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This is a beautiful property with friendly staff and I felt like I was staying somewhere really posh and luxurious - the pool was over the top crazy and the hot tub was beautiful, BUT...
The whole place smells like smoke. If you ask for...More
Response from Shayla S, Social Media Specialist at Ameristar Casino Resort Spa St. CharlesResponded 5 October 2015
Hello and thank you so much for the review. We're pleased to see you found our staff to be friendly and enjoyed the pool area, but we are sorry to see your stay wasn't perfect due to cleanliness. We believe every guest deserves a 5-star...More
Arrived at 4pm and was told room is ready (and gave us the room #) but not yet checked by housekeeping supervisor-wait would be about 15 min and took our cell phone number. We waited an hour and a half and went back to desk....More
1 Thank DND456
Response from Shayla S, Social Media Specialist at Ameristar Casino Resort Spa St. CharlesResponded 28 September 2015
Thank you very much for your recent visit and for your review. We are troubled to see that your experience wasn't perfect. We apologize for the issues with your check-in experience. We strive to provide the highest level of service to all of our guests....More
All rooms are suites. Very nice multi-level room over looking the river. The indoor outdoor pool has speakers under the water and you can actually hear the music. Super nice staff. The restaurants were very clean, and served good food. The casino was clean as...More
1 Thank Jimmy H
Response from Shayla S, Social Media Specialist at Ameristar Casino Resort Spa St. CharlesResponded 21 September 2015
Hello, thank you so much for sharing the details of your experience. We are thrilled to see you have such a wonderful stay with us. We will be sure to pass the comment about the beverage service on to our team. We hope to see...More
The room was large, comfortable, beautiful TV's. The beds were clean and provided a good nights sleep. The phones-did not work, reported this at checkout. The price-twice as much due to Labor Day weekend, but did get free drink coupons. A free breakfast would have...More
Thank John D
Response from Shayla S, Social Media Specialist at Ameristar Casino Resort Spa St. CharlesResponded 14 September 2015
Thank you so much for taking the time to review your stay. We're pleased to see you enjoyed your room overall. We do apologize for the lack of clean towels available. We have passed your experience on to our hotel team. We hope you'll come...More
I just wanted to take the time to acknowledge the check in desk at this hotel!! We had outstanding service and a special thank you to a lovely woman named Beverly!!! Beverly went above and beyond to help us with an issue that had accrued....More
1 Thank luckylucky4life
Response from Shayla S, Social Media Specialist at Ameristar Casino Resort Spa St. CharlesResponded 9 September 2015
Thank you so much for taking the time to review your visit. We're so happy that Beverly made your check in so outstanding! We have passed your kind comments on to our hotel team. We appreciate you taking the time to recognize her passion and...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
Casino and Gambling
US$155 - US$312 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Ameristar Casino Resort Spa St. Charles Hotel Saint Charles ,