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    Embassy Suites by Hilton St. Louis St. Charles

    2 Convention Center Plaza, Saint Charles, MO 63303
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (82)
    Room & Suite (38)
    Dining (3)
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    Overview

    • Excellent63%
    • Very good21%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton St. Louis St. Charles
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 1 week ago

    I stay here frequently for business so have experienced the good, the bad and the ugly. Fortunately, the good definitely outweighs the bad. I want to point out the front desk employees specifically this time as they do an absolutely amazing job. Brandon, Tyneisha and...More

    Helpful?
    Response from Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles

    Thank you for your kind review ! We truly appreciate your kind words about our staff. Its definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Maria, Tyneisha & Brandon know that they made...More

    Reviewed 1 week ago

    The room had Air conditioner with noise and operational problems. In general the hotel has good facilities. The front desk attended are very professional, friendly and have customer service focus. CAP

    Review collected in partnership with Embassy Suites Hotels
    Helpful?
    Reviewed 1 week ago

    Stayed here with another family for a dance convention taking place at the convention center. Location is so convenient! We had a corner room and it was huge! Enjoyed the extra space when staying with another family. Loved that we had a separate "living room"...More

    Helpful?
    Response from Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles

    Thank you for your kind review ! We truly appreciate your kind words about our staff. Its definitely a boost for us every time we hear positive reviews such as this.We hope to welcome you back to the hotel Soon. Thank you for your business.

    Reviewed 2 weeks ago

    Let's start by saying I'm a long-time Hilton HHonors frequent traveler, and have tried all brands. Embassy Suites remains my least favorite, as the low quality breakfast and booz fed to the masses is not attractive in the least, and I avoided this brand like...More

    Helpful?
    Response from Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles

    Thank you for the feedback regarding your stay. I sincerely apologize for the issues you commented on. Thank you for recognizing the helpfulness of the staff . We will definitely take your comments into our consideration. We hope you give us another opportunity to serve...More

    Reviewed 2 weeks ago

    We found the staff very friendly and helpful. The shuttle to the shopping area was great. The mini tour was also great. We used the shuttle to get us back and forth to restaurants. The rooms were spacious and clean and well equipped. I didn't...More

    Helpful?
    Response from Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles

    We are pleased to see that you enjoyed your experience at the Embassy Suites St. Louis-St. Charles. We look forward to servicing you in the future. Thank you for your business.

    Country Inn & Suites By Carlson, St. Charles
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    Hampton Inn St. Louis/St. Charles
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Spa
    Details
    • Price range
    • US$158 - US$287 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Saint Charles
    • #3 Romantic Hotel in Saint Charles
    • #3 Family Hotel in Saint Charles
    Photos
    Traveller (82)
    Room & Suite (38)
    Dining (3)
    Pool & Beach (2)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Lisa H
    I have a bad back, would the pull out couch be comfortable, I believe it is described as a queen (we are in the King suite with pull out bed). Is the mattress thin or a comfortable thickness to pad the springs.
    31 March 2017|
    Answer Show all 3 answers
    Response from Tim L | Property representative |
    With a bad back, I would believe that the pull out sofa bed will not be very comfortable for you. While it is good for a pull out sofa, the mattress does not offer the same support as the box spring and mattress that the... More
    0
    Votes
    Paul D
    What brand of coffee maker do you have in the room?
    19 March 2017|
    Answer
    Response from Tim L | Property representative |
    On our Premium floor we have Keurig coffee pots. On our standard floors we have cuisinart. This coffee pot uses small packets of coffee that come in a filtered pouch.
    0
    Votes
    egcmommy
    We have stayed here several times for Talent On Parade Dance Competitions and have had wonderful experiences. I am trying to book early this year and was wondering in you could tell me the difference between your regular and premium suites? The description doesn't give much of a description in difference and we have always booked late and gotten a regular suite. Thank you!
    18 September 2016|
    Answer Show all 4 answers
    Response from Ron1928 | Property representative |
    The premium rooms are generally larger in size and or a corner suite of which are very spacious.
    0
    Votes
    Room Tips
    "Corner rooms have even more space and are a bit more on the quiet side."
    Read review
    "The corner rooms are like mini apartments."
    Read review
    "We were right off the elevator and noise was never a problem during our stay. Ice machine was right across..."
    Read review
    "Embassy Suites is a great place to stay!"
    Read review