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The Chase Park Plaza

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1,057 Reviews from our TripAdvisor Community

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There are newer reviews for The Chase Park Plaza
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Showing 1,041: English reviews
Reviewed 2 weeks ago via mobile

Beautiful old hotel near the park and museums. Nice rooms. Service is what was lacking. Was there for a conference and there was no concierge on the first day of the conference, a week day. The hotel desk clerk suggested web sites I could check for attractions or transportation. Also no room service while there.

Thank Yvonne P
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

While we were happy to hear our historic property and guest rooms were pleasing to you, we regret if you felt our service wasn't up to par. Providing exceptional service is always a priority for us, and we apologize if your visit was not reflective of this. Thank you for bringing this to our attention as we continuously strive to...

Reviewed 3 weeks ago

Superb value and staff friendly and helpful. Great location to Art Museum and Forest Park area. Club Level worth the minimal cost, great lounge, amenities and staff. Friendliest overall staff I've encountered in a hotel.

Thank sarafM964IK
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

We are pleased to offer great value and excellent service to our guests when visiting St. Louis, and we appreciate your compliments to our team. We know they will be thrilled to learn they made a positive impression on you. Thank you, we hope to see you again soon at the Chase Park Plaza!

Baltimore, Maryland
Reviewed 14 March 2017 via mobile

I love this hotel. It's situated in a walkable neighborhood across from Forest Park, ideal for walking, jogging and peaceful reflection. I grab food at local gourmet grocer, Staub's, and I'm in for the evening. The staff from bellmen to front desk staff are helpful and solicitous. Business travel as it's meant to be, did I mention FREE WIFI and...

Thank ShoreUR
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

It made us happy to read that you are such a fan of our historic hotel! Thank you so much for sharing all the highlights of your stay that made you visit so enjoyable. Providing our guests with exceptional and personal service is important to us, and we are pleased that our team made such a positive impression on you....

Vancouver Island, Canada
Reviewed 12 March 2017

I love the Chase Hotel. It has a gracious tattered charm. The rooms are large, bright, the beds have good mattresses and should be comfortable. However, they seem to have difficulty finding sheets to fit the beds. There is nothing I find more annoying than having my sheets rumpled under me in the bed. In addition, the rooms are frequently...

Thank Pamela H
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

It is very rewarding to learn you had a great stay and enjoyed our location and delicious cuisine at the Tenderloin Room. We would, however, like to offer our apologies if you experienced anything other than the high level of service we strive to provide. On your next visit, we hope you will let us know of any concerns while...

Portland, Maine
Reviewed 11 March 2017 via mobile

I stayed here on business and it was absolutely wonderful. I had a suite and it was very spacious and clean. The gym was great and opened early. This hotel is located in the Central West End area of St. Louis where there are lots of restaurants and bars. It is also across from the park where there are some...

Thank Suz S
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

Thank you, Suz, for your glowing review of our property. We're thrilled we could impress you with our services and amenities. Whether for business or leisure we hope to have another opportunity to welcome you back to the Chase Park Plaza!

Reviewed 8 March 2017

This is certainly a huge hotel...the walk to my room was certainly an adventure of many minutes itself. But the room was spacious, comfortable and quiet. I loved the lobby: cinema, bars, restaurant, comfortable sofas. It has a touch of old-style to it! I just wish the roof terrace was open to enjoy the views.

Thank Hamid D
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

We're thrilled to learn you had such an enjoyable visit and we loved hearing all aspects of your stay that made your trip extra special. Thank you, we hope that you'll plan a return visit to the Chase Park Plaza, we'd love to welcome you back.

Heber City, Utah, United States
Reviewed 6 March 2017 via mobile

This a unique property. I've been to St. Louis in the past and stayed at different hotels. This is my favorite. Probably because I have one of the best rooms I've ever had. It is a one bedroom suite with an entry/walk-in area, a living room, separate bedroom. There is a theater on-site with first run movies. The food is...

Thank Scottloves2golf
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

We couldn’t be happier to learn you had a superb stay with us at the Chase Park Plaza. Thank you for sharing all the highlights of our historic property that you enjoyed. It was a pleasure to have you here as our guest, and we look forward to seeing you again the next time you visit St. Louis.

San Francisco
Reviewed 1 March 2017

This large, comfortable hotel is a 4 star level attraction. We ate frequently there for breakfast—excellent quality food and great selection with the buffet. Overpriced as most hotels are, but had many enjoyable meals. There is even a cinema attached that can be reached through the ground floor and shows first run films. The room was wonderful, especially for the...

Thank OmarKhayyam
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

It was great to welcome you to the Chase Park Plaza for your St. Louis vacation. We always want our guests to enjoy a comfortable and care-free visit, and we're delighted that this was your experience. Thank you for the feedback, we hope you'll return for another pleasant stay soon!

Salt Lake City, Utah
Reviewed 28 February 2017

I was really disappointed in my stay at the hotel. I surprised my sister with a last minute visit before her baby was born and I wanted to pamper her with luxury. The hotel is advertised as a 4 diamond and is at best a 3 diamond. The room was tattered with torn wallpaper, stained furniture, there was ketchup and...

2Thank C8718OZinfo
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

We appreciate your feedback following your recent stay and are disappointed to see that we didn’t live up to our usual high standards on this occasion. We deeply regret that we missed this opportunity to ensure a more comfortable stay for you and for that we sincerely apologize. Your feedback will be shared with our management team along with housekeeping....

Brooklyn, New York, United States
Reviewed 27 February 2017

My in-laws live in the Central West End, near the Chase Park Plaza. We always stay there when we visit. The food in Cafe Eau is quite good. The pool is amazing in the summer and you can order cocktails in the movie theater.

Thank JetBoyJonas
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

Thank you for your continued loyalty to the Chase Park Plaza. It is always a pleasure to welcome you back, and we're happy to hear that our pool is one of your favorite places to unwind while you're here. We look forward to your next visit with us!

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  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
You’ve arrived at The Chase Park Plaza hotel, a vibrant legend accommodating guests in grand style, here in the heart of St. Louis. This stately landmark is home to a celebrated history. Through a recent renovation, that storied past has been lovingly preserved and artfully revitalized, with improvements ranging from décor updates to a five-screen cinema. More than one million square feet of luxurious accommodations await you, including: Impeccable guest suites, five fabulous restaurants, expansive event and meeting facilities, five-screen cinema, outdoor heated pool, first-class spa and fitness facilities, the private residences In addition to premier amenities. The Chase Park Plaza offers you a premier location surrounded by the very best St. Louis has to offer. On your doorstep is the Central West End, one of the city’s most popular dining and entertainment areas. Just across the street you’ll find Forest Park, home to fine museums, a world-renowned zoo and one of the country’s finest public golf courses. As our guest, you’re also just moments away from the Barnes-Jewish Hospital complex, Busch Stadium, Washington University, St. Louis University, the downtown and Clayton business districts and Lambert International Airport. At The Chase Park Plaza you’ll feel truly welcome. In so many ways. ... more   less 

Additional Information about The Chase Park Plaza

Address: 212 N Kings Highway, Saint Louis, MO 63108
Region: United States > Missouri > Saint Louis
Price Range: $228 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Chase Park Plaza 4.5*
Number of rooms: 251
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Also Known As:
Chase Park Plaza Hotel Saint Louis
Park Plaza Chase
Park Plaza Saint Louis
Saint Louis Park Plaza
Hotel Style:
#3 Spa Hotel in Saint Louis
#11 Luxury Hotel in Saint Louis
#36 Business Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from The Chase Park Plaza staff and other travellers.
11 questions
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Los Angeles, California
Charleston, Illinois
Saint Louis, Missouri
4 months ago
Neosho, Missouri
4 months ago

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Questions? Get answers from The Chase Park Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wonderful club level lounge room, view and amenities. Room was one of the quietest I've ever had at a hotel.”
sarafM964IK, 1 Apr 2017 | Read review
“Rm 950 and it needs minor stuff but the view and the ambience made up for it and did not deminish our stay one iota!”
janemc02, 13 Mar 2017 | Read review
“All of the rooms are very quiet. Mostly poor views from windows.”
OmarKhayyam, 1 Mar 2017 | Read review
“ask for a remodeled one if they even have them”
C8718OZinfo, 28 Feb 2017 | Read review
“High floor, balcony room, park facing”
photog81, 5 Feb 2017 | Read review
5 of 5