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Embassy Suites by Hilton St. Louis - Downtown

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Embassy Suites by Hilton St. Louis - Downtown
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1,112 Reviews from our TripAdvisor Community

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Showing 1,108: English reviews
Marion, Ohio
Reviewed yesterday NEW

My husband and I recently visited the Embassy Suites in downtown St Louis with our granddaughter for a quick get-a-way before the holiday busyness. The facility was clean and very friendly. Whenever we needed help, someone on staff was very gracious and accommodating. The Visitor's Bureau was right across the street as well as family-friendly restaurants and a movie theater.

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Helpful?
Thank BDS0517
Kentucky
Reviewed 2 days ago NEW

This is the third time that we have stayed at this hotel and we've loved it every time. Yes, there are some things that do need a little refreshing now (hallway carpet, some of the room furniture, etc), but this in no way takes away from the hotel. Service was impeccable. We enjoy the way everyone is friendly. The complimentary...

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Helpful?
Thank travelmomof3Kentucky
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear travelmomof3Kentucky, Thanks so much for the wonderful review. Your business and feedback is highly valued and we were delighted that you found our service and amenities to your satisfaction. Happy Holidays and we hope to see you again in the near future. Kind regards, Mark Brown (314)678-2915 mark.brown@Hilton.com

Phoenix, Arizona
Reviewed 3 days ago NEW

Embassy Suites is a nice Hilton option, but this property is in need of new room furniture, and some new lighting The bathroom towels are located to close to the toilet. Staff is very friendly, and tried hard to meet expectations.

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Helpful?
Thank Rich B
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear Rich B, Thanks for taking time to share your valued feedback. I am sorry that you found issues of logistics and condition during your stay and will look into your concerns immediately. We hope you will consider our hotel for future visits and wish you and your family a Happy Holiday season. Kind regards, Mark Brown (314)678-2915 mark.brown@Hilton.com

St. Louis, MO
Reviewed 4 days ago NEW

My overall stay was very good! The reception staff was outstanding. However, the front desk staff need improving. Also, the hotel is just around the corner from the St. Louis Blues Museum. Overall, it was a pleasant stay and a good location. The parking is inconsistent because you have basically one safe option. Either you take a chance parking away...

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Helpful?
Thank Charlene A
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear Charlene A, Thanks for your review. We are happy that you enjoyed your stay and hope to see you in the near future. Happy Holidays to you and your family. Kind regards, Mark Brown (314)678-2915 mark.brown@Hilton.com

Reviewed 4 days ago NEW

Very nice hotel. All staff were very helpful and attentive. Ate dinner and was pleased with food quality, portion and price. Enjoy the made to order breakfast and evening reception as well. For downtown location safety was good

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Helpful?
Thank Z8648VKmarys
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear Z8648VKmarys, Thanks for the wonderful review. We are delighted that you enjoyed your stay and very appreciative of your feedback and business. Happy Holidays and we hope to see you in the future. Kind regards, Mark Brown (314)678-2915 mark.brown@Hilton.com

Cincinnati, OH
Reviewed 5 days ago NEW

We stayed here one Saturday night to break up our 12-hour trip home during Thanksgiving travel. We chose the Embassy Suites due to the 2 rooms (traveling with our 21 year old daughter) and the convenient location getting on and off I-44 in downtown St. Louis. The rooms seemed a little larger than other Embassy Suites we had stayed at,...

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Helpful?
Thank CarlyMegsMom
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear CarlyMegsMom, Thanks for taking time to provide your valued feedback. We are happy to see that you found our location, service and amenities to your satisfaction and truly appreciate your valued business. We hope to see you again when travels bring you back to St Louis. Kind regards, Mark Brown (314)678-2915 mark.brown@Hilton.com

Overland Park, United States
Reviewed 6 days ago NEW

The embassy suites was in a great location in downtown St. Louis. The facility was clean and modern. Service staff at the evening reception and breakfast were excellent. The quality of breakfast was disappointing. I've had much better food at continental breakfasts at lower end hotels. The only thing "made to order" were eggs. Another disappointing aspect was that valet...

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Helpful?
Thank Emily A
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear Emily A, Thanks for your kind words of our cleanliness, staff and location. I am sorry that we missed the mark on breakfast service during your stay with us as this is an area of focus and pride. I will share with our team immediately. Kind regards, Mark Brown (314)678-2915 mark.brown@Hilton.com

Des Moines, IA, United States
Reviewed 6 days ago NEW

It's clean, friendly, up to date decor, and a good location to experience downtown St. Louis. The two room suite was great for family stay. The breakfast and happy hour were a welcome money saving perk. Every staff person was friendly and helpful. I especially enjoyed watching management jump into help clean tables during peak breakfast rush. That speaks a...

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Helpful?
Thank G8433RWamyr
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear G8433RWamry, Thanks for the wonderful review and kind words of our staff. Your business and feedback are extremely important to us and I hope we have the privilege of hosting you and your family again. Happy Holidays. Kind regards, Mark Brown (314)678-2915 mark.brown@Hilton.com

Las Vegas, Nevada
Reviewed 1 week ago NEW

We enjoyed the in room snacks and drinks a bunch! The jacuzzi was nice and the kids worked out every day! Evening reception was nice too, free wine is always good! Free breakfast was made to order omlets were yummy!

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Helpful?
Thank Lindasenterfitt
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear Lindasenterfitt, Thanks for the excellent review and your valued business. Happy Holidays to you and your family, we hope to see you soon! Mark Brown (314)678-2915 mark.brown@Hilton.com

Spring Hill, United States
Reviewed 1 week ago

The staff were very friendly and helpful, plus you can't beat the location! We were walking distance to the Arch, great restaurants, across the street from an Imax theatre, and convenient to all local attractions.

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Helpful?
Thank P7399OTangelas
Mark B, General Manager at Embassy Suites by Hilton St. Louis - Downtown, responded to this review

Dear P7399OTangelas, Thanks for sharing your experience. We are delighted that you found our location, amenities and service to your satisfaction. We appreciated your business and hope to see you again in the near future. Happy Holidays to you and your family. Mark Brown (314)678-2915 mark.brown@Hilton.com

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Embassy Suites St. Louis – Downtown hotel in Missouri is conveniently located in the historic Laurel Building in the heart of downtown St. Louis across the street from America's Convention Center and the Edward Jones Dome - home to the NFL's St. Louis Rams. With easy access from I-70, I-64, I-44 and I-55, our Embassy Suites hotel is the centerpiece of the exciting new Mercantile Exchange District currently under development. Lambert St. Louis International Airport is only 14 miles away and the MetroLink light rail systems Convention Center station is less than a block away. ... more   less 

Additional Information about Embassy Suites by Hilton St. Louis - Downtown

Address: 610 N 7th St, Saint Louis, MO 63101-1209
Region: United States > Missouri > Saint Louis > Downtown
Price Range: $185 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton St. Louis - Downtown 3.5*
Number of rooms: 212
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Odigeo, HotelsforEveryone and Priceline so you can book your Embassy Suites by Hilton St. Louis - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Green Hotel in Saint Louis
#12 Family Hotel in Saint Louis
#27 Business Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton St. Louis - Downtown staff and other travellers.
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Austin, Texas
3 months ago
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4 months ago
11 days ago
Chicago, Illinois
4 months ago

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Questions? Get answers from Embassy Suites by Hilton St. Louis - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fourth floor away from elevators”
 of 5 bubbles mswhitappeal, 28 Nov 2016 | Read review
“Higher floor, or ask to stay away from busy street traffic noise.”
 of 5 bubbles lanad3200, 8 Nov 2016 | Read review
“Get a room that doesn't point to the main street.”
 of 5 bubbles Lotus439, 1 Nov 2016 | Read review
“Ask for a room on the 5th floor, "quiet" side!”
 of 5 bubbles TherealMrsSmith, 17 Oct 2016 | Read review
“ask clerk for an upper level room on quiet side of hotel - not on 2nd floor near street”
 of 5 bubbles foodlover3153, 6 Sep 2016 | Read review
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