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The Westin Crown Center

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Traveller (500)
Room & Suite (288)
Dining (44)
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Overview
  • Excellent57%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“union station”(425 reviews)
“crown center”(508 reviews)
“heavenly bed”(42 reviews)
AMENITIES
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from The Westin Crown Center
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Crown Center
Special Offer: Breakfast for 2 Included
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,330)
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681 - 685 of 2,317 reviews
Reviewed July 6, 2015

The location is great, and the staff were polite. However, we had to wait over three hours to get into our "King size room" which we booked almost two months in advance. After my husband and I got into our room, it was two double...More

Thank yvecalai
Response from SteveShalit_GM, General Manager at The Westin Crown CenterResponded July 7, 2015

Thank you very much for sharing your feedback on your recent stay at The Westin Crown Center. I am happy to hear our staff was friendly and accommodating and that you were able to enjoy all the Crown Center area has to offer. I sincerely...More

Reviewed July 5, 2015 via mobile

Nice motel, carpet was worn but still clean. Talked to the same member of the housekeeping staff multiple times and was impressed with the concern for our satisfaction. Staff was friendly, and even gave us some bottled water to make bottles for our daughter. Location...More

1  Thank Nebraska789
Response from SteveShalit_GM, General Manager at The Westin Crown CenterResponded July 6, 2015

Thank you for taking your time to share your feedback on your recent stay at The Westin Crown Center. I am happy to hear what a great stay you had with us and that our staff was friendly and accommodating, making sure your family had...More

Reviewed July 3, 2015

We found the Hotel itself absolutely beautiful. Our room was very clean & comfortable, and the staff were extremely friendly & helpful. Only thing missing was guest coffee making facilities. None in room or available elsewhere in Hotel other than the Bar or Restaurant. We...More

Thank Farrar1709
Response from SteveShalit_GM, General Manager at The Westin Crown CenterResponded July 7, 2015

Thank you for sharing your feedback on your recent stay at The Westin Crown Center. I am happy to hear what a great stay you had with us and that our staff was friendly and accommodating making sure you had everything you needed for a...More

Reviewed July 3, 2015

We stayed one night in this hotel. The hotel is beautiful the rooms are spacious and clean. The only bad thing is the Housekeeper staff having loud conversations outside the room @7am. I had gone to sleep late around 2:00AM studying for an exam; I...More

1  Thank cecilia c
Response from SteveShalit_GM, General Manager at The Westin Crown CenterResponded July 6, 2015

Thank you for sharing your feedback regarding your stay at The Westin Crown Center. I am happy to hear you enjoyed your overall stay however, I sincerely apologize for the frustrations with the noise from our housekeeping staff. It is our top priority to ensure...More

Reviewed July 2, 2015

This hotel was beautiful, very clean, great service. Only one problem - no way to get any food or beverages on Saturday night after returning from the concert! Not even vending machines or mini bar in room. The one small bar/grill in the hotel was...More

Thank BelgTerv
Response from SteveShalit_GM, General Manager at The Westin Crown CenterResponded July 6, 2015

Sharon B- Thank you for taking your time to share your feedback on your recent stay with us at The Westin Crown Center. It is great to hear you enjoyed your overall stay and found the hotel beautiful and comfortable. I sincerely apologize for the...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$223 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Kansas City
#5 Business Hotel in Kansas City
#10 Family Hotel in Kansas City
#14 Romantic Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$223 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Kansas City
#5 Business Hotel in Kansas City
#10 Family Hotel in Kansas City
#14 Romantic Hotel in Kansas City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (500)
Room & Suite (288)
Dining (44)
Pool & Beach (22)
Amenities (54)
Business Centre & Event Rooms (11)
Questions & Answers
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outlawwife
March 19, 2018|
AnswerShow all 5 answers
Response from han102016 | Reviewed this property |
I did not get a robe in my room.
0
Votes
outlawwife
March 19, 2018|
AnswerShow all 5 answers
Response from Patrick v | Reviewed this property |
I had a robe in one of the corner rooms.
1
Vote
Room Tips
"Ask for a city view."
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"Get a room around the 15th floor; can't beat the view!!!"
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"Get a room with Club level access."
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"Ask for a corner room"
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