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Sheraton Kansas City Hotel at Crown Center

1,714 reviews
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Traveller (375)
Room & Suite (244)
Dining (72)
Overview
  • Excellent54%
  • Very good27%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“crown center”(477 reviews)
“the link”(115 reviews)
“union station”(132 reviews)
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from Sheraton Kansas City Hotel at Crown Center
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,714)Write a Review
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All reviewscrown centerthe linkunion stationmezzanine levelthe club loungecity viewroom servicestarbucks coffeeattending a conferencebusiness tripper daypower and light districtparking garageself parkenjoyed my stayfitness centervery nice hotel
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401 - 405 of 1,704 reviews
Reviewed 24 November 2015

I stay at the Sheraton, formerly the Hyatt Regency twice a year while attending a show in the convention center. Easy to navigate downtown location with convenient parking and access to both the hotel and the adjacent convention center, Nice, clean rooms, always friendly service...More

Thank Steve M
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 30 November 2015

Steve M- Thank you for sharing your feedback on your recent stay at Sheraton Crown Center. Your business is very important to our team and it means a lot you enjoyed your stay and were able to take advantage of all the great sites and...More

Reviewed 23 November 2015

We stayed at the Sheraton last weekend while attending a conference. We had an end room with a king-size bed, which was super comfy! The staff was great, room was clean breakfast buffet got us started on the right foot. Find the rocking chairs in...More

Thank Suzanne R
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 30 November 2015

Suzanne R- I appreciate you taking your time to share your feedback on your recent stay at Sheraton Crown Center. I am delighted to hear what a wonderful weekend you had with us and were able to unwind in the comfort of your guest room...More

Reviewed 22 November 2015

great location, great hotel beautiful rooms. All top shelf. Could be a little pricey, but you get what you pay for. Try priceline & save a few dollars. We were on the 29th floor and had a great view. The bar closes @ midnight.More

Thank gene k
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 23 November 2015

Thank you for taking your time to share your feedback on your recent stay at Sheraton Crown Center. I am happy to hear what a great stay you had with us and that you were able to relax and enjoy the beautiful view of the...More

Reviewed 19 November 2015

This was a last minute trip to stay overnight to be able to view the Royals World Series parade & festivities. 3 moms and 4 boys, ages 3-10, had an amazing night! From a night swim in the pool to walking the Link over to...More

Thank Jennifer G
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 23 November 2015

Thank you for taking your time to share your feedback regarding your recent stay at Sheraton Crown Center. I am happy to hear what a great stay you had with us during the Royals Rally. It was such an exciting time in downtown Kansas City!...More

Reviewed 18 November 2015

We recently stayed at the Sheraton Kansas City Hotel at Crown Center. The property is immaculate and our room was lovely. We found the staff to be very pleasant and helpful and would definitely stay here again--whether it was for business or pleasure. We were...More

Thank Dave F
Response from Jim S, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 23 November 2015

Thank you for taking your time to share your feedback on your recent stay at Sheraton Crown Center. I am pleased to hear what a great stay you had with us and that our staff was friendly making sure you had everything you needed for...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$188 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Kansas City
#6 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#16 Family Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$188 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Kansas City
#6 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#16 Family Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (375)
Room & Suite (244)
Dining (72)
Pool & Beach (33)
Hotel & Grounds (277)
Bathroom (16)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
jazzmaverick1
13 January 2018|
AnswerShow all 6 answers
Response from Veronica D | Reviewed this property |
yes, you can have a package to be delivered to the hotel.
1
Vote
NMND4
3 November 2017|
AnswerShow all 9 answers
Response from Robert B | Reviewed this property |
Thanks for the question, and it is a good one. While I was there, the top floor did not rotate, possibly under repair? As for kid friendly, I saw a bunch of families there and they all seemed pleased. LEGOLAND is just a 4... More
1
Vote
amybyerley1
9 July 2017|
AnswerShow all 6 answers
Response from Bibitybobityboo | Reviewed this property |
there is a special shuttle for it. they bill the cost to your room and it is per person. call front desk to sign up as they take only a limited amount of people.
0
Votes
Room Tips
"I suggest a room on the upper floor to enjoy the best views of the city."
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"West, South and North Views will all be spectacular."
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"Request a city view, higher floor, maybe one away from the elevator."
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"request high floor great views"
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