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BEST WESTERN PLUS The Charles Hotel

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BEST WESTERN PLUS The Charles Hotel
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528 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS The Charles Hotel
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Showing 524: English reviews
St Charles, United States
Reviewed 3 weeks ago

Staff is extremely nice, rooms are super clean and nonsmoking is a plus. Enjoyed the pool with kids and breakfast. Walking distance to BassPro Shop, Restaurants and Riverfront shops and activities. Best place for families to stay in the area.

Review collected in partnership with Best Western
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Helpful?
Thank susanrY6000YA
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Hi Susan- Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely, Greeley Rodriguez General Manager

Indianapolis, Indiana
Reviewed 4 weeks ago

Very conveniently located right off I-70, just beyond the St. Louis congestion, though the restaurants in the immediate vicinity get very crowded. Spacious room, nice-looking hotel. Breakfast is OK, with the usual waffle maker, eggs & sausage, bagels, etc. I had an issue with my room not being clean, but the manager resolved that issue with me to my satisfaction....

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Helpful?
Thank Q9101EBdianeg
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Dear Valued Guest, Thank you for providing feedback about your recent experience at the Best Western Plus-The Charles Hotel. I am glad you found our staff to be friendly and hospitable. Our most important goal is to make our guests feel welcomed and comfortable. We hope you stay with us again soon! Yours in Hospitality, Greeley J. Rodriguez General Manager

Howland, Texas, United States
Reviewed 8 March 2017

Nice older hotel in a good location. Needs updating but nothing serious wrong. Good facilities and nice staff. Found on Priceline a couple of hours before we stayed. Priceline had it rated at 3 stars and a review score of 7 which is about right.

Review collected in partnership with Best Western
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Helpful?
Thank Amber B
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Hi Amber, Thank you for your review about our property. Your feedback is important to us. I am glad you enjoyed your recent stay. We appreciate your comments about our accommodations. Please keep us in mind for your next getaway when visiting St. Charles, Mo. Sincerely, Greeley Rodriguez General Manager

Poplar Bluff, Missouri
Reviewed 8 March 2017

This is not a posh gleaming hotel but it is well kept, clean and very friendly. We had no problems with our stay, the only nitpick mentioned here before is the curtains block the AC unit and we had to weigh them down. The breakfast was excellent, my wife had two waffles with strawberries and blueberries and I loved their...

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Helpful?
Thank Dennis5171
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Dear Dennis, Thank you for providing feedback about your recent experience at the Best Western Plus-The Charles Hotel. I am glad you found our staff to be friendly and hospitable. Our most important goal is to make our guests feel welcomed and comfortable. We hope you stay with us again soon! Yours in Hospitality, Greeley J. Rodriguez General Manager

Winnipeg, Canada
Reviewed 7 March 2017

Great hotel, great beds, good reception. Breakfast had great variety of fruits, especially strawberries, blueberries etc to add to our oatmeal. Would prefer hot oatmeal instead of packets. Friendly breakfast lady. Use hotelcoupons.com online or in rest areas to get better price for walk up rate of around $70.

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Helpful?
Thank rocky1895
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Hi Rocky, Thank you for your review about our property. Your feedback is important to us. I am glad you enjoyed your recent stay. We appreciate your comments about our accommodations. Please keep us in mind for your next getaway when visiting St. Charles, Mo. Sincerely, Greeley Rodriguez General Manager

Saint Louis, Missouri
Reviewed 7 March 2017

Our stay with friends to enjoy historic Main Street was enhanced by our great experience at this hotel. The suites are large and well furnished. They have a second bathroom. Queen or kingsize beds are available. The friendly service was excellent. And the breakfast was superb. I'm coming back.

Review collected in partnership with Best Western
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Helpful?
Thank garywY2163VZ
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Dear Gary, Thank you for providing feedback about your recent experience at the Best Western Plus-The Charles Hotel. I am glad you found our staff to be friendly and hospitable. Our most important goal is to make our guests feel welcomed and comfortable. We hope you stay with us again soon! Yours in Hospitality, Greeley J. Rodriguez General Manager

Tallahassee, Florida
Reviewed 27 February 2017

Our stay at best Western was very nice. The front and manager James Anderson noted that we haven't had an issue with our refrigerator and immediately replaced it. In the morning the breakfast was nice appealing and tasty.

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Helpful?
Thank Donna K
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Hi Donna- Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely, Greeley Rodriguez General Manager

Columbia, Missouri
Reviewed 25 February 2017

Great value very close to the airport and interstate. South part is across the street from the hotel several restaurants are within a mile of the hotel as well. Breakfast are good fruit and bagel waffles hash brown patties.

Review collected in partnership with Best Western
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Helpful?
Thank Donald D
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Hi Donald, Thank you for your review about our property. Your feedback is important to us. I am glad you enjoyed your recent stay. We appreciate your comments about our accommodations. Please keep us in mind for your next getaway when visiting St. Charles, Mo. Sincerely, Greeley Rodriguez General Manager

Reviewed 24 February 2017

My daughter and I had my two small grandchildren (ages 2 and 4) for a 2 day stay. The queen suite offered 2 bathrooms and LOTS of space for the little ones to play, and a separate room for them to turn in early. The pool was warm, and they loved it.

Review collected in partnership with Best Western
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Helpful?
Thank Z4712CXpatriciah
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Hello Valued Guest- Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely, Greeley Rodriguez General Manager

Thompsonville, United States
Reviewed 20 February 2017 via mobile

We enjoyed our stay here. It is close to Bass pro shops and Gordmans, two of our favorite places to shop. You can walk to Texas Roadhouse or the adjoining Denny's. It is a short drive to St. Charles historic district. They have nice, comfy rooms, too. We did not try the free breakfast. We would stay there again.

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Helpful?
Thank Roxanne P
Greeley R, General Manager at BEST WESTERN PLUS The Charles Hotel, responded to this review

Hello Roxanne- Thank you for taking the time to share your experience with us. We're very happy to hear that you enjoyed your stay. Thank you again for your visit and your review, and we look forward to welcoming you back again. Sincerely, Greeley Rodriguez General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
A St. Charles, Missouri hotel, the BEST WESTERN PLUS The Charles Hotel is situated just five blocks from the historic district and is within walking distance of the First Missouri State Capitol State Historic Site and the Foundry Art Centre. This St. Charles hotel is minutes from Ameristar Casino Resort Spa St. Charles, Katy Trail State Park and the Verizon Wireless Amphitheater St. Louis. The Lambert-St Louis International Airport is only eight miles away. The hotel is also less than one mile away from the Saint Charles Convention Center. ... more   less 

Additional Information about BEST WESTERN PLUS The Charles Hotel

Address: 1425 S 5th St, Saint Charles, MO 63301-2435 (Formerly Quality Inn & Suites)
Region: United States > Missouri > Saint Charles
Price Range: $131 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS The Charles Hotel 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Quality Inn Saint Charles
Saint Charles Quality Inn
Hotel Style:
#1 Green Hotel in Saint Charles
#4 Family Hotel in Saint Charles
#5 Romantic Hotel in Saint Charles
#8 Business Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS The Charles Hotel staff and other travellers.
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2 months ago

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Questions? Get answers from BEST WESTERN PLUS The Charles Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from highway is quieter.”
I2197LSamandac, 24 Dec 2016 | Read review
“8th floor is where all suites are located. Quiet floor.”
fire_dad4, 20 Dec 2016 | Read review
“I see they had a electric car charging station. Pool looked nice.”
JulieE958, 12 Dec 2016 | Read review
“Call directly for specials, reduced room rate, use of AAA/AARP, etc.”
CocoHawk, 28 Nov 2016 | Read review
“Our room was quiet despite being near the highway.”
Karen-Don, 25 Oct 2016 | Read review
5 of 5