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Marriott St. Louis Grand

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277 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Saint Louis, Missouri
Level Contributor
82 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed yesterday NEW

The staff was very friendly and helpful (including parking garage attendants). The location is ideal if attending an event downtown or even a show off Grand, which we did. Close to all the happening on Washington Avenue or convention center. Although we didn't partake, the bar in the lobby was a happening place. The room TV allows you to login... More 

Helpful?
Thank jlc72
Virginia
Level Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed yesterday NEW

Stayed 2 days. Staff was friendly, food at meeting rooms was great. Bar staff were friendly and quick. Gift shop staff were helpful and friendly. Maid service was helpful and friendly. Overall great staff and great stay.

Helpful?
Thank Pamela B
Oaks, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

Stayed at this property a couple of times. Travel mostly for business. If you travel for business, this is not the place for you ... unless you like waiting on long lines to check in, long waits for valet car service, a general feeling of being overcrowded, not being able to check in early, and a management team that is... More 

Helpful?
1 Thank gsharris2016
Newport Beach, CA
Level Contributor
112 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 1 week ago

Checked in day before Thanksgiving to a relatively empty hotel. Am a long time Elite member and asked for an upgrade but was told nothing available. Upon check out I found out that the hotel management closed all but one floor of the hotel for available rooms. Probably convenient for the limited housekeeping and room service staff but not very... More 

Helpful?
Thank 50isthenew40
Management response:

Hello, Thank you for the feedback. We apologize for the experience you had in our hotel as we intended for it to be a better experience. We will be looking at the issues and providing corrective action. Thank you, Hotel Management More 

Newark, New Jersey
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Front desk associate Marie was extremely nice, remembered guess names pleasant and helpful at all tomes. Pam, Ladonna and Ruth made the atmosphere in the Club house lounge a feeling of being at home, they were always helpful they made ding a delight always had pleasant smiles on their faces. The associate always keep you ful with the foods they... More 

Helpful?
Thank Virgenia10
Aurora, Colorado
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

If you are driving, I recommend the valet service as self park is a bit of a walk. Had a great experience with the valet, I had a package I needed to ship and he helped me get it out of the car and even carried the box to the UPS store! Which, by the way, is in the hotel.... More 

Helpful?
Thank Jennifer A
Chanhassen, Minnesota
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 week ago

As another reviewer mentioned, we were there during a weekend of cheerleaders and weddings and it was insane. We are Marriott Gold and were bummed to hear the lounge was closed for the week to "let employees have Thanksgiving week off". Well, that's all fine but with an EXTEMELY busy weekend before the actual Thanksgiving week I would think you'd... More 

Helpful?
Thank amyskis
Morris, Illinois
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

The hotel itself is very nice. We had a corner room on the 8th floor, it was very quiet considering how busy the hotel was. It was clean, the bed was comfortable and the bathroom was a good size. The check-in process was quick and easy for me, however, as the day progressed the line to check in was very... More 

Helpful?
Thank KristinSand
Level Contributor
175 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 weeks ago

I was at the hotel for a conference, and it was a very spacious venue. The hotel was very clean, the room was wonderful, and the lounge area was very pleasant. And, the location of the hotel in downtown allowed me to walk to the Arch and other city attractions. The only item I was surprised about was the lack... More 

Helpful?
Thank John C
Sherman, Illinois
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago via mobile

My partner and I stayed at this downtown hotel on what we thought (and hoped) would be a sleepy November weekend. The hotel was bustling with little cheerleaders and people attending several weddings. The number of people around was absolutely insane. We did valet parking and had planned to drive out to the Fox for our show, but the wait... More 

Helpful?
Thank frederl1071
Management response:

We apologize for the inconveniences you experienced this past weekend. We appreciate the feedback. If you would like to discuss this further please contact the hotel and ask for the Manager on Duty. Thank you for staying with us! More 

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The new rooms and suites at our downtown St. Louis hotel offer modern amenities and panoramic city views. Dine and socialize at our Zenia Bar & Grille or the 8th Street Pantry, both featured in our new Greatroom. Washington Avenue and the Gateway Arch is a quick walk while the St. Louis Convention Center is across the street, our hotel is perfect for your next trip. ... more   less 

Additional Information about Marriott St. Louis Grand

Address: 800 Washington Ave, Saint Louis, MO 63101 (Formerly Marriott St. Louis Grand Hotel)
Region: United States > Missouri > Saint Louis > Downtown
Price Range: $152 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott St. Louis Grand 4*
Number of rooms: 875
Reservation Options:
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Also Known As:
Renaissance St. Louis Grand And Suites
Renaissance St. Louis Grand Hotel Saint Louis
Renaissance Saint Louis
Saint Louis Renaissance
Hotel Style:
#10 Luxury Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Marriott St. Louis Grand staff and other travellers.
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Questions? Get answers from Marriott St. Louis Grand staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request city view/arch”
 of 5 bubbles 50isthenew40, 26 Nov 2016 | Read review
“two bed room is better”
 of 5 bubbles dongf, 5 Nov 2016 | Read review
“Be aware there are 2 towers and 2 sets of elevators”
 of 5 bubbles CarolJ861, 1 Nov 2016 | Read review
“higher is better for less road noise.”
 of 5 bubbles rlbrown77, 24 Oct 2016 | Read review
“try to get an a upper floor with a street view.”
 of 5 bubbles brickerhouse, 17 Oct 2016 | Read review
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