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Courtyard St. Louis Downtown/Convention Center

Traveller (81)
Room & Suite (39)
Dining (8)
Overview
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823-827 Washington Avenue, Saint Louis, MO 63101-1201 See on map
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
3 Star accommodation
Additional information
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Offers from Courtyard St. Louis Downtown/Convention Center
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Rooms
Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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Reviews (181)
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179 results
Traveller rating
99
53
15
4
8
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Time of year
LanguageEnglish
99
53
15
4
8
Show reviews that mention
All reviews lenox hotel sitting area with sofa marriott member architectural features rooms are huge self park city museum expensive parking desk area attending a conference wet bar parking options older building fun weekend blues museum lobby lounge beautiful hotel
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1 - 5 of 179 reviews
Reviewed 1 week ago

This is by far the WORST Marriott I have EVER been to. DO NOT STAY HERE. I stayed for ONE night and was charged over $800 in unauthorized fees. When I called to confirm my reservation before I came to St. Louis, I asked about...More

Thank Relax22174367278
Response from JaniceH2003, Front Office Manager at Courtyard St. Louis Downtown/Convention CenterResponded 1 week ago

We thank you for taking the time to leave us our feedback. We are the Courtyard strive to provide our guests with a comfortable stay during their time with us and strive to make sure that our guests are informed of the possible charges that...More

Reviewed 1 week ago

Chose this hotel because one of our party was attending the Sweet Adelines convention. As it turned out, she could walk directly into the convention center from our hotel. We were comfortable here. All the staff we directly interacted with were helpful, friendly, and courteous....More

Thank Moniquepeep
Response from JaniceH2003, Front Office Manager at Courtyard St. Louis Downtown/Convention CenterResponded 1 week ago

Thank you for your feedback, we truly appreciate hearing back from our guests about their time with us. We are very lucky to have such a great location in the heart of downtown St. Louis that allows our guess to get out and enjoy the...More

Reviewed 3 weeks ago via mobile

My sister and I stayed for a single night midweek and we received very excellent service from the staff and had a very comfortable stay. Our 10 day road trip started off pretty horrible with the axel of our truck breaking, causing us to arrive...More

Thank gothlingandangel
Response from JaniceH2003, Front Office Manager at Courtyard St. Louis Downtown/Convention CenterResponded 3 weeks ago

Thank you so much for your kind feedback and for staying with us!!! We are happy to hear that we could take a road trip that had some literal bumps in the road and turn it around and provide a friendly place to be during...More

Reviewed 4 weeks ago via mobile

I am a frequent traveler and always stay at Marriott hotels and this one does not measure up. The staff at the front desk were rude and unhelpful. While the rooms are quite nice I expect to be treated with at least some level of...More

Thank Ben C
Response from JaniceH2003, Front Office Manager at Courtyard St. Louis Downtown/Convention CenterResponded 3 weeks ago

First off, let us start with sincerely apologizing to you about your experience that you had at our Courtyard. When our guests come in from their long day of travel, we expect our team to provide them with a warm and welcome customer service attitude,...More

Reviewed September 16, 2018

A very clean and well-maintained hotel in the middle of downtown St Louis. The rooms were spacious and the staff at the front desk and breakfast bar were great. Walking distance to a variety of local restaurants and bars, and only a 20-25 min cab...More

Thank LucasChapman
Response from JaniceH2003, Front Office Manager at Courtyard St. Louis Downtown/Convention CenterResponded 3 weeks ago

Thank you for your kind feedback! We will sure to pass it on to our Courtyard team. Thank you again for staying with us and we look forward to hopefully seeing you again!

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About
Description
Courtyard by Marriott St. Louis Downtown/Convention Center welcomes you to stay in our convenient, functional and spacious guest rooms in the heart of downtown. We offer a St. Louis hotel that's perfect More for business and leisure travel, giving you on-site dining and plenty of meeting and event space - all near top destinations in St. Louis including the convention center. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
165
Price range
US$109 - US$253 (Based on Average Rates for a Standard Room)
Location
United States > Missouri > Saint Louis > Downtown
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
165
Price range
US$109 - US$253 (Based on Average Rates for a Standard Room)
Location
United States > Missouri > Saint Louis > Downtown
Photos
Traveller (81)
Room & Suite (39)
Dining (8)
Nearby
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Questions & Answers
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carole68_12
January 28, 2018|
Answer
Response from JaniceH2003 | Property representative |
Valet parking is $30 per day, and our self parking rate is $24.00 per day. Both of these options did include unlimited in/out privileges. Also, the self parking is about 1- 1 1/2 blocks from the hotel itself.
0
Votes
Gale P
December 18, 2017|
AnswerShow all 2 answers
Response from KWayneB | Reviewed this property |
Recommend going on to Explore St Louis and they will have a decent listing of activities in the downtown area. My assumption is many of the attractions may have limited operational hours so I'd check before going. The one... More
0
Votes
Lickcreek
May 4, 2017|
Answer
Response from David S | Reviewed this property |
No it is not
1
Vote
Room Tips
"Higher floors will afford better views, but that's probably not that helpful!"
dc888traveller
Apr. 27, 2018
Read review
"I had a room on a higher floor near a corner, away from the elevators; decent city view elevator wait time..."
henryw346
Jan. 10, 2018
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"Rooms seem to be nice except the lack of hot water."
johnt588
Jan. 9, 2018
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"We have always asked for a room on a higher floor and they have always accomendated us. Thank you Courtyard."
KWayneB
Sep. 5, 2017
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