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    Best Western Plus The Charles Hotel

    1425 S 5th St, Saint Charles, MO 63301-2435
    Hotel website
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    2017-10-01 2017-10-02
    US$119
    US$119
    US$119
    Traveller (21)
    Room & Suite (17)
    Dining (7)
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    Country Inn & Suites By Carlson, St. Charles
    980 reviews
    #1 of 21 hotels in Saint Charles
     
    Overview
    • Excellent47%
    • Very good33%
    • Average12%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “front desk” (73 reviews)
    “bass” (19 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Plus The Charles Hotel
    Special Offer: SAVE 10% in St. Charles!
    Hotel deals
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    Days Inn - ST. Louis/Westport MO
    864 reviews
    #5 of 17 hotels in Maryland Heights
     
    La Quinta Inn & Suites St. Louis Westport
    643 reviews
    #2 of 17 hotels in Maryland Heights
     
    Comfort Inn Westport
    493 reviews
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    Country Inn & Suites By Carlson, St. Charles
    980 reviews
    #1 of 21 hotels in Saint Charles
     
    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (599)
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    1 - 5 of 595 reviews

    Reviewed 1 week ago via mobile

    We stayed here for my sons wedding, the staff could not have been more accommodating! (Thank you) Everyone from cleaning to the front desk were so very nice. The rooms where very spacious and spotless, the beds were comfortable, breakfast was awesome! The hotel is...More

    Thank helensievers75
    Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 1 week ago

    Dear Valued Guest- Thank you for taking the time to share your experience with us. We're pleased to know that our staff was able to make your experience even more special. Thank you again for your visit and your review, and we look forward to...More

    Hotel's Favourite
    Reviewed 3 weeks ago

    The hotel and room were very nice and the breakfast was above average. The refrigerator in the room did not work and we noticed in the am when we took out our warm beverages. But there was a fire alarm in the am during breakfast...More

    Review collected in partnership with Best Western
    Thank nitenurse
    Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 3 weeks ago

    Dear Valued Guest - Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely,...More

    Reviewed 2 weeks ago

    A great place to stay will stay again I will stay here any time I am in the area. Located near a number of things to do. It is near St Louis and the Cardinals. Very nice and clean. I would give a top 10.More

    Review collected in partnership with Best Western
    Thank 975geraldg
    Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 2 weeks ago

    Dear Valued Guest- Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely, Greeley...More

    Reviewed 2 weeks ago

    Enjoyed my comfortable room, the pool, and the superbly friendly staff. Restaurants/businesses nearby - walking distance. The hotel is not in downtown St. Louis but there is easy access from freeway - a drive from downtown. There are nice little touches, a clean lobby, clean...More

    Review collected in partnership with Best Western
    Thank Linda N
    Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 2 weeks ago

    Dear Linda- Thank you for taking the time to share your experience with us. We're pleased to know that our staff was able to make your experience even more special. Thank you again for your visit and your review, and we look forward to welcoming...More

    Reviewed 2 weeks ago

    Check in was good. The hotel is close to attractions. The room was clean. The pool area was clean. The hotel staff were all very helpful and polite. The only problem was that one of the elevators was not working and you had to wait...More

    Review collected in partnership with Best Western
    Thank beverlyr998
    Response from Greeley R, General Manager at Best Western Plus The Charles HotelResponded 2 weeks ago

    Hi Beverly, Thank you for sharing your feedback regarding your recent stay. Please accept my sincere apology for any disappointment you experienced during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We appreciate you...More

    Days Inn - ST. Louis/Westport MO
    864 reviews
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    Country Inn & Suites By Carlson, St. Charles
    980 reviews
    #1 of 21 hotels in Saint Charles
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Restaurant
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Banquet Room
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Hot Tub
    Details
    • Price range
    • US$101 - US$173 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Saint Charles
    • #4 Family Hotel in Saint Charles
    • #5 Romantic Hotel in Saint Charles
    • #9 Business Hotel in Saint Charles
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Expedia, Hotels.com, Booking.com, Travelocity, Priceline, Hotwire, Cancelon, TripOnline SA, Cheap Tickets and getaroom.com so you can book your Best Western Plus The Charles Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Missouri >
    • Saint Charles
    • Also Known As
    • Quality Inn Saint Charles ,
    • Saint Charles Quality Inn
    Add Photo Photos
    Traveller (21)
    Room & Suite (17)
    Dining (7)
    Pool & Beach (2)
    Hotel & Grounds (22)
    Bathroom (2)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
    Nearby
    Country Inn & Suites By Carlson, St. Charles
    980 reviews
    .76 km away
     
    Days Inn - ST. Louis/Westport MO
    864 reviews
    9.55 km away
     
    La Quinta Inn & Suites St. Louis Westport
    643 reviews
    9.54 km away
     
    Comfort Inn Westport
    493 reviews
    9.12 km away
     
    Nearby Restaurants
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    Texas Roadhouse
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    Nearby Attractions
    Serendipity
    6 reviews
    .94 km away
    Lewis and Clark Boat House and Nature Center
    129 reviews
    1.09 km away
    Ameristar Casino St. Charles
    412 reviews
    .90 km away
    First Missouri State Capitol State Historic Site
    48 reviews
    1.53 km away
    Ask a question
    Questions & Answers
    Chris J
    2 February 2017|
    Answer
    Response from Greeley R | Property representative |
    Hi Chris - We are able to accommodate semi-truck parking. We look forward to your arrival. Thank You
    1
    Vote
    Linda Z
    9 January 2017|
    AnswerShow all 3 answers
    Response from Greeley R | Property representative |
    Good Afternoon, I would recommend reaching out to our reservations department by calling 1-855-811-1451 or our direct property number which is 636-946-6936. We would be glad to assist you with checking availability for... More
    0
    Votes
    Randall H
    22 August 2016|
    AnswerShow all 6 answers
    Response from Greeley R | Property representative |
    Hi Randall - Sorry for the delay. Storing your bikes would be no problem at all. If for some reason you have an issue taking them up the elevators we can possibly come up with an alternate solution. Thank You - Greeley... More
    1
    Vote
    Room Tips
    "Ask if they've had the elevators repaired."
    Read review
    "away from ice machines"
    Read review
    "The eighth floor suites are wonderful"
    Read review
    "Away from highway is quieter."
    Read review
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