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Hollywood Casino St. Louis Hotel

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1 room 2 adults 0 children
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493 Reviews from our TripAdvisor Community

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Showing 493: English reviews
Chicago, Illinois
Reviewed 9 April 2014

We booked a comped room for our anniversary and then I read all those nasty reviews. Let me tell you, we had no or low expectations. Used to stay here when Harrah's owned the property and the buffet was awful then. It's been about 2 years or so since we stayed. Now, we couldn't have been more pleased with the...

4Thank Gocub10
Reviewed 7 April 2014

Room was very nice but you have to walk a hundred yards or so to get there. We thought the price was high for a casino. I'm guessing most of the guests are locals who get there rooms partially or completely comped. We phoned ahead and the girl on the phone thought we might be too far away to get...

Thank t s
South Bend, Indiana
Reviewed 3 April 2014 via mobile

With great hopes and expectations We often ask our friends to help decide to book a hotel or a venue that we would enjoy. I can tell of my complete disappointment with the "Hollywood Casino St Louis, located away from the city center. The rooms were clean but aged, Bathrooms retro fitted and over caulked, older furniture in the room...

1Thank Michael F
Plainield, IL
Reviewed 2 April 2014

Hotel room was okay. There was a hair in the tub. Bed was comfy. Front desk personal were not friendly. Coffee everywhere in this place sucked. The Reserve steakhouse had excellent service from the hostess to the server. However, the food lacked taste-wise. The steak looked good, but had no taste. I wouldn't eat there again. The buffet wasn't good...

Thank siczlo
Lake Saint Louis, Missouri
Reviewed 18 March 2014

My husband and I recently stayed at the Hollywood Casino hotel for our anniversary. We play there all the time but this was our first time staying there. Upon arrival to our room I found several pubic hairs in the tub !!! When I could not get on the internet I called the front desk for help and was told...

2Thank Mandy M
Fairview Heights, Illinois
Reviewed 3 March 2014

If you want to pay the $47 fee, per night, and put up with having to trek through crowded hallways and take busy elevators, to eventually get to a little landscaping with rocks for your pet to relieve itself; then I guess this hotel is "pet-friendly". First, the lady with reservations gave me a stern lecture about their pet policy....

Thank Gary W
Seguin, TX
Reviewed 22 February 2014

After reading some other negative reviews, I almost changed my hotel plans for a recent weekend trip but glad I stayed with my first choice -- to see how much the place changed when it changed hands. The service was excellent in the restaurants and the casino. My room was lovely and very clean. The casino was great fun and...

1Thank gingertexas51
Saint Charles, Missouri
Reviewed 17 February 2014

The room we stayed in was the upgraded king bed, non-smoking. It's the best room you can get unless you want a mini-suite. Don't waste your money. You will spend nearly $300 for a room that is the same size as any normal room at any regular hotel. There was nothing special about it at all. Plus, the water that...

2Thank Richard P
Saint Louis, Missouri
Reviewed 14 February 2014 via mobile

My reason for getting on here was because I couldn't find a comment card in the casino. I would like to make a complaint about how I felt like I was treated when I came into the casino tonight. When I approached the entrance to the casino floor your security officer Andrew didn't approach me and ask for my ID,...

4Thank bmcol
Waterloo, Illinois
Reviewed 13 February 2014 via mobile

Once again I was completely disappointed by Hollywood casino. The staff is so rude! I keep thinking it's going to get better but it doesn't. They are not friendly or helpful. They all have an attitude that does not make you feel welcome. If their staff were decent to their guests they wouldn't have to waste as much money on...

5Thank jen2978

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  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
While you are here, we invite you to discover exciting gaming with non-stop entertainment and gourmet dining. Test your luck on our extensive selection of over 2,100 slot machines plus over 57 table games. We also have a number of dining options from fast, delicious burgers at Celebrity Grill to a more upscale experience at Final Cut Steakhouse. There is something to settle everyone at our seven dining venues. The excitement doesn't stop there! Don't forget about Boogie Nights. Dance the night away with the Ultimate 70s & 80s dance club open every Friday and Saturday from 9pm - 3am. Experience fun and excitement all under one roof. If there is anything we can to enhance your stay, please do not hesitate to call us at 1.855.STL.GAME. ... more   less 

Additional Information about Hollywood Casino St. Louis Hotel

Address: 777 Casino Center Drive, Maryland Heights, Saint Louis, MO 63043
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: $139 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hollywood Casino St. Louis Hotel 3.5*
Number of rooms: 502
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Also Known As:
Harrahs Hotel Maryland Heights
Harrah's Maryland Heights
Harrah's Saint Louis
Harrahs St Louis Casino Hotel
Hollywood Casino St. Louis Hotel Saint Louis/Maryland Heights, MO
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Questions & Answers

Here's what travellers have asked, with answers from Hollywood Casino St. Louis Hotel staff and other travellers.
11 questions
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Charlotte, North Carolina
over a year ago
over a year ago

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Questions? Get answers from Hollywood Casino St. Louis Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just mae sure you know about pet policy, Ask about construction and make sure you clarify deposit information.”
 of 5 bubbles ruthien2017, 21 Mar 2017 | Read review
“We checked in late so I did not request any specific type of room.”
 of 5 bubbles scoobsully, 6 Mar 2017 | Read review
“Ask for a room away from the elevator and ice machine.”
 of 5 bubbles terryc183, 9 Jan 2017 | Read review
“Ask for a room with a view!”
 of 5 bubbles Hialeah73, 6 Nov 2016 | Read review
“I was in the sunset tower, I think the rodeo tower is a bit more uplifted”
 of 5 bubbles TurtleSenior, 9 Oct 2016 | Read review
5 of 5