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Cape Town Marriott Hotel Crystal Towers

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Traveller (439)
Room & Suite (209)
Dining (74)
Overview
  • Excellent62%
  • Very good29%
  • Average5%
  • Poor3%
  • Terrible1%
Travellers talk about
“crystal towers”(94 reviews)
“table mountain”(50 reviews)
“cape town”(126 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Cape Town Marriott Hotel Crystal Towers
Special Offer: Wander More. Save 30% OFF
Hotel deals
Offers from Cape Town Marriott Hotel Crystal Towers
Special Offer: Wander More. Save 30% OFF
Hotel deals
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (637)
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Traveller rating
335
160
32
22
11
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335
160
32
22
11
Show reviews that mention
All reviewscrystal towerstable mountaincape townvalet parkingafrican pridemood lightingsushifree shuttlemodern luxurypurple lightingcanal walkbreakfast buffetknife restaurantstar servicean amazing experienceexcellent hotelshuttle service
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1 - 5 of 560 reviews
Reviewed 1 week ago via mobile

This has become my new favorite spot to spend my birthday. My husband surprised me for my 26th birthday.As I always dreamed of going to Crystal towers. I'm totally in love with the ambiance of the room,the purple light relaxes you straight away. I spent...More

Thank Gkadri
Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 1 week ago

Dear Gkadri WOW, what a wonderful review to read at this time of the evening! Thank you so much for the kind words and for the continuous support. We are delighted to see that you once again had a memorable stay and that you were...More

Reviewed 3 weeks ago via mobile

The amenities were fabulous! Great hospitality, warm friendly staff, excellent service. I’ll stay again in a heartbeat. Ricardo was excellent in handling check in questions...close to Capetown mall. Made shopping easyMore

Thank SlickEagle
Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 3 weeks ago

Good Morning SlickEagle Thank you very much for the 5 star rating! We really appreciate the time you took to rate your most recent visit and for highlighting all the things which stood out to you while with us. I have to agree that Ricardo...More

Reviewed 4 weeks ago

First appearance is good, did however go left when entering the building and found there are two areas the Hotel side (left) and the apartment side (right). Glad I was booked in the apartment side, were given a large two-bedroom suite on the 9th floor....More

1  Thank Ivan B
Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 4 weeks ago

Dear Ivan B, I am pleased to see that you enjoyed your stay at the The Crystal Towers Residence, however they are unfortunately not part of our hotel or any of our facilities. I am happy to see that you enjoyed us for breakfast and...More

Reviewed 5 weeks ago

My stay at the Marriott Crystal Towers in June 2017 was a bit of a disaster. I am happy to report that my stay this June was a vast improvement. Perhaps some of the reason is that I learnt from my previous experience to ensure...More

Thank PaulDJohannesburg
Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded 4 weeks ago

Dear PaulDJohannesburg, Thank you for your valuable feedback. I am pleased to see that you enjoyed your stay and that it was a improvement from your last stay. We always strive to ensure our guests leaves our hotel satisfied and to ensure we recifty any...More

Reviewed June 12, 2018

I was there for a 4-day meeting and I cannot emphasis enough how helpful the entire crew of staff were to ensure everything went well. From welcoming staff at reception to photocopies from the back office, excellent food and catering service and attention during the...More

Thank Kipossola59
Response from CrystalTowers, General Manager at Cape Town Marriott Hotel Crystal TowersResponded June 13, 2018

Dear Mpmerrick2018 It is always fantastic to receive amazing feedback from our Guests. I am just over the moon to see that you not only experienced great hospitality service, but that you conference was also a huge success! Our team strives to ensure all our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room Service
Spa
Restaurant
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Spa
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$127 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$127 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (439)
Room & Suite (209)
Dining (74)
Pool & Beach (29)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
Questions & Answers
Ask a question
thekwinibabe
September 26, 2017|
AnswerShow all 12 answers
Response from Rotgif | Reviewed this property |
this is not a destination to be attempted by foot! it is about 20 minutes drive under normal traffic conditions
2
Votes
Room Tips
"I've stayed on 9th, it was quite and had good viewes"
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"Ensure canal facing and high up."
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"the rooms facing the mountain are beautiful"
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"Corner suite is large and comfortable."
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