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Holiday Inn Kansas City

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Holiday Inn Kansas City
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263 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Stockbridge, Wisconsin
Reviewed 8 March 2015

Hotel was old and refurbished several times. Hallways were dimly lit. Rooms were fair but not great. Refrigerator in the room should of been in the dumpster. It was in a nice location and the shuttle was helpful.

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Helpful?
Thank BigDannyBear
HIKCGM, General Manager at Holiday Inn Kansas City, responded to this review

Dear BigDannyBear, I am writing in regards to your recent review on TripAdvisor. We do appreciate your comments and will take steps necessary to correct the problems you have listed. I would like to ask for a favor if possible. Can I ask for a response via my e-mail address listed below with the room number that you occupied so...

Reviewed 26 February 2015

Stayed at this place the last 7 years for work. It gets worse every time mostly the last two years. If it wasn't for direct billing I wouldn't have stayed 400 plus times. That's right 400. If you give a 4 or5 star review you checked in from a trailer park. Spend 40 to 45 and get something just as...

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Helpful?
Thank Alfred W
HIKCGM, General Manager at Holiday Inn Kansas City, responded to this review

Dear Alfred W, I appreciate your review. I am sorry for your frustrations with the hotel. We are constantly striving to increase our service level and it would be appreciated if you can provide some specifics about your concerns. I will leave my e-mail address below for you. Any details you can provide will be most helpful as we take...

Norwalk, Iowa
Reviewed 24 February 2015

The Hotel was nice, it was clean and the staff was very friendly. This is an older hotel but has been kept up. They were in the middle of changing the carpet in the hallways. Our room was at the far end of the hallway, this help with the noise from the pool area. The window are celling to floor...

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Helpful?
Thank Susan W
HIKCGM, General Manager at Holiday Inn Kansas City, responded to this review

Dear Susan W, Thank you for your recent review on TripAdvisor. We do appreciate the positive comments and I will be sure to share those with the staff at our next meeting. They will be just as pleased as I was to read it. Thank you again for the kind review and we hope to see you again if you...

Lincoln, Nebraska
Reviewed 24 February 2015

My group of 30 adults stayed here in early February and overall, I was very pleased with our experience. Check-in was quick and efficient, staff was very helpful, rooms were clean, modern, and had fresh linens and towels. The breakfast buffet was outstanding! My only concern was the lack of hot water in one of the wings where two of...

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Helpful?
Thank Terry H
Reviewed 14 February 2015 via mobile

Nice place, and friendly staff. The room was comfortable. The mattress was just right!!! Good price through Priceline. Strange shower faucet. Pull down the ring on the faucet where water comes out. Makes the shower head work.

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Helpful?
Thank DianeRose15
HIKCGM, General Manager at Holiday Inn Kansas City, responded to this review

Dear DianeRose15, Thank you for your recent review on TripAdvisor about your stay with us at the Holiday Inn Kansas City NE. We do appreciate the kind words, especially about the friendly staff. We strive to offer a great stay and know that no matter what your property is, it is nothing without the right people. I am very proud...

Shakopee, Minnesota
Reviewed 11 February 2015

We had a group of 20+ travel from Minnesota to the KC area early February 2015. From start to finish Sales Manager Matt F. showed an incredible level of customer service. The level of customer service our group received was truly inspirational. I can't thank Matt and the rest of the hotel staff enough for making their trip the best...

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Helpful?
Thank Sarah K
HIKCGM, General Manager at Holiday Inn Kansas City, responded to this review

Dear Karen K, One of my jobs as a General Manager is to respond to guest reviews. While we use these as learning experiences and take them as intended on ways to improve our service and product, reading yours requires nothing but sitting back and realizing that we were doing things just right. Now as you specifically mentioned, Matt Fleener...

Oklahoma City, Oklahoma
Reviewed 17 December 2014

I booked my room a month in advance. As an employee we aren't guaranteed what type of room we will receive, but I called ahead and asked them for a single King bed which they said would be just fine as they weren't going to be busy. When I arrived, I was told that they actually only had 2 queen...

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2Thank Allie D
David J, General Manager at Holiday Inn Kansas City, responded to this review

Dear Allie D, Thank you for your recent review on TripAdvisor about your stay at my hotel. I am very sorry for the problems that you experienced. Please understand that as a fellow employee of the same franchise as I am, I believe your comments are just as important as anyone else's and you are fully entitled to express that....

Wisconsin Rapids, Wisconsin
Reviewed 24 November 2014

This place has gone to the dumps! When management changed here, it changed for the worst! Double charged our room and then argued over the refund even when showed! The food was undercooked and had to have my hamburger cooked twice just to get done so it wasn't dog food anymore! But worst of all, was the management and how...

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Helpful?
2Thank kevin a
David J, General Manager at Holiday Inn Kansas City, responded to this review

Dear kevin a, I just read your review on TripAdvisor and would like to express my apologies. The situations that you listed are very frustrating and very troubling to myself and my staff. I am sorry for your disappointment in me and my staff but I have to apologize that I am unaware of these problems. I would very much...

Farmington, Iowa
Reviewed 11 November 2014

We just stayed one night and it was a Sunday so the hotel was very quiet. The hotel was neat, clean, and the young lady at the front desk knew what she was doing. Karen in the lounge was a super person who gave great service with a smile. We ordered food to go to our room and it was...

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Helpful?
Thank realdon
David J, General Manager at Holiday Inn Kansas City, responded to this review

Dear realdon, I just read your review on TripAdvisor about your recent stay with us at the Holiday Inn Kansas City Northeast. We want to say thank you for the kind words and the positive review, especially the special mention about Karen. I will see her tomorrow afternoon and I'll be sure and share your comments with her. We do...

council bluffs, IA
Reviewed 29 October 2014

improvements have been made since our last trip here. our room appeared updated. bedding was comfortable, room was clean. Staff was polite and accommodating. and the price was great, especially since we checked in around midnight after a full day at Worlds of Fun. breakfast buffet was good, staff there was friendly and diligent as well.

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Helpful?
Thank CAB314
David J, General Manager at Holiday Inn Kansas City, responded to this review

Dear CAB314, Thank you for your recent review on TripAdvisor about your stay with us. We do appreciate the kind words, especially with the improvements in service and product. We have been working to improve both of these and continue to strive for higher goals for our guests. We do hope to see you again in the future if your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Kansas City Northeast is your Kansas City hotel! Our friendly and knowledgeable staff is eager to share with you why so many travelers to Kansas City choose to be our guest.In town for a business trip? We are your Kansas City hotel for corporate travel. We are centrally located near Ford, Union Pacific, Cerner, Kansas City Auto Auction, Grainger, Executive Park, and LabCorp. On a leisure trip? Spend less time in your car and more time having fun! We are the closest full service hotel in Kansas City to Worlds of Fun, Oceans of Fun, Ameristar, Harrah s, WynBrick Center, and we're just a short drive to the Kansas City Zoo, River Market, Union Station, Crown Center, Country Club Plaza, and Kansas Speedway. Prepared for your stay, we feature a business center, free wireless Internet access in all guest rooms and public space, Plum s Restaurant and Lounge, room service, free shuttle service within a five mile radius, and a tropical atrium with an indoor pool, whirlpool and sauna. For meetings, receptions and special events, our Kansas City hotel features 4 meeting rooms with free wireless and full service catering. Our Birthday Party Packages make planning your child's birthday celebration simple and memorable. Relax, and make our Kansas City hotel your Kansas City home. ... more   less 

Additional Information about Holiday Inn Kansas City

Address: 7333 NE Parvin Rd., I-435 and Parvin Road, Kansas City, MO 64117
Region: United States > Missouri > Kansas City
Price Range: $117 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Kansas City 3*
Number of rooms: 164
Reservation Options:
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Also Known As:
Holiday Inn Kansas City - Ne Hotel Kansas City
Kansas City Holiday Inn
Holiday Inn Ne
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Kansas City staff and other travellers.
2 questions
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9 months ago
North Richland Hills, Texas

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Questions? Get answers from Holiday Inn Kansas City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the back side of the property, not anywhere near the pool or atrium. It's crazy loud during breakfast time.”
 of 5 bubbles reistadstamper, 6 Sep 2016 | Read review
“I would ask for a second floor room or third floor room. Some of the ground floor rooms are near the pool and I would think they'd be loud.”
 of 5 bubbles LMilly, 19 Jul 2016 | Read review
“no room is quiet; I repeat, no room is quiet”
 of 5 bubbles view-with-a-room, 5 Jul 2016 | Read review
“Do not go pool side”
 of 5 bubbles AllanS729, 23 May 2016 | Read review
“We were on the third floor and had no issues with noise.”
 of 5 bubbles 801sarab801, 13 Apr 2016 | Read review
5 of 5