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DoubleTree by Hilton Hotel St. Louis - Westport

PricelineUS$134*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$163*
US$134*
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US$139*
US$139*
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DoubleTree by Hilton Hotel St. Louis - Westport
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887 Reviews from our TripAdvisor Community

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Showing 879: English reviews
Start your review of DoubleTree by Hilton Hotel St. Louis - Westport
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Reviewed 2 days ago NEWvia mobile

The hubby and I usually try to stay at a Drury or the Embassy Suites, but after looking at reviews and prices, we decided to give the Double Tree a try. We are so glad that we did! Upon arriving at the hotel, we were greeted by a very pleasant staff. We were checked in speedily and off to our...

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Helpful?
Thank sparklebabe01
Chicago, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I have been staying at this hotel every week for several months. The staff are very friendly and helpful. There are many choices in the area and I would move if it didn't feel as comfortable as you can get away from home. Recently, in a general questionnaire they asked what would make my stay more comfortable. Amazingly, all the...

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Helpful?
Thank sleepy2015
About Hotel's Favourite Review
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear sleepy2015: Not sure why, but your nom de plume is making sleepy, and the day has just started. First of all, thank you for your business, and thank you for taking the time to complete this survey. I am very glad you made the choice to stay with us. Thank you for your comments. I have plenty of free...

Springfield, Illinois
Reviewed 1 week ago via mobile

We booked this hotel directly with the Hhonors app. We selected this hotel because we got a good price and we were going to be going different places in the St Louis area, and wanted to be close to the interstate and away from the downtown area. After booking I read some of the reviews on TripAdvisor and was a...

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Helpful?
Thank megh14
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear megh14: Thank you for choosing our DoubleTree by Hilton. I really appreciate the feedback and the details that you provided. Thank you for recognizing Don. He is a great employee and an even better person. We are lucky to have him. I appreciate the feedback on the food and beverage offerings. I must admit that I have to do...

Princeton, NJ
Reviewed 1 week ago via mobile

This hotel has neither major flaws nor strong attributes--it's a perfectly fine business hotel that's probably a little below the usual Doubletree standard. The lobby and atria were nice, as usual, but the room was a little dated, and the mattresses felt lumpy and worn. The fitness room was solid, but the hotel's location was a little out of the...

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Helpful?
Thank VandelayNJ
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear VandelayNJ: Thank you for staying with us and thank you for taking the time to review our DoubleTree. I do appreciate the feedback. Sincerely, Dan Gough General Manager

Kalamazoo, Michigan
Reviewed 2 weeks ago

Traveling for business and this hotel does not focus on individual travelers. "Upgraded" me to a room in the Hilton Honors club on the top floor...it had a lovely view of the outside of the brick wall of the room next to me. After being put on hold for 5 minutes; room service arrived cold and did not reflect how...

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Helpful?
Thank Fitzpatrick22
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Fitspatrick22: I am so sorry to hear that you had such a horrible experience at our hotel. My apologies for the view and the issue with room service. All the locks are new. I will check your lock myself right now. Thank you for the feedback. I wish you would reconsider staying with us again. We would love to...

Branson, United States
Reviewed 3 weeks ago

Our family had a great stay at the DoubleTree. It was clean and a great environment for the entire family. We had a 4 and 8 year old with us. The kids loved the room, our beds, and the Disney channels. They also loved the pool and hot tub. The staff was very friendly and helpful. It was a great...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank saramO6511JA
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear saramO6511JA: Thank you for choosing our DoubleTree by Hilton. We appreciate your business and I am glad it was a fun family outing. Glad to hear the feedback on the Disney channels and so glad you enjoyed the pool area. As always, we will post and read your review to the staff. Come back to see us. Sincerely, Dan...

Royal Oak, Michigan
Reviewed 3 weeks ago

The rooms had a stale smell. Furniture was a bit scuffed but clean and usable. Iron was cheap and didn't work well. Water was very very hot in the shower but not hot in the sink. The floors were pretty quite with not late night disturbances from other guests.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 801brandim
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear 801brandim: Thank you for staying with us and thank you for the feedback. I will certainly share your comments with my staff when we meet to discuss the reviews from the previous week. I hope you consider staying with us again. Sincerely, Dan Gough General Manager

Hutchinson, United States
Reviewed 4 weeks ago

The front desk staff was helpful and attentive, the hotel was clean and well kept, and the dining options were fair but pricey. The front desk staff did not have the greatest follow through, but they were easy to work with on our couple of minor problems.

Review collected in partnership with DoubleTree by Hilton
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1Thank C9022PDkyles
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear C9022PDkyles: Thank you for taking the time to compose this survey. I have already discussed your comments with the Front Office Manager, Jessica Clark. Thank you for the feedback. I hope you stay with us again. Sincerely, Dan Gough General Manager

Cape Girardeau, Missouri
Reviewed 4 weeks ago

The staff at the DoubleTree St. Louis Westport went above and beyond for my event. Aaron and his staff went out of their way to make sure everyone was taken care. The catering staff checked up on us throughout the weekend to make sure our event was running smooth. They just were exception

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Helpful?
Thank Lisa B
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Lisa B: Thank you for selecting our DoubleTree. I am glad the event went well. I will make sure Aaron sees your review. Thank you for taking the time to write this. Sincerely, Dan Gough General Manager

Panama City Beach, Florida
Reviewed 4 weeks ago via mobile

Really I had no issues at this hotel. Clean, good shower, soft towels, always restocked my coffee supplies and shampoo. Food was good, beer was cold, breakfast staff friendly. I have had nothing but a good 2 weeks. 2 more to go. I would stay here again.

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Helpful?
Thank Jcook66775
Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - Westport, responded to this review

Dear Mr. Cook: Thank you for staying with us. I am glad that you are enjoying your stays with us and I hope you keep coming back to stay with us. Sincerely, Dan Gough General Manager

111 photos of this hotel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel St. Louis - Westport is located in the West County of St. Louis, Missouri. Westport Plaza is near the hotel, including a popular business district along with a number of shopping, dining and entertainment options. Lambert International Airport is located only six miles away, and the hotel provides a complimentary shuttle service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel St. Louis - Westport

Address: 1973 Craigshire Rd, Maryland Heights, Saint Louis, MO 63146-4007 (Formerly Holiday Inn St. Louis - Westport)
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: $156 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel St. Louis - Westport 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Expedia, Priceline, Hotwire, Orbitz, Cancelon, Cheap Tickets, Evoline ltd, TripOnline SA, getaroom.com and HRS so you can book your DoubleTree by Hilton Hotel St. Louis - Westport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree St. Louis At Westport Hotel Maryland Heights
Doubletree Saint Louis
DoubleTree By Hilton Hotel St. Louis - Westport Saint Louis/Maryland Heights, MO
Hotel Style:
#1 Business Hotel in Maryland Heights
#4 Family Hotel in Maryland Heights
#5 Romantic Hotel in Maryland Heights
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel St. Louis - Westport staff and other travellers.
10 questions
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10 months ago
Leesburg
over a year ago
9 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel St. Louis - Westport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you seek quiet, choose a room on the back side of the hotel away from the interstate end. Corner rooms are very larger.”
sleepy2015, 17 May 2017 | Read review
“Many of the rooms have obstructed views. Ask when booking”
Fitzpatrick22, 9 May 2017 | Read review
“great location in St. Louis”
lisabR65ZJ, 27 Apr 2017 | Read review
“I wouldn't recommend this hotel.”
almaj1999, 7 Apr 2017 | Read review
“Or 6th floor rooms were great.”
meg833, 27 Mar 2017 | Read review
5 of 5
Priceline
US$134* /night
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Doubletree.comUS$139
Booking.comUS$139
TripAdvisorUS$139
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*Disclaimer
Prices are for 1 room, 2 adults
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