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Holiday Inn Country Club Plaza

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632 Reviews from our TripAdvisor Community

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Showing 625: English reviews
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Crystal City, Mo
Reviewed 3 days ago NEWvia mobile

Selected location since it was close to UMKC. Nice and friendly. Room service was very good. There was refrigerator for leftovers but no microwave in room. Only found one in vending area near front desk. No continental breakfast. Probably because it is not a HI Express. Overall met our needs for one-night stay in KC.

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Helpful?
Thank mk_mcdowell
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

This is a great location for visiting UMKC or Rockhurst College which are only blocks away from the hotel. You are correct about the breakfast. As Holiday Inn we have a full service restaurant, not the continental that is offered at Holiday Inn Express Hotels. We certainly hope to see you again. Best regards, Jim J

Reviewed 1 week ago

We liked the hotel staff, they seemed very friendly. We went to the hotel for a nice, relaxing vacation. Didn't like how there was no indoor pool, but overall had a good time at the hotel. Would recommend coming back again for the friendly staff, especially at the hotel bar.

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Helpful?
Thank Kenneth K
mo
Reviewed 1 week ago

I spent one night at this hotel. It is centrally located and easily accessible to restaurants and the local universities. We had visited Rockhurst earlier in the day and within minutes we were at this hotel. The only thing I didn't like was that the walls seemed to be a bit thin. The person in the room next to us...

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Helpful?
Thank tnt01
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

tnt01, We really appreciate your feedback and will investigate what can be done to remedy this for our future guests. We thank you for bringing this to our attention. Best regards, Jim J

Kansas City, Missouri
Reviewed 2 weeks ago

Simone is a great bartender. She interacts and entertains guests well. I tried the food this time and was pleasantly surprised... it is very good for a hotel restaurant at an off-hour. Would definitely recommend.

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Helpful?
Thank boiler09
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

We have a great food and beverage team here at the Holiday Inn Country Club Plaza Hotel and it's great to hear your feedback. Simone is a wonderful representative of not just our hotel but Kansas City as well. She is full of great recommendations for whatever you are looking to see / do / eat / drink in KC!...

Kansas City, Missouri
Reviewed 2 weeks ago

Rooms and staff was great., hotel is easy to get to. Bartender is awesome she makes it fun and exciting, never a dull moment. I would refer this hotel to all of my friends. I plan on staying at this hotel for all business travels to KC.

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Helpful?
Thank pospisil44
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

This is a great place to stay for business, as well as leisure, with so many shops, restaurants, and attractions in the area. Simone is a great guide to the city- as well as bartender! We look forward to having you stay with us again.

Reviewed 2 weeks ago via mobile

Simone at the bar is wonderful. Great spirit. Hard working. Makes sure you have what you need. She Remembers everyone and treats you like family. It is a great atmosphere. Simone is all about customer service. Kudos to her.

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Helpful?
Thank lori k
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

You said it very well. Simone thinks of her guests as family and treats them as she would her own family. Her hospitality and service are unmatched!!! Jim J Assistant Director of Sales

Baltimore, Maryland
Reviewed 2 weeks ago

This property is conveniently located right next to the Country Plaza and their shuttle radius of 3 miles boost accessibility even further. Check-in was smooth and though there was a slight glitch regarding payment instructions, the reception staff were able to quickly work out a solution. The morning shift was even more efficient in solving the issue during checkout. The...

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Helpful?
Thank Rhyncus
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

We are happy to hear that you enjoyed your stay with us and hope that you will come back to stay with us again. Best regards, Jim J

Loveland, Colorado, United States
Reviewed 2 weeks ago via mobile

We've stayed here before for two reasons: 1. The location is terrific - near lots of restaurants, and 2. Simone! She's the night bartender! She's very fun, helpful, and hospitable. We stay here just to be entertained by Simone!

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Helpful?
Thank Susan A
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Susan, Simone is just one great reason to come visit the Holiday Inn Country Club Plaza. She is a favorite with many of our guests for the same reason you enjoyed her service. She loves pleasing our guests! Have a great day! Jim J Assistant Director of Sales

Rochester, Minnesota
Reviewed 5 weeks ago

We hosted a seminar for our customers at this hotel earlier this week. The room was appropriate for our group of about 80 people. The food provided for lunch was very good. We had no issues at all, which is rare for an event. Good job. We also met some customers in the bar area the night before and were...

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Helpful?
Thank Bobtravelstoomuch
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Hi Bobtravelstoomuch! Thank you for being an elite Spire IHG Rewards Club member! We very much enjoyed having you and your clients stay / meet here at the Holiday Inn Country Club Plaza. We specialize in meeting and catering and it is great to hear that you had "no issues" during this event. We appreciate hearing this as it is...

Reviewed 17 January 2017 via mobile

Stayed here for 3 days and found all the staff to be friendly and helpful. The room was clean and adequate. The breakfast and lunch buffet was good but nothing to "write home about", average yet satisfying. I'd stay there again.

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Helpful?
Thank Gary K
Jim J, Director of Sales at Holiday Inn Country Club Plaza, responded to this review

Good Afternoon Gary, We're happy to hear that you enjoyed your stay with us and found our staff to be friendly and helpful. We certainly look forward to seeing you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Hotel at the Plaza-Kansas City is located on the world famous Country Club Plaza, the Midwest's premier shopping / dining / entertainment district. The hotel provides the following complimentary services: WiFi, garage parking (all other Plaza hotels charge), local calls, and shuttle service within a 3 mile radius, including Historic Westport. The Holiday Inn Country Club Plaza Hotel also offers a 24 hour fitness center along with the largest heated outdoor hotel pool in the city!Finally, relax in our bar or simply order room service and relax in your room. Minutes from Sprint Center Arena, downtown Kansas City American Century, Nelson-Atkins Museum of Art, H&R Block 3 miles, UMKC 5 blocks, Rockhurst U., 7 blocks, KCAI and St Luke's Hospital 5 blocks, KU Med 5 blocks, Sports Complex 10 miles. ... more   less 

Additional Information about Holiday Inn Country Club Plaza

Address: One East 45th Street, Kansas City, MO 64111 (Formerly Four Points by Sheraton)
Region: United States > Missouri > Kansas City
Price Range: $167 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Country Club Plaza 3*
Number of rooms: 241
Reservation Options:
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Also Known As:
Holiday Inn At The Plaza Hotel Kansas City
Holiday Inn Kansas City
Kansas City Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Country Club Plaza staff and other travellers.
7 questions
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Kirkwood, Missouri
8 months ago
Council Grove, Kansas
Topeka, Kansas
8 months ago
Port of Spain
over a year ago

See all questions (7)

Questions? Get answers from Holiday Inn Country Club Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on the 5th floor so no one else is above you.”
 of 5 bubbles healthguru07, 27 Nov 2016 | Read review
“Was on floor #4 with pool view. Fairly quiet as pool was closed for winter.”
 of 5 bubbles kevinmK5711FW, 9 Nov 2016 | Read review
“Park on level G-2. It has a elevator to the lobby or access to the room elevator and is well lit.”
 of 5 bubbles 1RINGMASTER, 3 Oct 2016 | Read review
“Avoid ground floor poolside rooms...they can be loud at times.”
 of 5 bubbles NYCMikeM, 30 Sep 2016 | Read review
“Good luck with this - read my review.”
 of 5 bubbles LibrariantravelerUSA, 21 Sep 2016 | Read review
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