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Drury Plaza Hotel St. Louis at the Arch

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1,628 Reviews from our TripAdvisor Community

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There are newer reviews for Drury Plaza Hotel St. Louis at the Arch
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Showing 1,593: English reviews
Jackson, Mississippi, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 July 2014

I enjoyed my stay, just wished it was for more than 1 day. This hotel is close to everything and the food provided by the hotel is very eventful. I could not believe a hotel cared this much about their guests. The park outside is vey nice and the view of the Arch was just the cherry on top!!The St... More 

Helpful?
1 Thank AveMaria J
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 July 2014 via mobile

The staff was always very friendly. The room was clean and what we expected. Great location! Only a block to Ballpark Village and a couple blocks to the Arch. I understand the green initiatives on not changing sheets unless asked but no one came to do anything in the room unless asked. We had four people, the towels were piling... More 

Helpful?
1 Thank bkoop
DruryHotels, General Manager at Drury Plaza Hotel St. Louis at the Arch, responded to this review

Thank you for taking the time to complete this review on TripAdvisor! It is through input from our guests that we have the opportunity to review, evaluate and improve our product and services. We want to always exceed our guests' expectations. It is evident from your review that we did not succeed in providing that experience during your stay. During... More 

Heyworth, Illinois
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 July 2014

Clean rooms, breakfast buffet, happy hour and nightly food buffet! How can you pass this up? Great amenities and very close to the baseball field. The front desk hostess was very nice and informative. All staff was friendly. Great experience as always!

Helpful?
1 Thank Melissa S
Raleigh, North Carolina
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 July 2014

Great experience from the start . Front desk hostess was extremely nice , forgot her name though . Had to take off my roof box and a other employee offered to help and they had a spot to store it , garage height is only about 6 foot 6 . Great food in evening and 3 free drinks for adults... More 

Helpful?
1 Thank markhG9502CE
Rye, Australia
Level Contributor
90 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 7 July 2014 via mobile

Best location to visit the Arch. Good clean rooms, great buffet breakfast included in room rate. Best Happy Hour ever, 3 free drinks and free food in the lobby each evening. Good value for money. Shame the pool does not open until 9am and no cups for water fountain in the gym.

Helpful?
Thank Dave2305
Budapest, Hungary
Level Contributor
161 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 6 July 2014

When you read at the Arch it means AT THE ARCH. The hotel is literally next to it. Given that is like the only thing worth looking in St Louis as a tourist it is a great pick if you don't want to pay Hilton money. The Hotel itself looks more fancy that the room priced suggested at first. Entering... More 

Helpful?
1 Thank AdamAntal
NW Arkansas
Level Contributor
140 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 6 July 2014

We really enjoyed our stay at The Drury Plaza at the Arch. The location is perfect for visiting the Arch and going to a Cardinals Game. The parking was a concern based on some previous reviews I read, but we had no issues. The hot breakfast is such a convenience when you have children. We didn't take advantage of the... More 

Helpful?
1 Thank Bullfrog270
Calgary, Canada
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 6 July 2014

Good average hotel, especially for families. Big buffet in the morning, although not your eggs benedict type, just regular scrambled eggs, etc. Also had popcorn going all afternoon in the lobby. Pool is indoor, and VERY noisy so not one you sit around and visit. But, the kids really liked it. Lastly, I like a fitness room and although there... More 

Helpful?
2 Thank dholy
Oklahoma City, Oklahoma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 July 2014

We were impressed when entering the lobby but after we got to our room and/or saw the pool we realized we were not in for an impressive stay. The toilets were a joke and didn't flush - we requested another room and had virtually same problem with that toilet. The maintenence man said all the toilets flushed the same way... More 

Helpful?
3 Thank JCOKC7782
DruryHotels, General Manager at Drury Plaza Hotel St. Louis at the Arch, responded to this review

Thank you for taking the time to share your feedback! It is through input from our guests that we have the opportunity to review, evaluate and improve our product and services. We want to always exceed our guests' expectations. I am so sorry that we did not succeed during your stay! During any stay, please contact our guest services agent... More 

Lansing, Kansas
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 July 2014

We have stayed at this hotel numerous times and it never disappoints. This recent time, I was able to enjoy the friendly folks at the steakhouse bar after a long drive from Atlanta. Loved the hot appetizer bar - another great thing when you are traveling all day. I had a housekeeping issue in my room that was significant, and... More 

Helpful?
1 Thank mom3hethers

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
On 4th Street between Market and Walnut in downtown St. Louis, three buildings on the National Register of Historic Places were carefully renovated to become the Drury Plaza Hotel St. Louis at the Arch: The International Fur Exchange Building, The Thomas Jefferson Building, and The American Zinc Building. Acquired in 1997, original building features were restored in public areas, like matching millwork, Italian marble, and Waterford crystal chandeliers. ... more   less 

Additional Information about Drury Plaza Hotel St. Louis at the Arch

Address: 2 South 4th Street, Saint Louis, MO 63102-1809
Region: United States > Missouri > Saint Louis
Price Range: $153 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Drury Plaza Hotel St. Louis at the Arch 3*
Number of rooms: 355
Reservation Options:
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Also Known As:
Drury Plaza Hotel St Louis
Drury Plaza Saint Louis
Hotel Style:
#2 Family Hotel in Saint Louis
#5 Business Hotel in Saint Louis
#6 Romantic Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Drury Plaza Hotel St. Louis at the Arch staff and other travellers.
26 questions
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Grand Rapids, Michigan
over a year ago
Green Bay, Wisconsin
Saint Louis, Missouri
5 months ago

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Questions? Get answers from Drury Plaza Hotel St. Louis at the Arch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on the Arch side of the hotel for great views.”
 of 5 bubbles Maggiet1946, 25 Nov 2016 | Read review
“Room 882 is close to pool area and is a two room suite”
  • Worn furniture
 of 5 bubbles DJ572, 27 Oct 2016 | Read review
“Some rooms have windows that look out onto the hallway; ask for a room with an exterior window to get more natural light!”
 of 5 bubbles 615_Heather, 17 Oct 2016 | Read review
“Upgrade to a one bedroom suite - roomy and with good facilities.”
 of 5 bubbles GraemeR287, 9 Oct 2016 | Read review
“Rooms that face the sun during the day will be too hot to be comfortable.”
 of 5 bubbles 864ivyd, 21 Sep 2016 | Read review
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