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DoubleTree by Hilton Hotel St. Louis - Westport

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Traveller (56)
Room & Suite (52)
Dining (11)
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Overview
  • Excellent46%
  • Very good27%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“cookies”(113 reviews)
“double tree”(52 reviews)
“front desk”(120 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel St. Louis - Westport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel St. Louis - Westport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,060)
There are newer reviews for DoubleTree by Hilton Hotel St. Louis - Westport
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All reviewscookiesdouble treefront desknice hotelsoccer tournamentbusiness tripbeds were very comfortablehot tubup to datebusiness centerst louisindoor poolfitness centerfitness roomshuttle servicegreat priceclaudia
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11 - 15 of 1,049 reviews
Reviewed April 12, 2018

Very friendly staff welcomed me. Shower had no hot water after 5 minutes of letting it run, then it finally turned hot and was “piping” hot and had to turn it off. Never able to get it consistent. Also, the iron didn’t work, so I...More

Thank gocubsgo610
Response from Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - WestportResponded April 13, 2018

Dear gocubsgo610: Thank you for staying with us and thank you for the review of our hotel. I am so sorry for your horrible experience with the hotel and the water. I also appreciate the feedback about the iron, and I will find out what...More

Reviewed April 12, 2018 via mobile

Hotel is clean but forget doing business here. We have ATT phone service which apparently stinks here in this are so we are heavily relying on the Wi-Fi but it is awful! Boots you on and off and you are lucky to ever have more...More

Thank BJMUTA
Response from Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - WestportResponded April 12, 2018

DEAR BJMUTA: Thank you for staying for staying with us and thank you for your invaluable feedback. We are having new access points installed very soon. I will also check to see what room you were staying in and check the internet from that room....More

Reviewed April 11, 2018

We were in town for Ruggerfest. Before we arrived, Patti and Madison had everything taken care of! Upon arrival, Taneshia (?) had a beautiful smile and never made me feel like we were imposing. With 26 plus people, that was amazing! On to the restaurant...we...More

Thank Sonya E
Response from Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - WestportResponded April 12, 2018

Dear Sonya E: Thank you for staying with and thank you for taking the time to complete this survey. I appreciate you recognizing Patti and Madison Hazel. Thank you for also for complimenting Yong Ae and Claudia. I think I saw the hugs last Saturday...More

Reviewed April 4, 2018 via mobile

I have stayed here many times and this tie was the best yet! Tinisha made sure my room was perfect! Simeon was very welcoming and friendly. The beds are comfortable and breakfast was great! Fantastic stay!More

Thank Jeacoy
Response from Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - WestportResponded April 5, 2018

Dear Jeacoy: Thank you so much for your review. It is very kind of you to take the time to compose this review of our hotel. We appreciate your feedback, but I am especially grateful to you for recognizing two members of our team. Some...More

Reviewed March 27, 2018

Our experience was fantastic!! The restaurant staff has always been very friendly! Food was fabulous! During our convention the banquet staff was extremely helpful during the convention. Everything was a complete success! Thank you DoubleTree for everything!More

Thank lionbtkr
Response from Dangough, General Manager at DoubleTree by Hilton Hotel St. Louis - WestportResponded March 28, 2018

Dear lionbtkr: You are too kind. Thank you for taking the time to complete this survey. Keep the Doubletree by Hilton St. Louis/Westport in mind, when you are traveling this way again. As I always do, I will share your review with our excellent staff....More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$124 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Maryland Heights
#3 Family Hotel in Maryland Heights
#5 Romantic Hotel in Maryland Heights
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Maryland Heights
#3 Family Hotel in Maryland Heights
#5 Romantic Hotel in Maryland Heights
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (52)
Dining (11)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
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Pam F
August 24, 2017|
Answer
Response from trvlmgr33 | Property representative |
no it is not included
0
Votes
Busy T
July 22, 2017|
AnswerShow all 3 answers
Response from Dangough | Property representative |
I am sorry. I just saw this question. No we don't have self service laundry on site. We do recommend a place about 2.5 miles away, called, Duds and Suds. It is owned by the same people that do our Dry Cleaning for our... More
0
Votes
Claude W
December 24, 2016|
AnswerShow all 4 answers
Response from Victor M | Reviewed this property |
There was a keurig machine in our room. Standard K cups. I would bring your own as they only provide two "breakfast blends", two "decaf breakfast blends and two green teas. Also they only provided the bare minimum in... More
1
Vote
Room Tips
"For quietest rooms, stay on the east side of hotel away from the highway."
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"Lots of team travelers on the weekend! FYI"
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"Away from the highway seems quieter"
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"Rooms away from highway"
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