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Crowne Plaza Hotel St. Louis Downtown

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Crowne Plaza Hotel St. Louis Downtown
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1,428 Reviews from our TripAdvisor Community

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Showing 1,394: English reviews
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Madison
Reviewed yesterday NEWvia mobile

I'll start my review with "I wouldn't let my dog stay here" it's filthy! I stayed here for a conference with three co-workers. The lobby of the hotel is deceiving as to what awaits you after getting off the elevator to your room. The front desk staff was pleasant and polite during check in. Keep in mind check in time...

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Thank Paul D
Reviewed 2 days ago NEWvia mobile

I wish I could say positive things about this hotel. The few pluses, centrally located, huge suite, everything is within walking distance. Old, nothing modern or updated, and lastly disappointed. Price of hotel was affordable but I wish we would have spent an extra forty or so to upgrade to a better hotel.

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1Thank Elin026
So. Calif
Reviewed 3 days ago NEWvia mobile

This was the first time I have ever had anything stolen from my room at a hotel, but hey, I know it happens. However the management usually takes this seriously when reported by a guest. Not so at the Crown Plaza in St. Louis. After several attempts to find my valuables which were obviously stolen by a housekeeper, the hotel...

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1Thank PinkySo_Calif
Reviewed 6 days ago NEWvia mobile

The room was cheap off of priceline. Location was great. Bathroom and room were not the cleanest, and not an updated hotel. Bathroom didn't have any toiletries. Room did not get cleaned or replenished with clean towels. Parking is expensive at $15 a night. Would stay here again if only on a budget and needed to be downtown.

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Thank Tigerfan2243
Pimpama
Reviewed 6 days ago NEWvia mobile

We flew into town for just the one night. Our flight was way too early but that wasn't a problem, they had us checked in by 6am for that night! The lady on the front desk was an absolute pleasure to deal with the multiple times we asked for her help. The room was spacious and although old, it was...

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Thank Azza M
Martin, Tennessee
Reviewed 6 days ago NEW

It's simple, there is now way this hotel should have the name "Crowne Plaza", it's not even close. It should be rated at 2.5 star, at best. It's just old and they are not even trying to update it, the lobby bar is nice but that's about it. The rooms still have the old style heat/air unit in the floor...

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Thank jalexander112
Martinsville, Indiana, United States
Reviewed 1 week ago

This is a property that has so much potential. For the stay to only be acceptable should be an embarrassment to management of this hotel and the Crowne Plaza brand. I will start with what was right. The room was clean, the linens on both the bed and bath were cleaned. Interestingly, a non smoking hotel had a duvet on...

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2Thank Christopher V
San Diego, California
Reviewed 1 week ago via mobile

There's a Hilton across the street where I would have much rather stayed. Let's start off with the parking garage!! It isn't the hotel garage, it is shared! They charge you $15 a night, or you can valet for $25! We see a sign for Mission Apartments, other signs but no Crowne Plaza! Drove around for 15 mins trying to...

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1Thank Blht00
Kansas City, Missouri
Reviewed 2 weeks ago

The rest is a bit of a gamble. Our first room was awful, so we were moved to another, which was looking right at the arch and the river. It had a kitchen, which was great. The rooms are dated and shabby. The kitchen lacks things like silverware, cork screw, etc. The lobby bar is cool, but isn't always open....

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Thank Robin T
Luanda, Angola
Reviewed 2 weeks ago

The hotel possibly has the best location in town, right in front of the arch. I had a corner suite on the 21st floor, and the view was really amazing. On the other hand, the hotel is run down, old-looking and poorly maintained. The suite was very large, yes, but the bathroom inadequate (small, ugly, the toilet tightly jammed between...

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Helpful?
Thank Jean Pierre B
IHGService, Guest Relations Manager at Crowne Plaza Hotel St. Louis Downtown, responded to this review

Hello Jean Pierre B, Thank you very much for sharing your experience with us. I am pleased you regarded our location to be great and rooms to have a very nice view of the area. On the other hand, we sincerely apologize that you found our hotel to be dated and internet connection to a let down during your stay....

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza St. Louis Downtown Hotel and Suites. Located in the heart of downtown St. Louis, adjacent to the majestic Gateway Arch, the newly-renovated Crowne Plaza St. Louis-Downtown offers the kind of warm hospitality, inviting atmosphere, and top notch services sure to please business and leisure travelers alike. Exciting attractions which are within minutes of the Crowne Plaza St. Louis-Downtown include Busch Stadium home of the St. Louis Cardinals, Edward Jones Dome, America s Center Convention Center and the World-Famous Anheuser-Busch Brewery. Nearby entertainment districts include Laclede s Landing, Washington Avenue Loft District and Soulard neighborhood. We are also conveniently located near many Fortune 500 companies such as Accenture, Bank of America, Deloitte, Kraft, Anheuser Busch, Wachovia, Nestle, AT&T, IBM, and Peabody Energy to name a few. The Crowne Plaza St. Louis Downtown just completed a $6 million dollar renovation. Experience a night like no other in our brand new 'Sleep Advantage' seven layer bed amenity package and utilize our complimentary high-speed Internet in all guestrooms. Stay at the Crowne Plaza St. Louis Downtown and enjoy our breathtaking views of the arch, 24 hour fitness club, business center, sundries shop, and renovated guestrooms. ... more   less 

Additional Information about Crowne Plaza Hotel St. Louis Downtown

Address: 200 North Fourth Street, Saint Louis, MO 63102
Region: United States > Missouri > Saint Louis > Downtown
Price Range: $123 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel St. Louis Downtown 3.5*
Number of rooms: 346
Reservation Options:
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Also Known As:
Crowne Plaza Saint Louis
Crowne Plaza St Louis Downtown
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel St. Louis Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel St. Louis Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go across the street to the Hyatt”
 of 5 bubbles ChristopherV736, 19 Feb 2017 | Read review
“Go for the view, facing the river on higher floors”
 of 5 bubbles 502jeanpierreb, 10 Feb 2017 | Read review
“Get Up High 27th or 28th !!!”
  • Huge Room
  • Arch @ Night
  • A Long Way Down from 27th Floor !
  • Sunset Over St Louis
  • Sunrise Over St Louis
  • Closed that Afternoon !
  • Mississippi River Beckons
  • Plenty of Space
 of 5 bubbles Skeney57, 20 Jan 2017 | Read review
“Go to a different hotel.”
 of 5 bubbles bomzh13, 5 Jan 2017 | Read review
“Don't !!!!!!”
 of 5 bubbles cswalker1515, 1 Jan 2017 | Read review
5 of 5