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Greenstay Hotel & Suites

Booking.comUS$72*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Greenstay Hotel & Suites
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123 Reviews from our TripAdvisor Community

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There are newer reviews for Greenstay Hotel & Suites
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Showing 121: English reviews
Reviewed 26 July 2016 via mobile

We got a room on 7/25/16 @10:43pm. When arriving in the room #226, first thing I did was look at the two beds. And there were bed bug!! I took pictures and video and my husband went straight back to the office and demanded our money back . We where not offered an apology or even a hint of remorse...

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Helpful?
4Thank Robin W
Management response:

We are very sorry for your experience. We are making changes to insure this isn't a problem in the future. We hope that you would allow us another chance to show you our improvements.

Tulsa, Oklahoma
Reviewed 6 July 2016 via mobile

Upon check in we were given an outside room. As we entered the room we noticed a few flys but as we began to settle in the flys multiplied, there must have been 20 flys in the room. There was no way we could stay in the room we were given so I went to the lobby to request a...

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Helpful?
3Thank Jmb2020
Management response:

We apologize for your stay! We have been making lots of changes here to insure guests have the great stay that they deserve! I hope that in the future you will give us the opportunity to prove that to you.

Reviewed 30 June 2016 via mobile

Both rooms had bed bugs.. they offered another room. Had no place else to go.. after looking at several rooms and tearing them apart.... stayed. Manager finally came in around noon with some dollar General foggers which didn't cover bed bugs... never will stay there again. Stay away from this rat hole...

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Helpful?
3Thank Jhayes1968
Management response:

We are so sorry for the issues that you had to endure. We are making lots of changes to insure that our guest have a clean comfortable stay. We are under new management and hope that in the future you will give us another chance.

Reviewed 27 June 2016

We have stayed here before....but never again. The house keeping staff is a model of incompetence....smoking and texting while "working" (not!), then failing to tend rooms by occasionally removing towels, but not replacing them! Left doors of unoccupied rooms wide open and unattended all day...with the AC blasting...and YES ...BIRDS WERE FLYING IN THE ROOMS TO HELP THEMSELVES TO GOODIES...

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1Thank Bill S
Reviewed 7 June 2016 via mobile

So my father and I had gotten here after a 9 1/2 hour drive and all we needed was a place to shower and then sleep for the night so we could continue our trip in the morning. we got here and got to our room and outside the door I immediately get hit by the smell of weed, not...

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2Thank kwaschka
Reviewed 29 May 2016 via mobile

I wouldn't stay here again. The lady at the front desk wasn't nice at all. The outside part of our room smelled like throw up. Our room was so dusty, it seemed like it had been empty for a while let alone cleaned at all. I was scared to take off my shoes in the room because the carpet looked...

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Thank Megan M
Reviewed 28 May 2016 via mobile

Our hotel rooms were so gross. The sheets were dirty with cheese stains and I found a booger on one of the blankets. We asked them to clean our rooms and they just remade the beds with the dirty sheets. The whole stay felt so dirty and we will never come back

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Thank Bailey R
California
Reviewed 27 May 2016 via mobile

Other reviews really talked up the hotel which set my expectations. Our first room smelled musty and the air conditioning didn't work. We were accommodated onto another room. Rooms were ok. Nothing special. Small pillows and mattress was lumpy. Noisy outside that you easily heard through windows over fan running. I would look for another place near by or keep...

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1Thank redzins
Grand Rapids
Reviewed 18 May 2016 via mobile

Wow. This is surely a great place. We recommend it absolutely!!! If you get there early enough they have wine tasting. A nice breakfast. The room was just beautiful. Dark furniture. Lots of room. Very clean. Really, A++. We found it on Trip Advisor and the ratings were spot on.

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Thank Michael B
Saint Louis, Missouri
Reviewed 18 May 2016

We stayed overnight for a wedding and overall the hotel was nice - no major issues - clean. The staff; however, is a different story. We only encountered one woman at the front desk and on check in and check out she was snarky and unwelcoming. Did not leave me with a feeling that I wanted to stay here again....

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Helpful?
1Thank Jeannette C

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
We offer clean comfortable rooms and a full free breakfast. There is wine tasting available nightly, as well as wine available for purchase by the glass or the bottle. We offer an indoor heated pool you can swim in year round! ... more   less 

Additional Information about Greenstay Hotel & Suites

Address: 110 N Outer Rd, Saint James, MO 65559-1083 (Formerly Days Inn & Suites)
Region: United States > Missouri > Saint James
Price Range: $91 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Greenstay Hotel & Suites 2*
Number of rooms: 60
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Also Known As:
Days Inn And Suites
Days Hotel Saint James
Econo Lodge Saint James
Saint James Econo Lodge
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Questions & Answers

Here's what travellers have asked, with answers from Greenstay Hotel & Suites staff and other travellers.
1 question
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Questions? Get answers from Greenstay Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find one as far from the center parking lot....wifi was good, though.”
bonds77, 14 Apr 2017 | Read review
“Replace carpet and furniture. Put trash cans outside building. Dont6 allow employees to bring pit bulls to work. ”
839jimmies, 22 Feb 2017 | Read review
“pick a room with no neighbors.”
LarAndGin, 17 Feb 2017 | Read review
“I stayed upstairs and heard vehicle traffic all night long.”
MikeS571, 5 Oct 2016 | Read review
“For quiet, try to get a room away from the truck parking lot !!!”
  • Life behind the mirror .
  • Ant Bully in my room.
fsorensen, 7 Apr 2016 | Read review
5 of 5
Booking.com
US$72* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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