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Westin St. Louis

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Traveller (412)
Room & Suite (234)
Dining (17)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room service
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
Hotel links
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Location

Full view
91Great for walkers
Grade: 91 out of 100
33Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
1,591Reviews
430Photos
29Q+A
100Room tips
Traveller rating
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Popular mentions
Honestly, there were so many mixed reviews on this hotel that I was actually nervous to stay here; however, while I only stayed one night, I will say that it was very nice. From the moment I checked in, I felt welcomed. Cassie checked me in and gave me one of the newly renovated
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We stayed in the Westin on our trip to America traveling from New York and eventually ending up in New Orleans for the Mardi Gras. We only stayed two nights the room was huge with two double beds which turned out to be very comfortable, the only problem with this room was that
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+4
Stayed for one night & used points to upgrade to a suite. Stayed in Room 403. Convenient location. Clean hotel. Room was large and clean. Room 403 had a large living room, separate dining room area with a large 6 seat dining room table. Large separate bedroom with excellent bed,
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Response from Brian S, Director of Operations at Westin St. Louis
Responded 1 week ago
Dear RDT13, Thank you very much for taking the time to give us this feedback regarding your recent stay. I sincerely apologize for failing to exceed your expectations in regards to the room you stayed in as well as our team’s guest service after you reported the issue. We work very hard with our team to ensure they all understand proper guest service techniques, and we are extremely disappointed to know that in your experience we have failed. If you are in St. Louis again, please contact us directly after making your reservation and I would be happy to ensure you have an incredible stay. Thank you again for your review. We hope that you will give us another chance so that we can provide you with the exceptional experience that you deserve.
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My girlfriend was having a birthday party at ball park village so we decided to get a room. The bathroom is what sold me on the Westin. Huge tube, separate stand up shower and double sinks. Staff was very helpful and friendly. We didn't use room service. Parking is $30 per
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Sitting in my room now. First impression when you pull up - it looks nice from the outside. Then you realize only two people work at this hotel at all times, so check in takes a long time. Then, you get into the elevator which has filthy dirty rugs, names sketched into the faux
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Response from Brian S, Director of Operations at Westin St. Louis
Responded Feb. 6, 2019
Thank you so much for staying with us during your trip to St. Louis! I appreciate you taking the time out of your day to give us this feedback to help us improve our property and our guests’ overall experience. I am pleased to share that we are in the process of a multi-million dollar renovation this year to update our hotel, so thankfully many of your concerns will be rectified. I’ve spoken with our Restaurant and Housekeeping teams to correct the items that are in our control currently and will use your feedback to help our team provide a much higher level of service in the future. This is not the typically high level of service we provide, and for that I truly apologize. If you are in St. Louis again, please contact me personally at brian.schneider@westinstlouishotel.com and I would be happy to ensure you have an amazing stay.
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12345647
Does the hotel have an outdoor pool?
I did not see an outdoor pool.
0 votes
No idea. Sorry!
0 votes
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Does the Westin have rollaway beds they can provide for families?
I don’t know the answer to this. It is a pretty nice hotel so I would guess they have this type of accommodations.
0 votes
How long does it take to walk from the the hotel to the arch?
Maybe 5 minutes.
2 votes
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Depends on the room you get I would say all the nicer suites have them.
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123456
"ask for a room on the 4th floor if traveling soon; it is newly renovated and nice"
"TIP: Don't choose a room here, choose one at any other hotel"
"ask for a room facing the ball park!"
"Some rooms offer great views of Busch Stadium."
"Third base is a great view, but close to the train tracks which can be noisy on lower levels"
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12345620
PRICE RANGE
US$114 - US$426 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin st. louis hotel saint louiswestin saint louissaint louis westinwestin hotel st louis
LOCATION
United StatesMissouriSaint LouisDowntown
NUMBER OF ROOMS
255
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