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Staff is nice but my “deluxe” room was the smallest on our floor(see photo), the shower had hairs and moldy tiles (see photo) the whole place smells weird like sweat and cheese and deodorant... I can’t figure out if they used one bucket of water...More
Yes, I gave 5 stars and yes, I did have one bad experience but would not let it bring down the entire hotel rating. On arrival we were met by Morgan, a valet, who was not happy to be there. She didn't say "hello" or...More
3 Thank copelamaSaudiArabia
Response from Christine C, General Manager at Magnolia Hotel St. LouisResponded 15 August 2017
On behalf of the entire valet parking department, please accept my apologies for the lack of hospitality; I assure you this has been discussed and will not be repeated in the future. Thank you for such a detailed review offering compliments to the rest of...More
I had business for a few days and decided to stay somewhere new. I booked the historical Magnolia hotel in downtown St. Louis. I arrived around 6:30 PM and made my first circle of the block to realize there want any parking attached to the...More
Thank Zulu B
Response from Christine C, General Manager at Magnolia Hotel St. LouisResponded 2 weeks ago
Thank you for taking the time to provide detailed feedback regarding your stay. I'm glad you found the accommodations charming and clean. Please allow me to sincerely apologize for the slow valet service and HVAC noise you experienced. I assure you we are...More
SPG Tribute hotels are top notch and the Magnolia is a great example. This is a historic 18 floor property with perfect location across from the convention center, not to far from ScottTrade Center or the Ball Park.
It has big updated rooms with lots...More
Stayed here during our route 66 honeymoon road trip! The staff were so friendly and attentive! The hotel it's self was amazing!! We told the hotel we were there for our honeymoon and they upgraded us to a suite and provided the most delicious trail...More