We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

St. Louis City Center Hotel

Show Prices
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
St. Louis City Center Hotel
St. Louis City Center Hotel
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

971 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for St. Louis City Center Hotel
See the most recent reviews
Showing 961: English reviews
old hickory tennessee
Reviewed 7 October 2013

First, let me say, the staff was wonderful. professional, courteous and helpful. Now, to the bad part. the hotel was tired, worn, stuffy, stinky and furniture was dirty. the sofa in our room was nasty and the carpet had spots all over it, the sofa bed was a joke. you could rub your hand across it and feel the springs.the...

 Report
Helpful?
Thank carolcole
Sheraton_STL, Manager at St. Louis City Center Hotel, responded to this review

carolcole, Thank you for such an honest review! We are so glad you took the time to share both the good and the bad feedback with us. We are truly lucky to have such a wonderful team here at the Sheraton St. Louis City Center. It is true that our property is older and has not had an opportunity for...

Illinois
Reviewed 29 September 2013

Stayed here while going to Blues Hockey game, It is very nice staying here when going to an event at Scottrade center, it is just across the street. Our check in was very pleasant as the lady at the front desk was very nice and very helpful.The place has not changed any since the very first time we stayed here...

 Report
Helpful?
1Thank bluesfanillinois
Sheraton_STL, Manager at St. Louis City Center Hotel, responded to this review

bluesfanillinois, We are glad to know you continue to join us when you are in the area. Thank you for review of both the good and the bad. Our engineering team will certainly address the items you mentioned in the bathroom. We hope to see you again very soon. We appreciate the time you took to review the property.

Reviewed 28 September 2013

I've stayed in many Sheratons before and this hotel should not even be able to use that name. When we first entered our room it had a very strong weird odor. The walls had scuff marks everywhere. Couch stained and ripped. Wifi costs and we could barely get signal from our verizon phones. The dresser drawer was broken. The TV...

 Report
Helpful?
Thank 1travelnurse86
Sheraton_STL, Manager at St. Louis City Center Hotel, responded to this review

1travelnurse86, Thank you for your honesty. We are so sorry to hear about your experience and assure you that is not a normal occurrence. Our housekeeping team will ensure that the rooms are thoroughly inspected before we check a guest in. We apologize if the atrium view caught you off guard. The size of the overall building structure does require...

Sebastian, Florida
Reviewed 28 September 2013

I thoroughly enjoyed my stay at this hotel. It had a very comfortable, luxurous bed with very soft crispy clean white sheets. The service was superior to other hotels and the staff was very attentive to every need. The front desk person was very knowledgeable and helpful. I would highly recommend this establishment.

 Report
Helpful?
Thank Sparky502
Sheraton_STL, Manager at St. Louis City Center Hotel, responded to this review

Sparky502, Thank you for such a positive review of your hotel experience. We strive to provide the best guest experience we can and its nice to know that you enjoyed your stay with us. We hope to visit with you in the very near future.

Atlanta, Georgia
Reviewed 26 September 2013

Nice hotel in the middle of the city. Perfect for being in town and close to tourist attractions. My family and I had to come in town last minute for a funeral, and the manager, Amanda, was the BIGGEST help. Not only did she get us situated in a wonderful room, but she recommended places to eat & things to...

 Report
Helpful?
Thank alenz315
Sheraton_STL, Owner at St. Louis City Center Hotel, responded to this review

alenz315, Thank you for taking the time to share your experience. We are so sorry to hear that you came to join us under those circumstances, but we are so happy to know you enjoyed your experience. We assure you that we have shared your comments with Amanda and the rest of the team. We hope that we will have...

Paducah, KY
Reviewed 23 September 2013

Stayed here for one night using SPG points. We were in town to attend a Cardinal's game and moved to the Westin the next night. The hotel is conveniently located off the interstate. We did not hear any noise. Parking at the hotel was very convenient as the same elevator took you to your room and we were always able...

 Report
Helpful?
Thank jdvmd
Sheraton_STL, Owner at St. Louis City Center Hotel, responded to this review

jdvmd, Thank you for your honest review of the property. We apologize you were checked in to a room that smelled of smoke. That is certainly not the experience we like to provide for our guests. It is true that we are a slightly older property in need of a renovation, but we try to make up for it with...

Des Moines, Iowa
Reviewed 13 September 2013

This hotel is nice enough to be geared toward business travelers or the adult crowd but when we stayed there with our 4 small grandchildren we were treated as well as any of the business people in suits. The 2 rooms were well furnished, clean, spacious. The vanity area was outside of the bath area which I so prefer in...

 Report
Helpful?
1Thank CRT_TRAVELS
Sheraton_STL, Manager at St. Louis City Center Hotel, responded to this review

CRT_TRAVELS, Thank you for sharing your positive experience at the Sheraton St. Louis City Center. It is important to us that you and your family enjoy your stay. We look forward to visiting with you again the next time you are in the downtown St. Louis area.

Kansas
Reviewed 8 September 2013

I had read reviews before our stay, so was a little hesitant. But, we were very pleased and think this is a great hotel. The staff and service were fabulous, and our room was on the eighth floor - which was great. We did not experience any problems at all with cleanliness. It is worth paying more for the club...

 Report
Helpful?
Thank KanDo6057
Sheraton_STL, Manager at St. Louis City Center Hotel, responded to this review

KanDo6057, We are thrilled to hear that Mark took great care of you and that you enjoyed your visit. The Sheraton Social our is a great program and we are glad to know you enjoyed it. The next time you are in the area we hope to visit with you again soon. We assure you that you'll receive a similarly...

Midwest
Reviewed 8 September 2013

Our Labor Day stay was more comfortable because our room was more spacious than expected. We had booked blind through a discounting website, so we did not know where we'd end up. Despite the discount, this Sheraton acknowledged my frequent guest status by putting us on a members' floor. I mention this because I can't be sure my comments apply...

 Report
Helpful?
Thank Midwest-JJ
Sheraton_STL, Manager at St. Louis City Center Hotel, responded to this review

Midwest-JJ, We are glad to know you enjoyed your accommodations while staying with us and we can't wait until you visit with us again.

Dexter, Missouri
Reviewed 7 September 2013

Very nice hotel. In town for Cardinal Game. Free shuttle to stadium. Staff very friendly. Excellent time in lounge after game! Only negative is cleanliness. Halls need vacuuming badly. Bathroom floor not clean. Will stay again.

 Report
Helpful?
Thank 60BeachBum
Sheraton_STL, Manager at St. Louis City Center Hotel, responded to this review

60BeachBum, Thank you for sharing with us. We are glad to know you enjoyed your visit when you came to enjoy a Cardinals game. We will ensure we give the hallways and bathrooms more attention. We appreciate the time you took to reach out with this information. We can't wait to be your host again soon.

469 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (263)
Viewed
Room/Suite (108)
Viewed
Bathroom (10)
Viewed
View from Room (11)
Viewed
Hotel & Grounds (23)
Viewed
Pool/Beach Area (2)
Viewed
Dining (2)
Viewed
Other (107)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (189)
Viewed
Amenities (23)
Viewed
Pool (12)
Viewed
Dining (16)
Viewed
The Hotel (22)
Viewed
Traditional Queen Room (36)
Viewed
Traditional Room (33)
Viewed
Two Bedroom Suite (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (1)
Viewed
Pool/Beach Area (2)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (2)
Viewed
Bathroom (2)
Viewed
Room/Suite (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Saint Louis hotels
Downtown
Drury Inn St. Louis at Union Station
Downtown
Westin St. Louis
Westin St. Louis
#19 of 121 in Saint Louis
1,418 reviews
Downtown
Crowne Plaza Hotel St. Louis Downtown
Show Prices
Show Prices
Show Prices
Downtown
Hampton Inn - St. Louis Downtown at the Gateway Arch
The Hotel Majestic St. Louis
#58 of 121 in Saint Louis
779 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
St. Louis City Center Hotel is a beautifully appointed hotel in the heart of downtown. ... more   less 

Additional Information about St. Louis City Center Hotel

Address: 400 S 14th St, Saint Louis, MO 63103-2708 (Formerly Sheraton City Center)
Region: United States > Missouri > Saint Louis > Downtown
Price Range: $146 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — St. Louis City Center Hotel 3.5*
Number of rooms: 288
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your St. Louis City Center Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton City Center St. Louis Hotel Saint Louis
Sheraton Hotel Saint Louis
Sheraton Saint Louis
Saint Louis Sheraton
Hotel Style:
#7 Green Hotel in Saint Louis
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from St. Louis City Center Hotel staff and other travellers.
14 questions
Ask a question

See all questions (14)

Questions? Get answers from St. Louis City Center Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an outside room if you want any kind of view.”
Tommy9097, 17 Apr 2017 | Read review
“Just don't book here!”
Guerrabug45, 11 Apr 2017 | Read review
“there are no good rooms”
Traveler2011973, 28 Mar 2017 | Read review
“very accessible to the uptown area and center city attractions”
sapphire46687, 10 Mar 2017 | Read review
“5th floor king single was a nice room”
T9605JWmarkw, 12 Feb 2017 | Read review
5 of 5