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Homewood Suites St. Louis - Galleria

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Homewood Suites St. Louis - Galleria
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649 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites St. Louis - Galleria
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Showing 642: English reviews
Canada
Reviewed 30 March 2016

Excellent cooked breakfast, very good value. Lots of complimentary parking. All staff were very friendly. Only problem was housekeeping missed cleaning our room one day, then doing an incomplete job that evening. Otherwise, nice hotel, great staff, excellent value. We would stay there again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank susanaC686AA
San José, Costa Rica
Reviewed 30 March 2016

Service is very good, staff attention was more than friendly, it was very welcoming, room was nit, clean and well suited. Food quality was good, even though eggs at breakfast were not as warm as I would have liked them to be. I would definitely recommend this hotel and will stay at this same hotel on my next visit.

Review collected in partnership with Homewood Suites by Hilton
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Thank Rivero R
Shawnee, Kansas
Reviewed 28 March 2016

When we checked in to the property the power was out. We were told it would be back on shortly. No attempt was made to try and find another property with power. It was 8:30 in the evening and I went to my son's house to drop off some things and I waited there until 10:30. I called the property...

Review collected in partnership with Homewood Suites by Hilton
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Thank Patricia K
Memphis, Tennessee
Reviewed 26 March 2016 via mobile

Hotel's location was great and the hotel overall was nice. We received good customer service. My only complaint is the cleanliness. We found hair in the shower, on the pillow, and on the sheets. There was also a stain on the sheet and a bug in the room as well. I might consider giving it another try because of it's...

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Thank Mel M
Sebring, Florida
Reviewed 22 March 2016

Hotel is in a great location so it is a shame that management is letting basic maintenance slide.We stayed five full week days. Upon checkin to our 2 room suite, we had to ask for a complete change of linen of one of the queen beds due to heavy black debris on the corner of bedcover.It was back the next...

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1Thank Insebring
Steven H, Assistant General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. I sincerely appreciate your feedback. I'm very sorry to hear about the condition of your room and the service failure during our breakfast hours. We will take your comments under consideration as we continually work to improve our guest experience. We hope you...

Richmond Heights, United States
Reviewed 21 March 2016

The staff was not interested in helping me when I had an issue. All I wanted was for them to check to see if my phone charger I was missing was in lost and found. I had to ask 3 times before they actually checked. I asked them to call me to follow up after the second time. Instead, they...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Zachary G
Steven H, Assistant General Manager at Homewood Suites St. Louis - Galleria, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry about the lack of urgency shown to your request. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will give us a better chance...

Woking, United Kingdom
Reviewed 20 March 2016

I selected this hotel based on great location near our corporate offices and nice to be able to walk across street to Galleria Mall and other nearby restaurants. Rooms were clean and kitchen area was great if you want to store food or drinks or even make a simple meal. Good amount of space in the room and comfortable bed....

Review collected in partnership with Homewood Suites by Hilton
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Thank YankLivingInWoking
Des Moines, United States
Reviewed 20 March 2016

Stayed here with 2 kids and spouse on spring break. The location of the hotel is great with easy access to freeways and shopping. Once caveat--request a room opposite the side of the hotel that faces the interstate. It is loud unfortunately. The room was excellent for us, with an extra desk area that my kid used for his computer,...

Review collected in partnership with Homewood Suites by Hilton
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Thank Marianka P
London, United Kingdom
Reviewed 18 March 2016

Great stay here. Staff we excellent and we're happy to help at all times from booking taxis to assisting at breakfast. The facilities were very good and the gym is a big bonus and. The breakfast had very good options.

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Thank James M
Reviewed 16 March 2016 via mobile

We stayed here for 4 nights. They were fully booked so I couldn't get a 2 bedroom. The one bedroom that we had was sufficient. The staff was very friendly and the room was clean. Our room was on the highway so there was a lot of noise. Breakfast was adequate, but busy. The staff was able to keep up...

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Thank Jhunter31

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
A home away from home for business, shopping and exploring St. Louis Centrally located with easy access to Lambert-St. Louis International Airport (STL) and downtown St. Louis, the Homewood Suites by Hilton® St. Louis – Galleria hotel puts you in a great place to make the most of your stay. In the heart of Clayton’s business district you can make this all-suite hotel your home for a few days or a few months. With the St. Louis Galleria Shopping Center only yards away you can shop as much as you’d like. Keep active on the road with a workout in the 1,400 sq. ft. fitness center, have a swim in the indoor pool or soak in the whirlpool. Complimentary Wi-Fi lets you surf the web or get some work done from the comfort of your spacious Richmond Heights hotel suite. Start every day off in style with a full hot breakfast. Take the hassle out of the end of the day when you come home to our complimentary evening social*, available every evening Monday through Thursday. This St. Louis extended stay hotel’s meeting room is the perfect venue for your intimate St. Louis meeting or celebration. *Local and state laws apply ... more   less 

Additional Information about Homewood Suites St. Louis - Galleria

Address: 8040 Clayton Rd, Richmond Heights, Saint Louis, MO 63117-1102
Region: United States > Missouri > Saint Louis > Richmond Heights
Price Range: $179 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites St. Louis - Galleria 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Homewood Suites St. Louis - Galleria Hotel Richmond Heights
Homewood Suites St. Louis - Galleria Saint Louis, MO - Richmond Heights
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites St. Louis - Galleria staff and other travellers.
11 questions
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1 month ago
chicago
Wadley, Alabama
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Questions? Get answers from Homewood Suites St. Louis - Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“our room was right over the highway, so be aware and ask not to be placed in that section.”
 of 5 bubbles dominicandandy35805, 21 Feb 2017 | Read review
“Traffic noise on side of hotel near the road.”
 of 5 bubbles Tiredmommaindiana, 4 Jan 2017 | Read review
“make sure you say "i want a view of the Galleria" or the Interstate will keep you awake!”
 of 5 bubbles Ranchly, 29 Dec 2016 | Read review
“If you are going to stay here make sure you get a room away from I-170 and bring ear plugs.”
 of 5 bubbles travelmore4fun, 1 Oct 2016 | Read review
“Ask for the mall side, if not available, bring earplugs.”
 of 5 bubbles T895FXjamiem, 23 Sep 2016 | Read review
5 of 5