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Sheraton Kansas City Hotel at Crown Center

Expedia.comUS$299*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Kansas City Hotel at Crown Center
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1,576 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Kansas City Hotel at Crown Center
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Showing 1,567: English reviews
Kennett, Mo
Reviewed 18 June 2014

I was at the Sheraton for a convention. The experience was definitely a good one. Convention area has great corridor seating. Food service staff for banquets were top-notch. It was easy to navigate the convention rooms and entire area. I am a Starwood Rewards member and enjoyed the view and snacks from the Club Lounge. Parking fees are excessive --...

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Helpful?
Thank Lynton49
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Lynton49- Thank you for sharing your warm comments on your stay at Sheraton Crown Center. I am happy to hear what a great stay you had during your convention and that our banquet staff provided top notch service to ensure everything went smoothly. It is our goal to create as accommodating and comfortable a stay as possible and it means...

Saint Charles, Missouri
Reviewed 15 June 2014

Nice hotel and clean with good service. However, they charge you $16 per day to park in their huge parking garage which I believe should be complimentary. They also charge about $9 per day for internet usage. Also, breakfast is not included in your stay which is fine... but for a hotel of this caliber, I do not expect to...

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1Thank currycrew5
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

currycrew5- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am happy to hear you enjoyed your overall stay and that our staff was friendly and accommodating. I apologize if we were unable to meet your expectations for the charges of the parking garage. We do not own the parking garage,...

SW USA
Reviewed 14 June 2014

Stayed here for 8 nights recently and had a good experience. The room was very quiet (5th floor, the quiet floor) and the staff very helpful and attentive. They have a program where you can get 500 extra points a night (Starwood membership) if you forgo the housekeeping staff coming in. I found that worth it as I brought my...

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Helpful?
Thank TravelNowSwUsa
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

TravelNowSwUsa- I appreciate you taking your time to share your feedback on your recent stay at Sheraton Crown Center. I am pleased to hear what a great experience you had with us and that our staff was friendly and accommodating ensuring you had everything you needed for a comfortable and relaxing stay. We take great pride in being a green...

Topeka, Kansas
Reviewed 13 June 2014

Our first time staying here and we'd come back! We were in town for the Hospital Hill Run and chose this hotel because of it's convenience to race activities. We arrived well before normal check in time, but our room was ready with check quick and efficient. The room was comfortable, quiet, and spacious. Nice room touches included, Starbucks coffee...

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Helpful?
Thank GW B
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

gwb1db- I appreciate you taking your time to share your feedback on your recent stay at Sheraton Crown Center. I am delighted to hear what a comfortable and accommodating experience our team was able to create for you. We are honored to be apart of the Hospital Hill Run each year and it means a lot that our team was...

Oklahoma City, Oklahoma
Reviewed 12 June 2014

Great service from check-in to check-out. I've stayed here for a few months and other 'nearby' hotels as well....so I have some perspective :). Windows are sealed well so no outside 'city' noise. The room temperature can be adjusted down to a cool 65 (and up I suppose). Beds are comfy and the water is always instantly hot...it's the little...

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Helpful?
Thank rjg731
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

rjg731- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am happy to hear what a great stay you had with us and were able to relax in the comfort of your Sweet Sleeper bed after a long day. We strive to create as warm and welcoming a stay as possible...

Crivitz, Wisconsin
Reviewed 12 June 2014

This Sheraton is a very nice hotel. The facility is well designed and well maintained, the staff friendly and helpful and overall it is worth a return visit when you are in KC. The shuttle service was very convenient and courteous.

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Helpful?
Thank MikeMead
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

MikeMead- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. It is great to hear what a top notch stay you had with us and that our staff was friendly and accommodating making sure you had everything you needed for a comfortable stay. We truly value your business and I am happy...

Bentonville, Arkansas
Reviewed 12 June 2014

Great property!! Great staff!! I would highly recommend staying here. They go out of their way to make sure their guests are taken care of. Great location as well. Close to the plaza and great shopping.

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Helpful?
Thank Liz72712
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Liz72712- Thank you for taking your time to share your feedback on your stay at Sheraton Crown Center. I am happy to hear what a great stay you had with us and that our staff was warm and welcoming. It is our goal to create as comfortable a stay as possible. We take great pride in being located in the...

Pryor, Oklahoma
Reviewed 11 June 2014

Check in was very easy, greeted by every staff member. Room was extremely clean, food was excellent. Loved the shuttle provided to Union station. They were very prompt in taking us and picking us up. Check out was very easy as well. Would definitely stay here again. Loved the lobby area where several of my colleagues & I were able...

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Helpful?
Thank Athena B
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Athena B- Thank you for sharing your feedback on your stay at Sheraton Crown Center. I am happy to hear you enjoyed your stay with us and that our staff made you feel warm and welcome the moment you arrived. It is our goal to create as comfortable and accommodating an experience as possible. It means a lot to hear...

Charlotte, North Carolina
Reviewed 11 June 2014

The staff is remarkable in assisting you with all your needs. The Hotel is located near many attractions to visit, a variety of places to eat, and walking distance to downtown. The restaurant in the hotel is reasonably priced and prepares quality food. I was pleased with my whole experience at The Kansas City Sheraton.

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Helpful?
Thank Lee W
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

Lee W- I appreciate you taking your time to share your feedback on your stay at Sheraton Crown Center. It is great you enjoyed your stay with us and that our staff went above and beyond to ensure you had everything you needed for a signature stay. We are very excited about our new renovations to Spectators Gastro Pub and...

San Diego, California
Reviewed 11 June 2014

Stayed here for three years in a row for a very intense work-related 9-day activity. The front desk and other lobby staff went above and beyond for anything I asked for. The room was spotless and the bed was VERY comfortable for a great night's sleep. Any small inconveniences at the hotel were well made up for (one day we...

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Helpful?
Thank sdtrvldoc
SteveShalit_GM, General Manager at Sheraton Kansas City Hotel at Crown Center, responded to this review

s dtvldoc- Thank you very much for taking your time to share your warm comments on your stay at Sheraton Crown Center. I am truly delighted to hear what a great experience you had with us and that our staff went above and beyond to make sure you stay was top notch. We strive to create as welcoming and comfortable...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Kansas City Hotel at Crown Center is located downtown near the Kauffman Performing Arts Center and other attractions. Our hotel has 5 on-site dining options and high speed internet access. ... more   less 

Additional Information about Sheraton Kansas City Hotel at Crown Center

Address: 2345 McGee St, Kansas City, MO 64108-2604
Region: United States > Missouri > Kansas City
Price Range: $251 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kansas City Hotel at Crown Center 4*
Number of rooms: 729
Reservation Options:
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Also Known As:
Sheraton Kansas City Hotel At Crown Kansas City
Hyatt Regency Kansas City
Hyatt Kansas City
Hotel Style:
#4 Business Hotel in Kansas City
#6 Luxury Hotel in Kansas City
#8 Romantic Hotel in Kansas City
#17 Family Hotel in Kansas City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kansas City Hotel at Crown Center staff and other travellers.
19 questions
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Overland Park, Kansas
over a year ago
Liberty
Kalamazoo, Michigan
over a year ago
over a year ago

See all questions (19)

Questions? Get answers from Sheraton Kansas City Hotel at Crown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Amazing views, convenient location, friendly staff, clean”
lacydscott, 18 May 2017 | Read review
“Get a room up high for a great view!”
citizenkara, 16 May 2017 | Read review
“We set our hotel loyalty profile to always request an upper level floor and that typically always works without even asking at check in.”
8sp, 16 May 2017 | Read review
“ask for a city view quite high up”
webster09, 7 May 2017 | Read review
“Horrible. This is the worst. I am not kidding!!!”
LegalKC1, 6 May 2017 | Read review
5 of 5
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US$299* /night
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Prices are for 1 room, 2 adults
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