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Sheraton Kansas City Hotel at Crown Center

1,726 reviews
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Traveller (376)
Room & Suite (271)
Dining (73)
Overview
  • Excellent54%
  • Very good27%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“crown center”(478 reviews)
“the link”(115 reviews)
“union station”(133 reviews)
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from Sheraton Kansas City Hotel at Crown Center
Special Offer: Breakfast for 2 Included
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Reviews (1,726)Write a Review
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All reviewscrown centerthe linkunion stationthe club loungecity viewroom servicestarbucks coffeeattending a conferencebusiness tripper daypower and light districtparking garageself parkenjoyed my stayfitness centervery nice hotelbed was very comfortable
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621 - 625 of 1,716 reviews
Reviewed 16 February 2015

The wife and I stayed at the Sheraton Kansas City for a Saturday night due to an event that were attending. Once again the staff was great and friendly. The room was clean and ready to check into right as we arrived at the hotel....More

Thank MIDMO95
Response from SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 17 February 2015

MIDMO95- Thank you very much for sharing your feedback on your stay at Sheraton Crown Center. I am delighted to hear what a great stay you had with us and that our staff was friendly and accommodating, ensuring you had everything you needed for a...More

Reviewed 16 February 2015

This is a review about the Spectators Restaurant. I made reservations for 6 for Valentines days, We were staying at the hotel for a conference. We were seated promptly at 6pm, then set there until 6:25 when we had to ask for the waitress --...More

1  Thank Lincoln L
Response from SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 17 February 2015

Lincoln L- Thank you for sharing your comments and concerns regarding your recent stay at Sheraton Crown Center. I sincerely apologize for the experience you received at Spectators. This is absolutely unacceptable and very disappointing to hear. We train our staff to provide quick and...More

Reviewed 13 February 2015

I reserved a double queen bed room on a Saturday night following an event at the hotel. The staff was excellent and they offered to help me to my room with my luggage. The front desk attendant even offered to let me leave my luggage...More

Thank Kcblondie7997
Response from SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 16 February 2015

Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am delighted to hear what a signature stay you had with us and that our staff was friendly and accommodating ensuring you had everything for a relaxing stay. We truly value...More

Reviewed 11 February 2015

I just completed my fourth stay at the Sheraton Crown Center in Kansas City. I was there for a business meeting as usual. The hotel has a welcoming lobby. Drop off area for taxis is spacious. Registration is a breeze. Elevators to the rooms are...More

Thank Keith D
Response from SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 12 February 2015

Keith D- Thank you very much for taking your time to share your feedback on your stay at Sheraton Crown Center. I am happy to hear what a signature stay you had with us and that our staff provided quick and efficient service. We are...More

Reviewed 11 February 2015

I stayed at the Sheraton the weekend of February 5-8, 2015 and was very pleasantly pleased with the overall experience. The location is wonderful with a short walk to the Crown Center via the covered walkway. You can ice skate, see a movie, shop, or...More

Thank Jamie L
Response from SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown CenterResponded 12 February 2015

Jamie L- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am happy to hear what a great stay you had with us and were able to relax and enjoy all the fun sites, shops and...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$199 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#16 Family Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$199 - US$388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#16 Family Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (376)
Room & Suite (271)
Dining (73)
Pool & Beach (33)
Amenities (62)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
jazzmaverick1
13 January 2018|
AnswerShow all 7 answers
Response from Veronica D | Reviewed this property |
yes, you can have a package to be delivered to the hotel.
1
Vote
NMND4
3 November 2017|
AnswerShow all 9 answers
Response from Robert B | Reviewed this property |
Thanks for the question, and it is a good one. While I was there, the top floor did not rotate, possibly under repair? As for kid friendly, I saw a bunch of families there and they all seemed pleased. LEGOLAND is just a 4... More
1
Vote
amybyerley1
9 July 2017|
AnswerShow all 6 answers
Response from Bibitybobityboo | Reviewed this property |
there is a special shuttle for it. they bill the cost to your room and it is per person. call front desk to sign up as they take only a limited amount of people.
0
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Room Tips
"Upper levels are maybe quieter, but all are good in my opinion."
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"I suggest a room on the upper floor to enjoy the best views of the city."
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"West, South and North Views will all be spectacular."
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"Request a city view, higher floor, maybe one away from the elevator."
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