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Hilton St. Louis at the Ballpark

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2,773 Reviews from our TripAdvisor Community

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Showing 2,733: English reviews
Chatham, Illinois
Reviewed 8 September 2014 via mobile

I cant say enough good things about this hotel. The hotel staff were just GREAT! Very pleasant and helpful. The rooms were clean and plenty of room. The only thing I would suggest is a refrigerator in the room.

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Helpful?
Thank Iceeeb63
jeffmoll, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for taking the time to post this review. I absolutely love to hear comments concerning how the associates made a difference during a guest's stay with us. We do have a limited number of refrigerators available upon request. Feel free to dial "0" and ask for one during your next visit.

Springfield, Missouri
Reviewed 8 September 2014

You just can't beat this downtown location! This hotel is within walking distance to just about everything you could want to do downtown. It has great views of the stadium and arch from the higher floors. All of the staff that I encountered were so kind and very accommodating. I was able to check-in to my room on a Saturday...

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Helpful?
Thank Abby D
jeffmoll, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for taking the time to post this review. I truly appreciate you mentioning how the associates at the hotel made a positive impact on your stay. We hope to see you again soon.

United States
Reviewed 8 September 2014

For a "serenity" bed my sleep was anything but serene. The bed was as hard as a rock. Not even a fridge or microwave in the room. Felt like we paid for the name Hilton and not much else. The location next to the ballpark was it's only redeeming feature. Otherwise it is just an average to below average hotel...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Donald V
jeffmoll, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for the review. The beds generally get very good reviews. Please feel free to contact me so that I can get some additional information from you to look into the condition of the bed.

Shreveport
Reviewed 5 September 2014

no other way to visit St Louis and watch the Cardinals! the staff is excellent and most helpful. the rooms are exceptionally clean and quiet. the restaurants have great food and service. the room with the Busch Stadium b=view is the best! I would definitely recommend this hotel to anyone and would definitely stay here again......

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ronald W
Jayson P, General Manager at Hilton St. Louis at the Ballpark, responded to this review

Dear Ronald W, Thank you for staying with us and sharing your experience. Glad to see you had a great time and we look forward to having you back in the near future. Go Cards!! :) Jayson

Yucca Valley, California
Reviewed 4 September 2014

One of the best locations for staying in downtown and never using one's car. Able to walk the block to the Arch, walk across the street to the baseball stadium and walk/enjoy city gardens. Plenty of dining choices in area (grill at Hyatt was my fav). Deluxe King room with arch view was nice. The foul smell in the bathroom...

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Helpful?
1Thank AzNannie
jeffmoll, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for the comments. The location is the best in the city with easy access to many of the downtown attractions. And, the amenities within the hotel are very nice. Please feel free to contact me concerning any issues that you had with the room.

Shawnee, United States
Reviewed 4 September 2014

Hotel is a perfect location for downtown St Louis, but be aware that it is valet parking and they like to get their tips. I couldn't even drop off my daughters at the door without paying for valet. We ended up walking across the street and entering the same door I was dropping them off at the first time. Hotel...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Randy F
jeffmoll, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for the review. The location of the hotel is great for many of the downtown attractions. I do not completely understand the comment about the valet service. Please feel free to contact me concerning this matter.

Reviewed 3 September 2014 via mobile

Nice hotel right next to Busch Stadium! Very close to the Arch, City Garden, and other downtown attractions. Starbucks in the lobby. Well-appointed rooms. Here are the things I would change: 1. There needs to be more outlets in the room. If you have a number of devices, bring an extension cord or something. 2. Market Street Bistro (hotel restaurant)...

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Helpful?
Thank Katie S
Jayson P, General Manager at Hilton St. Louis at the Ballpark, responded to this review

Good Afternoon Katie S, Thank you for taking the time to share such great feedback. It appears we have a few things to work on and with your feedback, we can start doing so. I appreciate the 4 out of 5 review and we hope to see you soon! Go Cards!! Jayson

Erie
Reviewed 3 September 2014

In March of this year I reserved a Presidential Suite for a very popular weekend in St. Louis, the Cubs/Cards match up the weekend of Labor Day. I received notification when I checked in that I was put in an Executive Junior Suite and a Standard Double. The gentleman that was working with me was very apologetic, and said there...

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Helpful?
1Thank Stephanie W
Mike H, Front Office Manager at Hilton St. Louis at the Ballpark, responded to this review

Dear Stephanie W, Sorry to hear that you had a disappointing stay. In researching the reservation notes it appears the rooms you booked were assigned correctly. I would however, like to obtain some more information about what happened during your stay, and did leave you a voice message at the number on your reservation. Please feel free to contact me...

colorado
Reviewed 3 September 2014

I am a bit conflicted on this hotel. There are parts that I liked, some that I didn't. Stuff that I didn't like: 1. Valet parking. Really sucks around game time. I had to park in a garage 2 blocks away because it was unavailable as they allow parking for non-guests. Even when you do park there, its ponderous how...

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Helpful?
Thank peakrangerinco
jeffmoll, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for the TripAdvisor review. There is generally very heavy traffic in and around the hotel during game days. This is the place to be if you are a Cardinals fan. The valet garage does fill up quickly. There is a self parking garage across the street. I hope that you enjoyed your stay.

Reviewed 2 September 2014 via mobile

I was in town visiting friends in o'fallon and we wanted to experience the nightlife of ballpark village so we stayed there on a Friday night during my week stay. I wish we were staying at this hotel longer! It was very beautiful inside! Loved that they had a Starbucks for the morning after. Super close to the ballpark, where...

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Helpful?
Thank sromo89
Mike H, Front Office Manager at Hilton St. Louis at the Ballpark, responded to this review

Dear Sromo89, Thank you for your feedback and I am delighted to see that you enjoyed your stay at our hotel. We look forward to the opportunity to welcome you back in the near future.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Three Sixty
Three Sixty
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton St. Louis at the Ballpark

Address: 1 South Broadway, Saint Louis, MO 63102
Region: United States > Missouri > Saint Louis > Downtown
Price Range: $203 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton St. Louis at the Ballpark 3.5*
Number of rooms: 675
Reservation Options:
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Also Known As:
Hilton St. Louis At The Ballpark Hotel Saint Louis
Hilton Ballpark Hotel
Hilton Saint Louis
St Louis Hilton Ballpark
Saint Louis Hilton
Hotel Style:
#19 Business Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton St. Louis at the Ballpark staff and other travellers.
13 questions
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Poplar Bluff, Missouri
New Berlin, Wi.
2 months ago
Rome, Georgia

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Questions? Get answers from Hilton St. Louis at the Ballpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms face Busch Stadium. Some have a great view of the Arch.”
 of 5 bubbles jpg3000, 15 Mar 2017 | Read review
“can look at mapview on the website and pick a room with a city view, stadium view, or arch view”
 of 5 bubbles VMAC0912, 11 Mar 2017 | Read review
“Request East Tower”
 of 5 bubbles 37stepha, 6 Mar 2017 | Read review
“Top floors and view of city”
 of 5 bubbles martinar286, 2 Mar 2017 | Read review
“high floors, arch side or ballpark side(anything but city)”
 of 5 bubbles clownchauve, 1 Mar 2017 | Read review
5 of 5