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    Sheraton Westport Chalet Hotel St. Louis

    191 Westport Plaza, Maryland Heights, Saint Louis, MO 63146-3001
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    2017-12-30 2017-12-31
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    US$135
    US$135
    Traveller (73)
    Room & Suite (35)
    Dining (8)
    Overview
    • Excellent24%
    • Very good32%
    • Average23%
    • Poor12%
    • Terrible9%
    Travellers talk about
    “the club lounge” (21 reviews)
    “small balcony” (9 reviews)
    “an older hotel” (10 reviews)
    Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Rooms
    Dec 30Dec 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (464)
    There are newer reviews for Sheraton Westport Chalet Hotel St. Louis
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    161 - 165 of 459 reviews

    Reviewed 18 May 2015 via mobile

    They remodeled inside but outside still looks like an out of place Swiss chalet. Inside they updated the front desk, bar, restaurant, hallways and rooms. But elevators are still old, slow and bouncy. Looks modern now inside but odd with that Swiss exterior. Rooms are...More

    Thank Thomas V
    Response from Leanne P, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 22 May 2015

    Hello Thomas V, thanks for your comments regarding your stay, we appreciate your business and hope to see you again soon. Next time you visit us, please try our sister hotel- the Plaza Tower, it is a high-rise with 12 floors and fantastic views! Still...More

    Reviewed 16 May 2015

    I'm working at a client nearby, so I've stayed at this property 3 weeks so far, and I have another 6 weeks planned. Each week I've been upgraded to a nice club level room in the tower section. The club lounge staff is very friendly,...More

    Thank SPG-BA
    Response from Leanne P, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 20 May 2015

    Hello SPG-BA, thank you for your wonderful comments regarding your stays with us! I will be passing on your remarks to our Front Desk and Food and Beverage Managers as they will be delighted to hear that you have encountered great customer service while staying...More

    Reviewed 9 May 2015

    I shared in this hotel from June 16th to August 10th in 2012 and i was awarded points, almost after an year my points were made zero. No communication why, but when i reached customer service, they said what is the proof you stayed there,...More

    Thank Abhinay C
    Response from Leanne P, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 11 May 2015

    Hello Abhinay C, please contact me directly at the Sheraton Westport Hotel so I may get more information on this issue, we would like to work with you and Starwood to get your points reinstated. Leanne

    Reviewed 8 May 2015

    I travel a lot and am in the business...these guys get it. Hotel is OK and renovations are nice, but truly the staff is what makes a hotel a hotel. A house of Hospitality - and these guys have it! I would recommend staying here...More

    Thank blacey815
    Response from Leanne P, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 11 May 2015

    Hello blacey815, thank you so much for your remarks regarding your stay with us, we strive to provide an outstanding experience for our guests and are so pleased that you had such a wonderful time while in our hotel. We look forward to your next...More

    Reviewed 7 May 2015 via mobile

    I travel every week for business and spent years in the hotel industry. I'm a tough critic. This property understands the value of service with a smile. The desk staff and housekeeping were delightful, every one of them! A pleasant stay here from end to...More

    Thank DMTAdventurer
    Response from Leanne P, Manager at Sheraton Westport Chalet Hotel St. LouisResponded 8 May 2015

    Hello Dina T, thank you so much for your kind words regarding your stay with us! We are so pleased that you had an enjoyable visit and look forward to having you stay with us again in the future! Have a wonderful weekend!

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Concierge
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$126 - US$306 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 300
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Priceline, Hotwire, TripOnline SA and getaroom.com so you can book your Sheraton Westport Chalet Hotel St. Louis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Missouri >
    • Saint Louis >
    • Maryland Heights
    • Also Known As
    • Saint Louis Sheraton ,
    • Sheraton Saint Louis ,
    • Sheraton Westport Chalet Hotel St. Louis Saint Louis/Maryland Heights, MO
    Add Photo Photos
    Traveller (73)
    Room & Suite (35)
    Dining (8)
    Pool & Beach (7)
    Hotel & Grounds (67)
    Business Centre & Event Rooms (6)
    Bathroom (3)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 18 hotels in Maryland Heights
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    679 reviews
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    Nearby Restaurants
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    Nearby Attractions
    Creve Coeur Lake Memorial Park
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    3.27 km away
    Boenker Hill Vineyard and Winery
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    Ask a question
    Questions & Answers
    Friendlyson
    18 July 2016|
    Answer
    Response from Nancy D | Reviewed this property |
    Animals should be allowed as the hotel is awful.
    -1
    Votes
    Friendlyson
    18 July 2016|
    Answer
    Response from Rick L | Reviewed this property |
    I believe that you would be OK. I'd give them a call to confirm.
    0
    Votes
    AshieCo
    17 September 2015|
    AnswerShow all 5 answers
    Response from Leanne P | Property representative |
    We do not have balconies in all rooms but there are multiple rooms in the Chalet that have them. Please be aware that we are in the middle of a renovation so not all balconies can be used at this time.
    1
    Vote
    Room Tips
    "Corridors are long, if walking is a problem, try to get a room in the Rm 301 - 350 range.near the lobby on..."
    Read review
    "great pool"
    Read review
    "If your room is near the pool or outdoor area, find out if there are parties scheduled."
    Read review
    "The suites were huge."
    Read review
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