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2017-08-06 2017-08-07
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    Residence Inn St. Louis Galleria

    8011 Galleria Pkwy, Richmond Heights, Saint Louis, MO 63117-1311
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    2017-08-06 2017-08-07
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    Traveller (42)
    Room & Suite (26)
    Dining (3)
    • Excellent29%
    • Very good39%
    • Average14%
    • Poor11%
    • Terrible7%
    Travellers talk about
    “full kitchen” (20 reviews)
    “ice maker” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
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    Aug 6Aug 7
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (235)
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    Time of year

    1 - 5 of 234 reviews

    Reviewed yesterday via mobile

    Comfortable room. Clean. Fully equipped kitchen. Nice hot breakfast complete with eggs, breakfast meats, waffles, and oatmeal. Fresh fruit and pastries Nice pool. Recommended to get 2nd floor room as children running around upstairs can keep you awake Close to mall and a lot of...More

    Thank C H L
    Reviewed 6 days ago

    Pros: Incredibly friendly staff (everyone was so great), convenient location, decent breakfast options Cons: Unusual layout (more like townhouse with doors/windows right on the parking lot),very old (but you could tell that staff was trying to keep it maintained), outdated (no USB ports, only outlets),...More

    Thank LeenieBugs
    Response from RaychelLove, Front Office Supervisor at Residence Inn St. Louis GalleriaResponded 2 days ago

    Dear Valued Guest, We greatly appreciate your feedback on the condition of the property.The hotel is in the process of developing a timeline to update and renovate. Your feedback is integral to our ability to continue to improve our service. Thank you again for your...More

    Reviewed 2 weeks ago via mobile

    We couldn't get a room at the Residence Inn closer to SLU so we found one here. It is an older style Residence Inn and I was concerned about the traffic noise from I-170, but not to worry. It is just two blocks away from...More

    Thank xwtmc
    Response from Janessa C, General Manager at Residence Inn St. Louis GalleriaResponded 2 weeks ago

    Thank you so much for sharing your experience at our Residence Inn St. Louis Galleria. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding...More

    Reviewed 2 weeks ago

    This is my first review. I can usually see the good in all places, but this place was literally the worst of any hotel stays we've ever stayed! The one plus was the friendly front desk staff. Checked in, and there were at least 2...More

    Thank Danica L
    Response from Janessa C, General Manager at Residence Inn St. Louis GalleriaResponded 2 weeks ago

    We appreciate you bringing all of these items to our attention. When staying at a Marriott property you expect a certain standard of service and cleanliness. Unfortunately, we fell short of that expectations and for that I am sorry. Rest assure that your comments have...More

    Reviewed 4 weeks ago via mobile

    We stayed at the residence inn Galleria while spending a weekend with friends in St. Louis. The room was tired and gross. The carpet looked like a crime scene. There was about a quarter inch of dust on the ceiling fan in the main living...More

    1  Thank frederl1071
    Response from Janessa C, General Manager at Residence Inn St. Louis GalleriaResponded 3 weeks ago

    Thank you for taking the time to share your recent experience with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with...More

    Homewood Suites St. Louis - Galleria
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    Drury Inn & Suites St. Louis Brentwood
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    SpringHill Suites St. Louis Brentwood
    244 reviews
    #2 of 2 hotels in Brentwood
    Hampton Inn and Suites Clayton / St Louis - Galleria Area
    417 reviews
    #2 of 5 hotels in Clayton
    • Top amenities
    • Free Parking
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$170 - US$271 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 152
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Marriott, TripOnline SA, Travelocity, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your Residence Inn St. Louis Galleria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Missouri >
    • Saint Louis >
    • Richmond Heights
    • Also Known As
    • Residence Inn St. Louis Galleria Hotel Richmond Heights ,
    • Residence Inn Saint Louis ,
    • Saint Louis Residence Inn ,
    • Residence Inn St. Louis Galleria Saint Louis, MO - Richmond Heights
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    Traveller (42)
    Room & Suite (26)
    Dining (3)
    Pool & Beach (1)
    Hotel & Grounds (40)
    Bathroom (5)
    Business Centre & Event Rooms (1)
    Sponsored by:
    Homewood Suites St. Louis - Galleria
    738 reviews
    .44 km away
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    19 October 2016|
    AnswerShow all 4 answers
    Response from Janessa C | Property representative |
    Let me first apologize for the delay in my response. I don't know how I missed your correspondence. Yes William is still with us and such an amazing young man. Please do not hesitate to reach out to me if you have any... More
    Charlie D
    18 July 2016|
    Response from Janessa C | Property representative |
    Our pool is open from 9am until 10pm daily. We do not foresee any reason that our pool would be closed during the week of your visit. We look forward to your visit later this week.
    Leah J
    5 July 2016|
    AnswerShow all 2 answers
    Response from Janessa C | Property representative |
    Thank you for your inquiry. Our outdoor pool will be open during your visit with us the end of August. We normally close the pool by the first week of October depending on the weather. Please let us know if there is... More
    Room Tips
    "Avoid room 1222 at all costs!!"
    Read review
    "Pick a room on the back side of the grounds, and if feasible a second story room to avoid possibility of..."
    Read review
    "Check out your room immediately, no quality control or accountability"
    Read review
    "Building 17 was a perfect location in the complex."
    Read review
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