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Cape Town Marriott Hotel Crystal Towers

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Cape Town Marriott Hotel Crystal Towers
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526 Reviews from our TripAdvisor Community

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Showing 465: English reviews
Reviewed 10 January 2016 via mobile

I go here on a regular basis for manicures and pedicures. The facilities are always very clean. The treatment rooms have soft blankets and calming music. They have a very nice pool deck where you can enjoy sushi or a light lunch from their menu. Make sure to book in advance for weekends as they are usually very full. I...

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1Thank F00di
Reviewed 1 January 2016 via mobile

We returned after visiting 5 years ago and the main attractions were the rooms, good breakfast and the efficient shuttle bus into town. During this stay it was clear the standards had sadly dropped. The shuttle bus was late 2 nights running, nearly an hour on our second night, resulting in us having to ring the hotel. We were told...

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1Thank Shirly310
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Shirly310 Thank you for taking the time to share your review on Trip advisor following your recent stay at the African Pride Crystal Towers Hotel & Spa. We are so sorry to read from your comments that you were disappointed with your stay on this occasion and sincerely apologize for the inconveniences caused with regards to the shuttle service...

Cape Town Central, South Africa
Reviewed 1 January 2016

The New year has arrived. As people travelled, gathered and planned how they would ring out the old (2015) and ring in the New, we visited Crystal Towers Hotel and Spa. Whilst there were several venues within the Hotel for the 31st, the venue we opted for was spacious, trendy with the minimalistic furniture and perfect lighting to add to...

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1Thank Isiphiwo
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Isiphiwo, Thank you so much for choosing the African Pride Crystal Towers Hotel & Spa to celebrate into the New Year. We appreciate your complimenting words and are delighted to read that our TEAM was able to meet your expectations. We look forward welcoming you again soon. Best wishes for 2016! Jenine Booysen GUEST Relations Manager

Cape Town Central, South Africa
Reviewed 31 December 2015 via mobile

I was invited to 4 functions in 2 years . June and Dec of each year and the food got progressively worse. Tasteless,uncooked and even when they tried an asian menu they failed dismally. I purchased extremely expensive cakes which looked yummy and got home and the cream was off on the one and the other one very dry. At...

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1Thank InezzPatel
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear InezzPatel Thank you for sharing your valuable feedback on Trip advisor following your recent visit to the African Pride Crystal Towers Hotel & Spa. We are concerned that your visit did not meet expectations on two occasions and would like to assure you that your comments have reached the attention of our Executive Chef for further review. It would...

Reviewed 29 December 2015

Stayed here for 3 nights nice rooms good breakfast Wanted to go for a swim in the hotel pool.....didn't do it The water was never clear I couldn't see the bottom off the pool There was green stuff floating in the pool, toilet paper, plastic bags. The told staff but after 3 days it was still in the pool. Luckely...

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1Thank plGouda
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear p|Gouda Thank you for posting a review on Tripadvisor following your recent visit to the African Pride Crystal Towers Hotel & Spa. Please be assured that we treat all our GUEST feedback with utmost importance and having read your review, we are concerned about the comments regarding the swimming pool. It would highly appreciated if we can have the...

Johannesburg, South Africa
Reviewed 23 December 2015

I stayed at this hotel for a short business trip. The rooms are extremely trendy and functional. The check in and check out processes were very efficient - I only stayed here once, but they assured me that my room preferences have been recorded for my next stay there, so will need to see if it works. The hotel has...

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1Thank Vikesh_Mistri
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Vikesh _Mistri It was a pleasure to have you as our GUEST, we thank you for taking the time to post a review on Tripadvisor. Your kind feedback is very much appreciated and we look forward to welcoming your stay. Kind regards, Jenine Booysen Guest Relations Manager African Pride Crystal Towers Hotel & Spa

Reviewed 22 December 2015 via mobile

Very modern design. Comfortable hotel right next door to the mall and hillsongs church. Very friendly and professional staff . excellent hotel. Complementary transport to the waterfront is excellent. Will definitely be back.

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2Thank Ruban N
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Ruban N We appreciate your recognition and recommendation on the hotel and STAFF. Thank you for taking the time to provide us with feedback of your recent stay and we look forward to welcoming you back again as our GUEST. Kind regards, Jenine Booysen Guest Relations Manager African Pride Crystal Towers Hotel & Spa

Harrogate, United Kingdom
Reviewed 19 December 2015 via mobile

We needed a hotel close to Cape Town and this one proved to be an excellent choice. The hotel is located in Century City - a great shopping area. The staff at the hotel were first class, as was our room and the facilities. We also enjoyed our dinner in the hotel's restaurant. We will definitely return to this hotel.

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2Thank Gail W
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Gail W, We are delighted to hear that you found the hotel comfortable and the service excellent. We appreciate your recognition on the on the service as well as the overall hotel facilities. Thank you for taking the time to provide us with feedback of your recent stay and we sincerely do hope that we would have the opportunity...

Reviewed 15 December 2015 via mobile

Loved this Hotel from the moment that I booked our room when I spoke to the reservations staff who were divine to the moment we arrived we received fantastic service which we find so rare these days. A special mention to Grant who was excellent in being so helpful. Loved the quirky room with a stunning view - corner executive...

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2Thank Debbiewi
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Debbiewi Thank you so much for your fantastic rating and review shared on Tripadvisor. We are delighted to have met your expectation and appreciate your rating and recognition on the services. We are proud to hear that the TEAM and Grant in particular ensured a pleasant stay for your. Once again thank you very much for taking the time...

Reviewed 28 November 2015 via mobile

A hotel run by a professional team and a cheeky executive chef and friendly staff. Everything I asked for, from specific yoghurt to news papers, to when housekeeping could do my room, nothing was a problem. If you looking for a place to stay then this is it. You will enjoy it. Ordered a piece of seared tuna with a...

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3Thank Martin S
CrystalTowers, Guest Relations Manager at Cape Town Marriott Hotel Crystal Towers, responded to this review

Dear Martin S Thank you so much for your delightful review and rating posted on Trip Advisor. As always, it is such a pleasure to accommodate you at “your home away from home”. We look forward to your next stay at the African Pride Crystal Towers Hotel & Spa. Kind regards, Jenine Booysen Guest Relations Manager African Pride Crystal Towers...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Cape Town Marriott Hotel Crystal Towers is where innovative, modern design meets timeless sophistication and luxury. Located in the heart of the Century City urban hub, Cape Town Marriott Hotel Crystal Towers is settled beside a palm-lined canal, and boasts views that stretch out towards the majesty of Table Mountain. Situated a mere 15 minutes from the airport, city centre, V&A Waterfront and the start of the luscious Cape Winelands, Cape Town is at one’s fingertips. What we call – Cape Town’s back yard. Take advantage of our complimentary scheduled shuttles to and from the CTICC, V&A Waterfront, Table Mountain, Camps Bay and Clifton Beaches. If you want to stay close by, take a walk across our exclusive access bridge to Canal Walk Shopping Centre, with 400 stores open all day. On your return, unwind on the deck with some fresh sushi and delicious cocktails, whilst watching the sun set over the metropolis. However, if you are looking for an intimate dinner, make your way down to the Towers Restaurant for a dining experience designed to entice the senses. If relaxation is at the top of your list, then a visit to the Award Winning Life Day Spa is an absolute must. It offers a unique place of relaxation that provides sanctuary from the stress of modern life. Facilities include treatment rooms for individuals and couples, a floatation chamber, a gym, sauna and steam rooms. To end the day, return to your magenta lit room and kick back with one of our complimentary DVD’s from the comfort of your bed or lie back in peace and soak in what it feels like to Live the Crystal Life. ... more   less 

Additional Information about Cape Town Marriott Hotel Crystal Towers

Address: Rialto Road, Century City 7441, South Africa (Formerly African Pride Crystal Towers Hotel & Spa)
Region: South Africa > Western Cape > Cape Town > Century City
Price Range: $202 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cape Town Marriott Hotel Crystal Towers 4*
Number of rooms: 180
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Questions & Answers

Here's what travellers have asked, with answers from Cape Town Marriott Hotel Crystal Towers staff and other travellers.
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Questions? Get answers from Cape Town Marriott Hotel Crystal Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a higher floor with mountain views”
myresej2016, 21 Mar 2017 | Read review
“We stayed in appartment in eight floor. The view was great!”
jasna2017, 25 Feb 2017 | Read review
“No remarks”
tirmese, 14 Feb 2017 | Read review
“Get a room with mountain /sea views”
DavidHelfrich, 14 Feb 2017 | Read review
“any room is a great choice”
cliffordwitten1990, 24 Jan 2017 | Read review
5 of 5