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Extended Stay America - St. Louis - Westport - East Lackland Rd.

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Extended Stay America - St. Louis - Westport - East Lackland Rd.
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84 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - St. Louis - Westport - East Lackland Rd.
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Showing 82: English reviews
Philadelphia, Pennsylvania
Reviewed 8 October 2013

Upon check-in I only had 3 hand towels in my room, one of those hand towels was spattered with blood. Upon asking for replacement towels I received a full set of towels fresh out of their storage in the office. Those towels had several stains on them, most of which were a light yellow/brown color. Also upon check-in there were...

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Thank Jon S
Reviewed 30 September 2013

the rooms were completely dirty actual hair and vomit left in trash cans and tub. coffee grounds left in coffee pot crumbs and dirt in drawers and cabinets, mold on the fridge. beds and pillows were uncomfortable and have a odor. worst stay at a hotel I have ever experienced

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Thank todd6903
North Houston, Texas
Reviewed 15 September 2013

When arriving the front desk night shift service was helpful, however the day shift customer service was very rude, as if they did not want to be bothered with their customers. We booked 8 rooms for a family reunion, family saw the room and all checked out except me, I should have left also. But the nightmare began when I...

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1Thank Antwonette W
Campbellsville, Kentucky
Reviewed 4 September 2013

Read the other reveiws, this place is dirty. I have no choice, company booked the room, but there are 3 more extended stays within a 2 mile radius. Front desk staff was as friendly as they could be dealing with the many guest complaints. Carpet in room felt damp all the time, it would leave your feet black if you...

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Thank mark h
Saint Louis, Missouri
Reviewed 21 August 2013

We made a reservation here for a 5+ week stay as part of our move from the east coast to STL. We checked in, saw the room, and checked right out. The lobby appeared clean, but oddly dim - like half the lights were turned out. The place smelled like a stale combination of an old breakroom microwave and mildew....

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Thank Jessica S
Atlanta, Georgia
Reviewed 13 August 2013

We booked this hotel on a "get the hotel name after you pay" website. When my husband checked in, the clerk was extremely rude. The website had made a mistake on the reservation and mispelled his last name. I was on the phone trying to get this corrected. The clerk told my husband he could be trying to steal someone's...

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Thank radionita
Reviewed 5 August 2013

Filthy, gross, scary. Walked in and walked out to head to a much better hotel. Night laundry supervisor checked me in, after I had to call using their version of a pay phone outside in the dark. Couldn't check out because desk clerk wouldn't be in until 7am IF she came in that day. Please, stay elsewhere.

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Thank Couchfan
Kaysville, Utah
Reviewed 2 August 2013

My wife and I have five children so we had two rooms. The staff did a nice job to put the rooms next to each other. The rooms were clean and the kitchenettes were well stocked. We used the kitchens every day. The staff could not have been nicer. They were very nice to my children and gave them "high...

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Thank Marathon262
Boone, Iowa, United States
Reviewed 25 July 2013

Booked on a secret website that you don't know what hotel you are getting. Because of this, you prepay.... Showed up in the later evening to check in after many issues with travel. They over-sold and gave our room that was paid for to someone else and they were full. I called and couldn't get a refund because I was...

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1Thank Andy L
St. Louis, Missouri
Reviewed 15 July 2013

If my company wasn't footing the bill I would not be here. I've reported my experiences to them and I expect to be moving to another hotel any day now. This place is a disaster from top to bottom. They're rude, they lose mail and packages, they pretend to clean the room and don't bother to change the sheets or...

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Thank MajorTravelDiva

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - St. Louis - Westport - East Lackland Rd.

Address: 11827 Lackland Road, Maryland Heights, Saint Louis, MO 63146
Region: United States > Missouri > Saint Louis > Maryland Heights
Price Range: $81 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - St. Louis - Westport - East Lackland Rd. 2*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Priceline and Extended Stay so you can book your Extended Stay America - St. Louis - Westport - East Lackland Rd. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extendedstay St. Louis Westport Hotel Maryland Heights
Extended Stay America - St. Louis - Westport - East Lackland Rd. Saint Louis/Maryland Heights, MO
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - St. Louis - Westport - East Lackland Rd. staff and other travellers.
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Cedar Rapids, Iowa
over a year ago

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Questions? Get answers from Extended Stay America - St. Louis - Westport - East Lackland Rd. staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles Misspixel8, 6 Sep 2016 | Read review
“In the summer, get an East-facing room. West-facing rooms get hot. A/C has a hard time keeping up, and it's loud.”
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