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    Hampton Inn - St. Louis Downtown at the Gateway Arch

    333 Washington Avenue, Saint Louis, MO 63102-2116
    +1 855-605-0317
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    2017-12-24 2017-12-25
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    US$121
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    Traveller (345)
    Room & Suite (350)
    Pool & Beach (39)
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    Overview
    • Excellent63%
    • Very good27%
    • Average8%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “gateway arch” (151 reviews)
    “irish pub” (83 reviews)
    “front desk” (216 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hampton Inn - St. Louis Downtown at the Gateway Arch
    Special Offer: Double Points,Every Stay
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    Hyatt Regency St. Louis at The Arch
    4,062 reviews
    #16 of 122 hotels in Saint Louis
     
    Marriott St. Louis Grand
    475 reviews
    #27 of 122 hotels in Saint Louis
     
    St. Louis Union Station Hotel, Curio Collection by Hilton
    3,269 reviews
    #22 of 122 hotels in Saint Louis
     
    Hilton St. Louis Downtown at the Arch
    799 reviews
    #23 of 122 hotels in Saint Louis
     
    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,792)
    There are newer reviews for Hampton Inn - St. Louis Downtown at the Gateway Arch
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    11 - 15 of 1,752 reviews

    Reviewed 3 weeks ago

    Very pleased to have stayed there. The Hotel has upgrade it looks and Decor. The staff is wiling to help out in any way to make your stay with them enjoyable. I was compensated for the inconvenience of a no working elevator, by knocking one...More

    Review collected in partnership with Hampton
    Thank naomir71
    Response from Kate S, Sales Manager at Hampton Inn - St. Louis Downtown at the Gateway ArchResponded 3 weeks ago

    Thank you so much for the feedback! We apologize for any inconvenience with the elevators. Next time you are in the area, we would love to have you back at our hotel!

    Reviewed 4 weeks ago

    The Hampton Inn Gateway in St. Louis is a great hotel but the elevators never work. At one point only one elevator was working. That made it difficult to get out for meetings at the covention center. .More

    Review collected in partnership with Hampton
    Thank Willie B
    Response from Kate S, Sales Manager at Hampton Inn - St. Louis Downtown at the Gateway ArchResponded 3 weeks ago

    Hi Willie, Thank you for your feedback. We truly appreciate the comments and are terribly sorry about the inconvenience with the elevators. This is definitely not the norm as the Hampton motto is "satisfaction guaranteed". Next time you are in the area, we would love...More

    Reviewed 4 weeks ago

    After a long day of driving, we arrived at the hotel and it took over 20 minutes for us to be helped with getting checked in. When we got to the room, the door didn't close all the way, the bathroom toilet was consistently running,...More

    Thank Monica R
    Response from Kate S, Sales Manager at Hampton Inn - St. Louis Downtown at the Gateway ArchResponded 3 weeks ago

    Dear Monica, We are so terribly sorry for the inconvenience you experienced at our hotel. This is definitely not the Hampton norm as our goal is Satisfaction Guaranteed. The issues have been communicated with our staff to improve guest satisfaction. The next time you are...More

    Reviewed 4 weeks ago

    I stayed at this hotel while I attended my church conference. The front staff was awesome all the time, morning, afternoon and evening. The house staff was helpful as well. I loved the breakfast, I stayed in a Single King and I loved the fact...More

    Thank DrFayMaureen
    Response from Kate S, Sales Manager at Hampton Inn - St. Louis Downtown at the Gateway ArchResponded 3 weeks ago

    Thank you so much for your feedback. We are so happy that you enjoyed your stay. We look forward to having you return!

    Reviewed 4 weeks ago

    Kuddos to Jon at Front Desk and Shirley the Housekeeper. Their customer service skills are amazing. I would however suggest that more training is done with some staff on how to handle situations and guests in the event that something happens at hotel such as...More

    Review collected in partnership with Hampton
    Thank 164venishab
    Response from Kate S, Sales Manager at Hampton Inn - St. Louis Downtown at the Gateway ArchResponded 3 weeks ago

    Thank you so much for your comments. We, too, think John and Shirley are awesome! I want you to know that we truly appreciate your feedback and that your issues have been communicated with the staff to further improve our customer service, as this is...More

    Hyatt Regency St. Louis at The Arch
    4,062 reviews
    #16 of 122 hotels in Saint Louis
     
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    475 reviews
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    St. Louis Union Station Hotel, Curio Collection by Hilton
    3,269 reviews
    #22 of 122 hotels in Saint Louis
     
    Hilton St. Louis Downtown at the Arch
    799 reviews
    #23 of 122 hotels in Saint Louis
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$106 - US$241 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Family Hotel in Saint Louis
    • #8 Romantic Hotel in Saint Louis
    • #9 Business Hotel in Saint Louis
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 190
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Expedia, Priceline, Hotwire, Orbitz, Travelocity, Cheap Tickets, HotelsforEveryone, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Hampton Inn - St. Louis Downtown at the Gateway Arch reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Missouri >
    • Saint Louis >
    • Downtown
    • Also Known As
    • Hampton Inn - St. Louis Downtown At The Gateway Arch Hotel Saint Louis ,
    • Hampton Inn Saint Louis ,
    • Saint Louis Hampton Inn
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    Traveller (345)
    Room & Suite (350)
    Pool & Beach (39)
    Dining (27)
    Hotel & Grounds (297)
    Bathroom (25)
    Business Centre & Event Rooms (12)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 122 hotels in Saint Louis
    Hilton St. Louis Downtown at the Arch
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    Hyatt Regency St. Louis at The Arch
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Traveler5957
    11 November 2017|
    Answer
    Response from Kate S | Property representative |
    Hello, We are about a 3 minute drive from the Scottrade Center. We would be more than happy to arrange a ride for you so that you do not have to walk on a bad ankle. Thank you for inquiring!
    0
    Votes
    fishingtales61
    11 November 2017|
    Answer
    Response from Linda M | Property representative |
    Hello, thank you for reaching out to us, unfortunately we are not a pet friendly hotel. We are about 3 blocks from the Americas center.
    0
    Votes
    Sandra M
    27 August 2017|
    AnswerShow all 3 answers
    Response from Christina O | Reviewed this property |
    Yes on an upper floor with a nice view
    0
    Votes
    Room Tips
    "1714 has a great arch view and is away from elevators, tucked into a quiet corner. I'd imagine 1614..."
    Read review
    "Ask for a room on the side of the arch."
    Read review
    "Ask for a view of the Arch."
    Read review
    "Top rooms are the most quite and away from the elevators or ice makers."
    Read review
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