel. 6 blocks to our South is the Country Club Plaza and 30 blocks to our North Sprint Center and Power and Light Entertainment District. All of this is at your disposal with our complimentary shuttle service. Check into the 816, and tuck your keys away. Enjoy the best of KC without the hassle of driving and paying to park. Every guest of the 816 Hotel will enjoy the following amenities: * Free Breakfast including a made to order Omelet station * Nightly Manager's Cocktail Reception   * Free shuttle service in a 4 mile radius  * KC;s fastest (and free) hotel Wi-Fi * Free parking * Free passes to Gold's Gym (2 blocks to our East) We look forward to seeing you! ... more   less 

Additional Information about 816 Hotel

Address: 801 Westport Road, Kansas City, MO 64111-3144 (Formerly Holiday Inn Express Kansas City - Westport Plaza)
Region: United States > Missouri > Kansas City
Price Range: $164 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — 816 Hotel 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Holiday Inn Express Kansas City - Westport Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
Hotel Style:
#8 Business Hotel in Kansas City
#20 Romantic Hotel in Kansas City
#24 Family Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from 816 Hotel staff and other travellers.
20 questions
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Jamestown, North Dakota
Rogers, Arkansas
Las Vegas
1 month ago
2 months ago

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Questions? Get answers from 816 Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay someplace else”
  • Chipped mirror and bad lighting
  • Space under sink
  • AC didn't work
matissegirl, 19 May 2017 | Read review
“Call the hotel directly for the best prices.”
Mfsnyder11050, 12 Apr 2017 | Read review
“there were renovating some of the rooms when is was there. not sure if you can choose”
rbciii2002, 10 Apr 2017 | Read review
“Look for the KC Mafia room...”
589trevorg, 5 Apr 2017 | Read review
“Call the hotel directly for the best price, we got it for a lot less than we seen on line”
861DavidJ861, 20 Feb 2017 | Read review
5 of 5
US$104* /night
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Prices are for 1 room, 2 adults
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