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Sheraton Kansas City Hotel at Crown Center

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Sheraton Kansas City Hotel at Crown Center
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1,537 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Kansas City Hotel at Crown Center
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Showing 1,529: English reviews
Kansas City
Reviewed 29 March 2015

Quick friendly check-in service! Very friendly bellhops, even though it was very busy, they got us to our rooms very quickly! We needed some help with housekeeping and they took care of us very quickly and efficiently! We had room service and what was supposed to be hot was hot, what was supposed to be cold it was cold and...

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Helpful?
Thank Bismarck1956
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Bismarck1956- Thank you very much for taking your time to share your feedback on your recent stay at Sheraton Kansas City Hotel at Crown Center. I am delighted to hear what a signature stay you had with us and that our staff provide quick and efficient service, ensuring you have everything you needed for a relaxing stay. We strive to...

Salina, Kansas
Reviewed 24 March 2015

I have stayed at this hotel two other times and each time has been a very pleasant experience. This time was no exception. The front desk staff is extra attentive and ultra pleasant, making the check-in process a breeze. Our room was on the 16th floor with a view of Children's Mercy and the hotel pool, which my son and...

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1Thank Jessica C
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for sharing your feedback on your recent stay at Sheraton Crown Center. I am happy to hear what a great stay your staff has consistently created for you ensuring you have everything you need for a comfortable stay. I have shared your warm comments with our team to ensure they receive the recognition they greatly deserve. Your comments...

Johnston, Iowa
Reviewed 23 March 2015

This is a very nice hotel. I can't give it 5 stars for a few relatively minor reasons. First, as was noted by another reviewer, the line for check-in was long. The have desks for Starwood members but it doesn't seem to matter whether you are a member or not. The self-parking was alright. I never had a problem finding...

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Helpful?
Thank HawkeyeDave
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for taking your time to share your feedback on your recent stay a Sheraton Crown Center. I am happy to hear you enjoyed your overall stay and were able to relax in the comfort of your guest room after a long day. I sincerely apologize for any frustrations you experienced with the wait at check in as well...

Reviewed 23 March 2015

I stayed at this hotel for five nights and it met all of my expectations. Very welcoming lobby, nice and clean rooms, great food. I ate dinner in the restaurant most nights, or at least had a drink. A lady by the name of Red made the whole dining experience come to life. Full of life and energy and made...

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Helpful?
Thank RDUHM
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

RDUHM- Thank you for sharing your feedback on your recent stay at Sheraton Crown Center. I am happy to hear what a signature stay you had with us and that our staff went above and beyond to make sure your experience memorable. I have shared your feedback with the appropriate teams to make sure Red receives the recognition she greatly...

Hong Kong / Columbus, OH
Reviewed 23 March 2015

I really enjoyed my stay here at the Sheraton in Kansas City at Crown Center. It looked like a great area to have enjoyed... had I not been sick the whole time during my business trip. I was attending a conference inside the hotel so I was in the hotel for a full two days. Everyone was SUPER GREAT, very...

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Thank izuj
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

izuj- I appreciate you taking your time to share your comments regarding your recent stay at Sheraton Kansas City Hotel at Crown Center. I am happy to hear you enjoyed your overall stay with us and that our staff was friendly and accommodating ensuring you had everything you needed for a relaxing and convenient stay. We are truly fortunate to...

Macomb, Michigan
Reviewed 22 March 2015

My husband, toddler, and I spent one night here and left quite disappointed. Check in took entirely too long. The line was 3/4 of the way to the door with only 3 employees working the reception desks. About 10 minutes later two other employees showed up which helped speed things up. The room was mostly satisfactory however there was a...

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Helpful?
Thank jmgriffith
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you for taking your time to share your feedback on your recent stay at Sheraton Kansas City Hotel at Crown Center. I sincerely apologize if our team was unable to meet your expectations during your stay. We train our staff to provide quick and efficient service and I understand how the lack of agents available at check in caused...

Springfield, IL
Reviewed 22 March 2015

Visit KC often and was very happy with this hotel at Christmas time, so we booked it again for this weekend visit. The location is definitely a plus with access to the Crowne Center, and we really appreciated the shuttle to the Power & Light District. It is disappointing that the Wi-Fi is not free, and I really wish someone...

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Thank kp2300
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

kp2300- Thank you for sharing your feedback on your recent stay at Sheraton Crown Center. I am pleased to hear what a great stay you had with us and that our staff consistently creates a signature stay for you. We are very fortunate to be located in the heart of Crown Center and it is great your family was able...

Kansas City, Missouri
Reviewed 22 March 2015

This hotel is located close to Crown Center, Downtown Power and Light District. Overall the rooms are very comfortable. We had a double room for girls night with 4 of us in the room and had no complaints from any of us. I got a discounted rate through an online bidding company. We loved the free Shuttle that took us...

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Thank AMSTERDAMGRETCHEN
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you very much for taking your time to share your feedback on your recent stay at Sheraton Crown Center. I am delighted to hear what a great stay you had with us and were able to relax in the comfort of your guest room after a long day. We strive to create as friendly and accommodating a stay as...

Arizona
Reviewed 19 March 2015

Recently stayed at this hotel for a conference. The beds were so comfortable! One of the best night's sleep I have gotten at a hotel. Room was spacious. Service and friendliness of staff was great. Conference meals in the adjacent meeting rooms were very well staffed - and the staff was very attentive. Location - excellent - easy walk to...

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Helpful?
Thank SthWesternGal
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

SthWesternGal- I appreciate you taking your time to share your feedback on your recent stay at Sheraton Crown Center. I am happy to hear what a great stay you had with us over your conference and were able to relax in the comfort of your guest room after a long day. We strive to create as welcoming and accommodating a...

Conrad, Iowa
Reviewed 18 March 2015

I used Big 12 tournament as the title, because I wanted everyone to know that I used this hotel for one thing only,to watch Iowa State University win a Big 12 Tourny Championship! Sorry KU fans I had to. Much respect to all of the other teams though! The hotel is very high class and the rooms are spacious. We...

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Helpful?
Thank Luke H
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Luke H- Thank you very much for taking your time to share your feedback on your stay at Sheraton Crown Center. I am pleased to hear what a great stay you had with us over the Big 12 Tournament. We strive to create as relaxing and accommodating a stay as possible. I am happy you were able to take advantage...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Center and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more   less 

Additional Information about Sheraton Kansas City Hotel at Crown Center

Address: 2345 McGee Street, Kansas City, MO 64108
Region: United States > Missouri > Kansas City
Price Range: $291 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kansas City Hotel at Crown Center 4*
Number of rooms: 729
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Travelocity and Jetsetter so you can book your Sheraton Kansas City Hotel at Crown Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Kansas City Hotel At Crown Kansas City
Hyatt Regency Kansas City
Hyatt Kansas City
Hotel Style:
#4 Business Hotel in Kansas City
#6 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#17 Family Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kansas City Hotel at Crown Center staff and other travellers.
19 questions
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Overland Park, Kansas
over a year ago
Liberty
Kalamazoo, Michigan
over a year ago
over a year ago

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Questions? Get answers from Sheraton Kansas City Hotel at Crown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Downtown view on an upper floor.”
 of 5 bubbles TravelingSHay, 22 Feb 2017 | Read review
“Just ask for any upper floor room or for the club level for extra amenities.”
 of 5 bubbles drdeputy, 16 Feb 2017 | Read review
“Higher floors gives a beautiful view of the city.”
 of 5 bubbles Connec407, 4 Jan 2017 | Read review
“Get a room on the north side for a fantastic view of downtown Kansas City”
 of 5 bubbles MLBogert, 2 Jan 2017 | Read review
“Best views all around”
 of 5 bubbles josephwU3673YC, 27 Dec 2016 | Read review
5 of 5