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2017-08-07 2017-08-08
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    Holiday Inn Express Hotel St Charles

    3098 Elm Point Industrial Dr, Saint Charles, MO 63301-4337
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    2017-08-07 2017-08-08
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    US$126
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    Traveller (12)
    Room & Suite (10)
    Dining (4)
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    Overview
    • Excellent48%
    • Very good28%
    • Average13%
    • Poor5%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Hotel St Charles
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    Hotel deals
    Country Inn & Suites By Carlson, St. Charles
    938 reviews
    #1 of 21 hotels in Saint Charles
     
    Hampton Inn St. Louis/St. Charles
    585 reviews
    #3 of 21 hotels in Saint Charles
     
    Best Western Plus The Charles Hotel
    571 reviews
    #4 of 21 hotels in Saint Charles
     
    Embassy Suites by Hilton St. Louis St. Charles
    1,179 reviews
    #2 of 21 hotels in Saint Charles
     
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    Rooms
    Aug 7Aug 8
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (129)
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    1 - 5 of 128 reviews

    Reviewed 3 days ago via mobile

    I'm both a Spire Elite with HIE and a Diamond member with Hilton. I can't ever remember ever giving such a low hotel rating. I sent my family (3 rooms, 2 award and one paid) to St Louis on a mini vacation​. If it wasn't...More

    Thank jvboyle
    Response from HIEStCharles, General Manager at Holiday Inn Express Hotel St CharlesResponded yesterday

    Dear jvboyle, We apologize that we fell short of your expectations. We appreciate your loyalty with IHG Brand and hope you will continue to make it your brand of choice during your travels.

    Hotel's Favourite
    Reviewed 13 February 2017 via mobile

    No issues with reservation. Wife called ahead and room was waiting. They have the extra of Wi-fi hookup as automatic if you are priority club member. No more passwords to write. This is going nationwide, just slowly. Another great feature of this Inn is the...More

    Thank Ken W
    Response from HIEStCharles, General Manager at Holiday Inn Express Hotel St CharlesResponded 14 February 2017

    Dear Ken W, Thank you for the 5 star review. We are glad to learn you enjoyed the accommodations and service from the staff. We hope should you and your wife be traveling back to the St. Charles area that we will have the pleasure...More

    Reviewed 4 weeks ago

    I stayed at this hotel on June 10, 2017. The room was big, odor-free, clean, and quiet. Staff was very friendly and professional. It was a family in another room next to my room with small children and I did not hear them. Thanks so...More

    Thank fletchermary79
    Response from HIEStCharles, General Manager at Holiday Inn Express Hotel St CharlesResponded yesterday

    Dear fletchermary79, Thank you for the high praise. We work very hard everyday to insure all of our guests are pleased with the accommodations and can relax in your home away from home. Please come stay with us again.

    Reviewed 17 June 2017 via mobile

    Stayed here for 2 nights while in town on business. First of all kudos to the front desk staff. Checked in behind a large group and it went fairly quickly. They apologized for the wait and were very kind. Even recommended places to eat close...More

    Thank Dixiemom99
    Response from HIEStCharles, General Manager at Holiday Inn Express Hotel St CharlesResponded yesterday

    Dear Dixiemom99, We loved to learn you were pleased with your stay. We hope to have another opportunity to be of service for your again.

    Reviewed 16 June 2017

    The first room I checked into was 124, the room reeked of mildew and even had a dehumidifier in it running, second room 127 was better but still smelled musty. The room for some reason was very humid, I just got home and my clothes...More

    Thank Cindy B
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel St CharlesResponded 3 weeks ago

    Hello Cindy B, I appreciate your stay at the Holiday Inn Express St. Charles, MO. I'm sorry we fell short of providing you a comfortable stay. Your comments about the rooms are taken seriously and will be passed along to hotel management. This way, ventilation...More

    Country Inn & Suites By Carlson, St. Charles
    938 reviews
    #1 of 21 hotels in Saint Charles
     
    Hampton Inn St. Louis/St. Charles
    585 reviews
    #3 of 21 hotels in Saint Charles
     
    Best Western Plus The Charles Hotel
    571 reviews
    #4 of 21 hotels in Saint Charles
     
    Embassy Suites by Hilton St. Louis St. Charles
    1,179 reviews
    #2 of 21 hotels in Saint Charles
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Breakfast included
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Self-Serve Laundry
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    Details
    • Price range
    • US$116 - US$178 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Business Hotel in Saint Charles
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 73
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Priceline, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Holiday Inn Express Hotel St Charles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Missouri >
    • Saint Charles
    • Also Known As
    • Holiday Inn Express Hotel And Suites St Charles
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    Traveller (12)
    Room & Suite (10)
    Dining (4)
    Pool & Beach (2)
    Hotel & Grounds (16)
    Business Centre & Event Rooms (5)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    TraveladdictIllinois
    14 January 2017|
    Answer Show all 4 answers
    Response from HIEStCharles | Property representative |
    We do not accept pets but can offer a referral for boarding in the area.
    0
    Votes
    17 October 2016|
    Answer Show all 3 answers
    Response from HIEStCharles | Property representative |
    We do not have a jacuzzi in the pool area or in any of the rooms.
    0
    Votes
    Room Tips
    "Choose second floor maybe rooms won't be so musty"
    Read review
    "Stay away from evening desk manager and don't you dare ask her a question and expect a respectful civil..."
    Read review
    "Pass on this property!"
    Read review
    "Rear facing rooms face empty field."
    Read review
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