We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Westin Crown Center

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Westin Crown Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,075 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,063: English reviews
Start your review of The Westin Crown Center
 Click to rate
Reviewed 3 days ago NEWvia mobile

I needed help Fast to get a Big load of heavy stuff from my car parked 5 minutes away. Glen helped me get it up to my room Just in time. 110% effort with class. Most requests were handle very quickly.

 Report
Helpful?
1Thank David H
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for sharing your feedback on your stay at The Westin Crown Center. I am pleased to hear what a great stay you had with us and that our staff went above and beyond to create signature service. We value your business and look forward to having you back.

Lincoln, Nebraska
Reviewed 2 weeks ago

I enjoy this hotel for it's ease of access to a lot of great things: WWI Museum, Train Station, Crown Center and the Link, which allows you to have a fun weekend trip without ever setting foot outside. What I don't like is the noise. Even as I'm typing this here, now, I can hear every conversation up and down...

 Report
Helpful?
1Thank Kristinnicole7
Management response:

Thank you for sharing your feedback on your stay at The Westin Crown Center. I am pleased to hear you enjoyed your overall stay with us and were able to take advantage of the great sites. I do apologize for the noise issues during your stay. We value your business and hope to have you back again soon

Atlanta, Georgia
Reviewed 3 weeks ago via mobile

Very nice hotel with decent access to great transportation and nearby restaurants. Make sure you don't miss Jack Stack BBQ restaurant located right behind the train station. Some of the best BBQ I ever had. The ONLY reason I don't rate this a 5 is due to its location. The hotel itself is superb.

 Report
Helpful?
Thank Edge038
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for sharing your feedback on your stay at The Westin Crown Center. I am pleased to hear you enjoyed your overall stay with us and were able to take advantage of the great sites and dining in the area. We value your business and hope to have you back again soon.

Kansas City, Missouri
Reviewed 3 weeks ago

My friend booked a hotel stay at the Westin and we loved every minute it. My heart has been homesick for Kansas City and it was healed by my stay at the Westin. We stayed during the week so I called ahead and requested that if they had the availability, we would like a room with a KC view. The...

 Report
Helpful?
Thank eDiner1010
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for sharing your feedback on your stay at The Westin Crown Center. I am delighted to hear what a signature stay you had with us and that you were able to relax and unwind the comforts of your guest room, soaking in the beautiful views of the city. We truly value your business and hope to have you...

Washington DC, District of Columbia
Reviewed 3 weeks ago

We too, stayed at the Westin so that we could attend the Pompeii exhibit at Union Station. We booked a large corner room with full views on both sides and requested a high floor in the 18-story hotel building. When we arrived and walked in our room on the 9th floor, we were immediately put off by the smell of...

 Report
Helpful?
Thank Bickerson
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for taking your time to share your feedback regarding your recent stay at The Westin Crown Center. I sincerely apologize if your stay with us fell short of your expectations. Our goal is to create a top notch experience. I am disappointed to hear in the conditions of your guest room. I assure your our team has inspected...

Illinois
Reviewed 3 weeks ago via mobile

We stopped in Kansas City on our way home from a business conference in Salina. We wanted to go to the Pompeii exhibit at Union Station as I have an interest in archeology and have seen some of the artifacts before. My wife had given me the book, Pompeii, and I was pretty excited to be in KC again. We...

 Report
Helpful?
1Thank gsr
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you very much for taking your time to share your refreshing feedback on your recent stay at The Westin Crown Center. I am thrilled to hear what a top notch experience you and your wife had with us. Our goal is to create as welcoming and memorable a visit as possible. It means a lot to hear the level...

San Francisco, CA
Reviewed 3 weeks ago

It looks like Weston recently did some superficial updating but it really needed a full renovation. For example, the fixtures in the bathroom were new, but the stone flooring was worn, cracked in places and needed a deep cleaning. We were told the slider would open, but it had no handle and was either stuck or had been sealed. The...

 Report
Helpful?
Thank rlafler
Management response:

Thank you for providing feedback from your recent stay. I have advised my team of your concerns. We strive to exceed the expectations of each of our guests and create memorable experiences. We hope to have the opportunity to provide you a great stay in the future.

Nashville, Tennessee
Reviewed 4 weeks ago via mobile

We stayed here during the first part of the US Figure Skating Championships. Great stay! The rooms were bright and comfortable. Loved the floor to ceiling windows. Easy access to the Crown Center shops and restaurants. I would highly recommend this hotel and would stay again.

 Report
Helpful?
Thank iceskaterfangirl
Jim S, General Manager at The Westin Crown Center, responded to this review

I am delighted to hear what a great stay you had with us. As a Westin, your comfort and well-being are our top priority. It means a lot to hear you were able to relax and unwind in the comforts of your guest room as well as take advantage of the great shops and dining in Crown Center. We truly...

Reviewed 4 weeks ago via mobile

Love this hotel! Extravagant front lobby that leads into Crown Center is amazing. Everything was nice and clean. Staff was amazing, went above and beyond. Amazing views of Union Station if you can get a room facing that way. Definitely recommend this hotel!!!

 Report
Helpful?
Thank therealSi
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for sharing your feedback on your stay at The Westin Crown Center. I am pleased to hear what a great stay you had with us and that our team went above and beyond to make sure you had everything you needed for the best stay possible. We are very fortunate for our central location in Crown Center and...

houston texas
Reviewed 4 weeks ago via mobile

Just returned from our stay here. Traveled to KC for US National Ice Skating Championships. I booked the room almost a year ago. Looked like it would be close to Sprint Center. Turned out to be perfect! It was a bonus that many of the skaters were staying there so that was fun. The lobby was very nice with a...

 Report
Helpful?
Thank dorysdad
Jim S, General Manager at The Westin Crown Center, responded to this review

Thank you for sharing your feedback on your recent stay at The Westin Crown Center. I am pleased to hear you enjoyed your stay with us and that the location worked out conveniently or you. Our goal is to create as relaxing and accommodating a stay as possible. It means a lot our team was able to exceed your expectations....

639 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (411)
Viewed
View from Room (48)
Viewed
Bathroom (30)
Viewed
Hotel & Grounds (43)
Viewed
Pool/Beach Area (10)
Viewed
Room/Suite (93)
Viewed
Dining (9)
Viewed
Other (178)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (195)
Viewed
Amenities (54)
Viewed
Double Room (28)
Viewed
Garden Parlor (22)
Viewed
King Room (25)
Viewed
Pool (10)
Viewed
Dining (29)
Viewed
The Hotel (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Hotel & Grounds (6)
Viewed
Business Centre/Function Rooms (7)
Viewed
Room/Suite (2)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (1)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Kansas City hotels
0.3 km away
Sheraton Kansas City Hotel at Crown Center
4.9 km away
The Raphael Hotel, Autograph Collection
4.9 km away
InterContinental Kansas City at the Plaza
Show Prices
Show Prices
Show Prices
4.9 km away
Hotel Sorella Country Club Plaza
1.7 km away
Hilton President Kansas City
Hilton President Kansas City
#17 of 109 in Kansas City
1,002 reviews
2.0 km away
Hotel Phillips Kansas City, Curio Collection by Hilton
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of downtown, The Westin Kansas City at Crown Center, a recipient of the AAA Four Diamond Award is encompassed by Hallmark's Crown Center. Known as a city within a city. ... more   less 

Additional Information about The Westin Crown Center

Address: 1 East Pershing Road, Kansas City, MO 64108
Region: United States > Missouri > Kansas City
Price Range: $274 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Crown Center 4*
Number of rooms: 729
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity and Jetsetter so you can book your The Westin Crown Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Crown Hotel Kansas City
Westin Crown Center
Westin Kansas City
Kansas City Westin
Hotel Style:
#5 Business Hotel in Kansas City
#5 Luxury Hotel in Kansas City
#11 Family Hotel in Kansas City
#14 Romantic Hotel in Kansas City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Crown Center staff and other travellers.
18 questions
Ask a question
over a year ago
Iowa City, Iowa
New York City, New York
New York City, New York
2 months ago
Oakland, CA

See all questions (18)

Questions? Get answers from The Westin Crown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you must stay here before it's been remodeled, insist on being on a high, preferred floor.”
 of 5 bubbles Bickerson, 1 Feb 2017 | Read review
“There are workout rooms on the sixth floor, with access to the pool through a sliding glass door.”
 of 5 bubbles dand751, 17 Jan 2017 | Read review
“Views of Mayors Christmas Tree are Excellent from 18th Floor”
 of 5 bubbles csnapp12, 28 Dec 2016 | Read review
“Higher floor for a view”
 of 5 bubbles 242MichaelB242, 21 Dec 2016 | Read review
“See what specials they have...tickets to Pompeii and breakfast were a nice surprise”
 of 5 bubbles RedFlattop, 10 Dec 2016 | Read review
5 of 5