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Red Roof Inn St. Louis St. Charles

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Traveller (26)
Room & Suite (31)
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Overview
  • Excellent20%
  • Very good21%
  • Average19%
  • Poor13%
  • Terrible27%
Travellers talk about
“bob evans”(8 reviews)
“night's sleep”(4 reviews)
“sized bed”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (134)
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All reviewsbob evansnight's sleepsized bedmotelstcharlesmissouri
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31 - 35 of 133 reviews
Reviewed 17 September 2016 via mobile

I AM A LIVER/CANCER PATIENT AND WHEN I ARRIVED AT MY ROOM IT WAS UPSTAIRS, I REALIZED I HAD BROUGHT more than I could carry,the staff helped me to my room very thoughtful. the front desk has been helping me so I could stay in...More

Thank Jeannette C
Reviewed 6 September 2016 via mobile

very disappointed with this place smells bad and the blankets with holes from cigarettes and they told me the hotel it's 100% free smoking try something different and don't get this bad experience (don't bring your kids here )

1  Thank Elder G
Response from i0143, General Manager at Red Roof Inn St. Louis St. CharlesResponded 8 September 2016

Thank you for taking the time to review your recent stay. We apologize for the odor and burn holes in the blankets. We will redouble our efforts to make sure this doesn't happen.

Reviewed 6 August 2016

The room looked like it hadn't even been cleaned and even though it was supposedly smoke free, smelled strongly of cigarette smoke. There was visible debris on the floor, cigarette burns on the comforter and alarm clock (which didn't even work), and brown gunk in...More

1  Thank ematkm
Response from i0143, General Manager at Red Roof Inn St. Louis St. CharlesResponded 7 August 2016

Thank you for taking the time to review your recent stay with us. Please accept my sincere apologies for the cleanliness and smoke odor in the room. We will redouble our efforts to make every romm clean and comfortable at a great value

Reviewed 5 August 2016

The room itself was a bit disappointing. Not very big, but I can live with that. What upset me was after the first night, they did not clean the room, bed unmade, towels used were taken away but none left in their place. We were...More

1  Thank 520lra
Response from i0143, General Manager at Red Roof Inn St. Louis St. CharlesResponded 7 August 2016

Thank you for taking the time to review your recent stay with us. Please accept my apologies for the poor room service. I would love to talk to you about the poor service and the note you left. If you would send me an email...More

Reviewed 23 July 2016 via mobile

I have written about this hotel many times before only to find out that this hotel offers a deluxe room which comes with a refrigerator and microwave oven which I requested many many times before all the find out that no one ever told me...More

Thank Michael C
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Details
Price range
US$56 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$56 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (26)
Room & Suite (31)
Questions & Answers
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Margie0902
11 August 2016|
Answer
Response from Rileyjr | Reviewed this property |
I am sorry - I have no experience with a pet at this hotel. It would be best to call the hotel and ask them over the phone.
0
Votes
Luke O
17 June 2016|
AnswerShow all 2 answers
Response from Michael C | Reviewed this property |
Please call the hotel and ask for the manager John he's a very very nice man very understanding and he will work with you are the hotel has a pool it up the chain that I guess has a policy but please give them a call they... More
0
Votes
ARW222
29 April 2015|
Answer
Response from John M | Property representative |
The Pictures of the Superior King rooms are identical to our rooms. We have the exact bedding package, furniture, and carpet in our rooms.
1
Vote
Room Tips
"Avoid this place. Sleeping under a bridge in the mud in the ghetto would probably be better. Look at my..."
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"Avoid the rooms where cats have been living - and also the ones with flies."
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"Go for the King premium room."
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"Go somewhere else."
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