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Sheraton Kansas City Hotel at Crown Center

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Sheraton Kansas City Hotel at Crown Center
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1,514 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Kansas City Hotel at Crown Center
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Showing 1,506: English reviews
Plainfield, New Jersey
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 November 2014

I was at the hotel for 3 nights for a 4-day conference. Stayed in a room on the 26th floor with a nice view of downtown Kansas City. The room was clean, comfortable and quiet. The hotel has a very nice lobby and mezzanine level, which was spacious with comfortable Most of the meals I ate there were part of... More 

Helpful?
Thank Steve S
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Steve S- Thank you very much for sharing your feedback on your stay at Sheraton Crown Center. It is great to hear you enjoyed your stay with us during your conference and were able to relax comfortably in our lobby and guest room after a long day of meetings. We are very fortunate to be located in the heart of... More 

Texas
Level Contributor
57 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 14 November 2014

I was attending a major conference and so, got a decent rate. I want to point out that overall, the service was top notch. You could actually tell people were trying hard. Something often missing in my travels. As others have mentioned, the lobby and mezzanine levels are amazing. Sadly, that character, comfort and uniqueness doesn't carry over to the... More 

Helpful?
Thank Roboduckie
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Roboduckie- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am happy to hear you enjoyed your overall stay with us and that our staff went above and beyond to create a signature experience for you. I sincerely apologize if your stay was less than perfect due to any discomfort you... More 

Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 November 2014

The nicest features of this hotel were the spacious lobby and mezzanine level, with comfortable space for meeting friends or doing business. The hotel room was also extremely quiet- no sounds from the hall or the room above. Just the shower of the next door neighbor, but it was not unpleasant. The rest of my stay was so disappointing that... More 

Helpful?
Thank Karen R
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Karen R- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I sincerely apologize if our team was unable to meet your expectations during your stay. It is our goal to create as relaxing and accommodating a stay as possible and I understand your frustrations with the strong odor in your guest... More 

Louisiana
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 November 2014

I was in this hotel this weekend for a small convention. Room was clean and comfortable. Most all the dining options are in the crown center a block or two away. One restaurant there is Spectators. It is basically a sports bar and I did eat there. Friendly staff. Good downtown hotel.

Helpful?
Thank Mike M
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Mike M- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am happy to hear you enjoyed your stay during your convention and were able to indulge in all the amenities and local attractions at your convenience. We value your business and hope to have the opportunity to welcome you back... More 

Miami
Level Contributor
13 reviews
9 hotel reviews
Reviewed 11 November 2014

The beds and pillows were fabulous! Our room was nice, clean and comfortable. With all hotels some things were aggravating, we went to get soda on our floor, no machine, walked 2 floors up inserted money x2 punched a specific soda another brand came out. Went to gift shop, stated be back in 5 minutes was over 20 so we... More 

Helpful?
Thank JoDRae
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

JoDRae- Thank you fro sharing your feedback on your stay at Sheraton Crown Center. I am happy to hear you enjoyed your stay with us and were able to relax in the comfort of your Sweet Sleeper bed after a long day. I sincerely apologize if our team was unable to accommodate you to the Power and Light District. We... More 

Saint Louis, Missouri
1 review
Reviewed 11 November 2014

I stayed here during a conference for work. They were very professional and accommodating during my stay. My TV was not working so I notified the front desk. Within 15 minutes 2 people were up to check on it. After only 1 hour they resolved the issue, replacing the broken TV with a new one that worked. They have one... More 

Helpful?
Thank Jessica S
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Jessica S- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am happy to hear what a great stay you had with us during your conference and that our staff was friendly and accommodating. It is our goal to ensure you have as comfortable and relaxing a stay as possible and... More 

2 reviews
Reviewed 10 November 2014

I do not get to travel that often as a mother of four. When I do get to get away, I want a luxurious room and amenities. I found all of this at Sheraton at Crown Center. The staff was pleasant, answering any questions I had. I have no complaints, and if I am ever back in the Kansas City... More 

Helpful?
Thank Rece1977
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Rece1977- Thank you very much for taking your time to share your feedback on your stay at Sheraton Crown Center. I am happy to hear what a wonderful stay you had with us and that our staff was warm and welcoming, ensuring you had everything you needed for a relaxing stay. It is great you were able to take advantage... More 

Siesta Key, Florida
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 8 November 2014 via mobile

4 star service while kid kindly- beautiful glamorous hotel with classy service (remember real true hospitality!) and impeccable comfort...and accessible to grandmas and grandchildren with great family attractions. Great for any weather, plenty to do for all. Patrick and all other staff made our granddaughter feel special. Worth every penny. Wonderful stay.

Helpful?
Thank christinajordan
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Thank you very much for sharing your warm comments on your recent weekend getaway at Sheraton Crown Center. It is our goal to make our guests feel warm and welcome and it means a lot our team went above and beyond to ensure you and your grandma had a memorable weekend. We truly value your business and hope to have... More 

Highland, Illinois
Level Contributor
69 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 November 2014

I travel to Kansas City regularly for work. For the most part I stay at the President Hilton, but because I was attending a conference held at Crown Center I stayed at the Sheraton. The overall hotel was really nice and the staff was incredibly helpful. Self-parking was really easy, but did cost $16. It's one of the things that... More 

Helpful?
1 Thank Erin B
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Erin B- I appreciate you taking your time to share your feedback on your stay at Sheraton Crown Center. I am happy to hear what a great stay you had with us and that our staff was friendly and accommodating. We are very fortunate to be located in the heart of Crown Center and it is great you could indulge... More 

Allen, Texas, United States
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 November 2014 via mobile

I stayed here for a conference earlier this week. Customer service was above and beyond excellent. My room had a very nice view of the city and comfy bed. We ate at the restaurant Spectators, very good steak. The shuttle service saved me time and money for a taxi. I can't say enough good things about the Sheraton. Though I... More 

Helpful?
Thank Summer E
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Summer E- Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am delighted to hear what a great stay you had with us during your conference. It is our goal to ensure you have everything you need for a comfortable stay and it means a lot our team went above and beyond to create this... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Center and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more   less 

Additional Information about Sheraton Kansas City Hotel at Crown Center

Address: 2345 McGee Street, Kansas City, MO 64108
Region: United States > Missouri > Kansas City
Price Range: $189 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kansas City Hotel at Crown Center 4*
Number of rooms: 729
Reservation Options:
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Also Known As:
Sheraton Kansas City Hotel At Crown Kansas City
Hyatt Regency Kansas City
Hyatt Kansas City
Hotel Style:
#4 Business Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#17 Family Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kansas City Hotel at Crown Center staff and other travellers.
18 questions
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Overland Park, Kansas
over a year ago
Liberty
Kalamazoo, Michigan
over a year ago
over a year ago

See all questions (18)

Questions? Get answers from Sheraton Kansas City Hotel at Crown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I guess every room in this Hotel has a fantastic view, But i guess the rooms facing the swimming pool looks more awesome !”
 of 5 bubbles Vinigowda, 28 Nov 2016 | Read review
“For great views, get a room on a higher floor!”
 of 5 bubbles CMWZ, 27 Nov 2016 | Read review
“Best views higher floors”
 of 5 bubbles SaePol, 20 Nov 2016 | Read review
“A higher floor gives good views!”
 of 5 bubbles 7LifesATrip7, 9 Nov 2016 | Read review
“Call ahead of time to book shuttle for Chiefs game transportation”
 of 5 bubbles lorab625, 1 Nov 2016 | Read review
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