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Homewood Suites St. Louis-Riverport

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Homewood Suites St. Louis-Riverport
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464 Reviews from our TripAdvisor Community

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Showing 460: English reviews
Union, Missouri
Reviewed 20 July 2016

We stayed in this hotel for a concert and loved it! Girls night out and felt safe and great shuttle transportation to and from the hotel to concert. We will be back in a couple of weeks for another concert!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank TME42206
Missouri
Reviewed 18 July 2016

Stayed here for the convenience of going to a concert at the ampitheater and the price we paid for a concert night should have been reason enough for the place to be prepared. 3:00pm check in was a 4:00pm check in because the rooms were not ready. Got there at 3:00 was told to come back in 30 minutes, came...

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Helpful?
Thank Brenda H
Management response:

Dear Brenda H, Thank you so much for staying with us here at the Homewood Suites St. Louis-Riverport. I want to sincerely apologize for the wait you encountered upon check in for a room. I am pleased to see though that you enjoyed your stay and got to take use of the shuttle for the concert. We hope to see...

Coralville, Iowa
Reviewed 15 July 2016

The room was very nice. The hotel was sold out and very busy at check-in with one older guy at the desk. Rooms were not ready when we arrived. Asked Housekeeping for clean sheets for pull out and she clearly did not want to get them. Managers reception in evening was very nice. A huge shout out to the shuttle...

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Helpful?
Thank Wanda R
Management response:

Dear Wanda R, Thank you so much for your recent stay with us here at the Homewood Suites St. Louis-Riverport. I am pleased to see that you enjoyed your stay with us minus a few minor issues with our check in time. I will make sure to inform Terrence of your kind comments in regards to him helping you get...

Saint Louis, Missouri
Reviewed 7 July 2016

I had no problems at the counter everyone was eager and ready to help. The room did accommodate my needs and seemed be fairly updated. The hotel provided everything needed on-site laundry and all things in the kitchenette to prepare a meal.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 176donp
Management response:

Dear 176donp, Thank you so much for your recent review of our property. We are so pleased that you had an outstanding stay and that the accommodations provided fit your needs well. I am also glad that everyone you encountered was eager and ready to help. We appreciate your feedback and I will be sure to pass along your positive...

Tampa, Florida, United States
Reviewed 6 July 2016

After a late night flight, arrived at Homewood Suites, reception was pretty lackluster - maybe my expectations were too high. Try to find my room, but realize the room number was missing from the wall, wasn't even on the floor. Step into the room and it's a freezer - thermostat was on 55, it also smelled like someone had been...

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Helpful?
Thank Bryan P
Management response:

Dear Bryan P, Thank you for your recent review of our property. I want to take the time to apologize that after a long flight in you were not accommodated well in your first room given. I do hope that when we switched your room that you were placed in a cleaner more comfortable room. It is definitely not our...

United States
Reviewed 6 July 2016

The bed linens were riddled with stains, the stains looked like semen stains. The lamp stand had many strands of hair, the room was very filthy and dusty. Imagine paying for your stay and when you decide to have breakfast; the waffle maker does not work. The breakfast was poorly displayed. I was so disgusted with this hotel, I checked...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 1AS_IF
Management response:

Dear 1AS_IF, Thank you for staying with us here at the Homewood Suites St. Louis Riverport. I want to take the time to sincerely apologize for the issues you encountered during your stay with us. It is unacceptable for our guests to walk into a room that is not up to cleanliness standards. For you to have experienced that I...

Kansas City, United States
Reviewed 4 July 2016

The staff at this hotel is really nice, and I wish I could give more stars. The rooms that I stayed in were less impressive. The first room was dirty, there was something purple on the sheets, in not sure what it was, & the kitchen floor was sticky. The second room was better, except for the toilet that occasionally...

Review collected in partnership with Homewood Suites by Hilton
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Thank Lee Ann B
Houston, Texas
Reviewed 2 July 2016

This property apparently has a GM that does not return MULTIPLE message to reconcile an incorrect booking. Cost my company several hundred dollars. Reduces my impression of Hilton brands if they hire scammers like the GM at this property.

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Helpful?
Thank TCBinKC
Management response:

Dear TCBinKC, Thank you for your recent review of our property. I am not sure what happened with your corporate card but would be more than welcome to look into this situation for you. Please feel free to contact me directly at the hotel as I can research this and make sure it all gets taken care of for you....

Orlando, United States
Reviewed 30 June 2016

Staff was excellent, room was perfect, just what one person (or 2) would need. Cozy, comfortable, and the bed was just right. Was great for a one-night stay, and would be perfect for a multi-night stay. It is easy to feel comfortable and at home in these units.

Review collected in partnership with Homewood Suites by Hilton
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Thank Jeffrey H
Columbia, Missouri
Reviewed 29 June 2016

No one to check us in, no queen beds and sofa bed would not even come out, had to get someone to open it, and it's quality was poor. Small kitchen was Ok and regular bed was comfortable. Bathroom was small.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank bridgekris2016

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Homewood Suites St. Louis-Riverport

Address: 13639 Riverport Dr, Maryland Heights, Saint Louis, MO 63043-4812
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: $164 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites St. Louis-Riverport 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Homewood Suites St. Louis-Riverport Hotel Maryland Heights
Homewood Suites Maryland Heights
Homewood Maryland Heights
Maryland Heights Homewood Suites
Homewood Suites St. Louis-Riverport Saint Louis/Maryland Heights, MO
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites St. Louis-Riverport staff and other travellers.
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Questions? Get answers from Homewood Suites St. Louis-Riverport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“backside of hotel, although all rooms are quite since this is in a quite area.”
 of 5 bubbles The_Heritage_Lady, 23 Jul 2016 | Read review
“On the back side of the hotel, you hear dump trucks going to the dump all day and night.”
 of 5 bubbles 913PatH, 7 Apr 2016 | Read review
“Ask for a room close to the front desk - or be prepared to do a lot of walking and multiple luggage trips.”
 of 5 bubbles aimoMN, 17 Feb 2016 | Read review
“Stay away from elevator”
 of 5 bubbles cbeans12, 11 Oct 2015 | Read review
“Most of the rooms are down a long hall away from the common area, fitness room and pool. I had a room on the first floor and there was an elephant occupying the room above me. So if you don't want to hear your neighbor above you stomping around at all hours, get a room on a higher floor.”
 of 5 bubbles gearphun, 12 Apr 2015 | Read review
5 of 5