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Embassy Suites by Hilton St. Louis St. Charles

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Embassy Suites by Hilton St. Louis St. Charles
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1,075 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton St. Louis St. Charles
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Showing 1,075: English reviews
Doylestown, Pennsylvania
Reviewed 24 June 2016

Been here several times. Great rooms, great breakfast, great value. I always recommend this Embassy Suites. It's a pleasure to stay here. Breakfast could not be better, and then there is the free cocktail reception.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank C5130PCalans
Ron1928, Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you for not only recognizing us however also recommending us to friends and family. We take pride in meeting our guests needs and its a pleasure to hear our accomplishments. We look forward to servicing you in the future.

Jefferson City, United States
Reviewed 23 June 2016

I've stayed at this hotel many times and always have an excellent experience. The morning breakfast is a phenomenal way to start the day and the manager's evening receptions (happy hour) is a great way to wind down at the end of a day. The connected convention center is a huge bonus. Not much walking to do.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Sarah M
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Our staff is very pleased to see your comments regarding your stay. We appreciate your loyalty.

Memphis, Tennessee
Reviewed 22 June 2016

Everyone was amazing! From checking in to check out my family truly were greeted and welcome with open arms. Sean at breakfast was wonderful, everyone that I came in contact with had smiled and were helpful in any way that they could be and it was refreshing. This was a wonderful get away from my family and after the construction...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kristal F
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Our staff enjoyed reading your comments regarding your stay at our property. We appreciate your time and your business. We look forward to serving you again soon.

Quakertown, Pennsylvania
Reviewed 22 June 2016

so back in February i was in town for a vape expo, this had to be one of thee best hotels i have stayed at while traveling. complementary beer and snacks down stairs the beds were comfortable when we come back again i will make it a point to stay at this hotel again

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Helpful?
Thank beachtower13
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

We are excited to read that we have made you a fan our our hotel. We appreciate your business from February and look forward to serving you again.

Lee's Summit, Missouri
Reviewed 21 June 2016

I have stayed here multiple times. I don't think it is up to normal embassy suite standards but it is conveniently located to access everything in the metro area. The made to order kitchen is tiny so expect long waits for omlets and pancakes. Evening reception snacks consisted of goldfish and Chex mix. Other embassy's will serve a dip and...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank rcook2998
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

I am so sorry to read that you feel we are only providing you an average experience. Our evening reception food items normally consists of a variety of snack mixes and popcorn as well as dips, chips, and vegetables. I will address this issue with our food and beverage team to ensure we are always providing our standard options. We...

Tampa, Florida
Reviewed 19 June 2016

My family of five stayed recently for just one night as we drove through town. The room, with its really high ceilings gave you such a roomy feeling. We were had two beds in a bedroom separated by a door and my son had the pull-out sofa. The bathroom was quite spacious. Directly across the street were good places to...

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Helpful?
Thank TravellingMom M
Ron1928, Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you for staying with us, it was a pleasure making your stay so enjoyably. Please come see us again soon.

Mill Creek,, United States
Reviewed 17 June 2016

This is a beautiful, well-maintained hotel with a great breakfast. However, upon check-in at 2 AM our first room reeked of cigarette smoke. We were moved to a different room. Once again, smokers had been in the room which had been 'treated' with a powerful scent/chemical to 'remove' odor. When you are a non-smoker, the 'treatment' does not work. Everything...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Glenda T
Ron1928, Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

I am so very sorry for the inconvenience you encountered and the smell of smoke in the rooms. We only have a few smoking rooms in the hotel. For the past few years we have been working hard to remove them however have had a few road blocks. We are renovating in 2017 and during that transition are hoping to...

Watseka, United States
Reviewed 17 June 2016

My wife and I were wanting to get away to the St. Charles MO area for a weekend. The accommodations were very good and the staff was very courteous and respectful. Major construction around the hotel which made it challenging to navigate but they provided great assistance with maneuvering around the area of St. Charles. Breakfast was fresh and hot....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Robert B
Ron1928, Owner at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you so much for noticing the efforts of our team and enjoying your stay. Yes, the highway is making it challenging however we as you stated are doing our best to cope.Come visit us again soon.

Pearl River, Louisiana
Reviewed 16 June 2016

We had our family reunion at your fine hotel. I really believe this was one of our best reunions and we've had over 50+ reunions. We had about 58 family members in attendance. Everything went smoothly. Thanks to you and your staff.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank MistyPups
Ron1928, Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

We appreciate your compliments and look forward to serving you again in the future!!

St. Charles, United States
Reviewed 16 June 2016

Wonderful hotel with great service and clean rooms. Cook to order breakfast is included and the best hotel breakfast I have found. Construction in the area can be frustrating, but worth the extra effort to get to the hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Wade S
Ron1928, Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

I am glad to hear you enjoyed your stay. Our team is kept informed of statements like yours and the compliments are uplifting. Come visit us in the future.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites St. Charles Hotel is located in St. Charles, Missouri, just 20 miles from downtown St. Louis. Lambert International Airport is just ten minutes away. The hotel is connected to the expansive St. Charles Convention Center, offering large and flexible event space. ... more   less 

Additional Information about Embassy Suites by Hilton St. Louis St. Charles

Address: 2 Convention Center Plaza, Saint Charles, MO 63303
Region: United States > Missouri > Saint Charles
Price Range: $228 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton St. Louis St. Charles 3.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Embassy Suites St Charles
Embassy Suites Saint Charles
Saint Charles Embassy Suites
Hotel Style:
#2 Business Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
#3 Family Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton St. Louis St. Charles staff and other travellers.
11 questions
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Questions? Get answers from Embassy Suites by Hilton St. Louis St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Embassy Suites is a great place to stay!”
 of 5 bubbles DisneyBrian, 22 Mar 2017 | Read review
“Fantastic staff!”
 of 5 bubbles Sparkles557, 23 Feb 2017 | Read review
“higher floors have less noise”
 of 5 bubbles LarryJ64, 16 Jan 2017 | Read review
“Get a corner suite if traveling with teens. The extra space was worth it.”
 of 5 bubbles ohchad, 28 Nov 2016 | Read review
“Corner suites are huge and great if you have a group.”
 of 5 bubbles FederalExpress, 14 Oct 2016 | Read review
5 of 5