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Hilton St. Louis at the Ballpark

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2,804 Reviews from our TripAdvisor Community

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Showing 2,764: English reviews
Wayensville, MO
Reviewed 13 July 2015

Overall it was a memorable experience with the exception of the missing knife. My grandson loved it and we were taking him to the game that day. We have stayed in several hotels from time to time in the downtown area within easy walking distance to the ballpark. We would make a return visit sometime this summer. Our room was...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Thomas M
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for choosing to stay with us and we are very glad that you enjoyed your time with us. We do hope you'll come back and see us again sometime soon!

Columbia, United States
Reviewed 13 July 2015

Staff was friendly and accommodating! Rooms were clean and cool as it was hot when we visited. The bar on the top floor had an awesome view of downtown St. Louis. We will stay there every time we attend a Cardinals game.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Kristin A
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for taking the time to share your thoughts on your recent stay with us! We appreciate your feedback and we are so pleased that you had such an enjoyable time while you were here! We will look forward to seeing you again the next time you are in the area!

Centennial CO
Reviewed 13 July 2015

The elevators seem to be very slow in arriving at the floor you are departing from. They were also very warm - like walking into a sauna. If you have asthma or breathing problems be prepared. Also the hallways were extremely warm, almost muggy, but thankfully, the room was nice and cool and we had a wonderful view of the...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Tina G
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for your business and for your review! We are glad that you enjoyed your time with us and we do hope you'll come back and see us again soon. We do apologize for the heat you experienced in the halls. We took over the hotel back in 2005 and we have always wondered why the original builders decided...

Princeton, IL
Reviewed 13 July 2015

The were not enough elevators for the number of floors/rooms that the hotel accomodates, so be prepared to wait if it is a busy weekend. The bathrooms were a bit small, but otherwise our stay was nice. Location was good and convenient.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Cynthia O
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for your business and for sharing your feedback with us! We're glad you enjoyed your time with us and we look forward to serving you again the next time you are in the area!

Austin
Reviewed 13 July 2015

Great location next to the park. Recommend getting a view of the arch. Would stay here again. Breakfast was great. If you are there during game time you will be waiting a long time for the elevators..

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Philip M
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for choosing to stay with us and for sharing your review! We are so pleased that you enjoyed your time with us. Regarding the elevators, we are in the beginning phases of addressing that. We are looking at a system that is far more user friendly and also far more efficient, which will definitely help with the wait...

Evansville
Reviewed 13 July 2015

The hotel staff was very knowledgeable and polite. If you are going to party it might not have been bad but to expect a decent night sleep you might choose something different. The hallway was extremely noisy and the bed was very uncomfortable. Hotel staff was very polite

Review collected in partnership with Hilton Hotels & Resorts
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Thank Donnie R
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for choosing to share your thoughts on your recent stay with us! We are so sorry that your stay did not completely live up to your expectations. We get so many wonderful comments about the Hilton bedding collection, so we are really sorry that you did not find the bed comfortable. And as for the noise, we do...

Chicago, Illinois
Reviewed 12 July 2015

ALL the Staff were extremely customer focused. They could not have been more helpful! All assistance was provided with a true sense of caring. They were very friendly at at no time did it seem they were put-out by the requests made, TRUE PROFESSIONALS!! The rooms were adequate but in need of updating. Had a problem with run-on toliet and...

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Thank Marge C
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for your business and your feedback! We are actually in the early planning stages of updating our rooms. We do not have a specific date on this yet, but we have heard our customers' feedback and we are working towards addressing that concern. We do appreciate your business and your feedback and we're very pleased that...

Amarillo, United States
Reviewed 12 July 2015

The Hotel was great But, The problem I have is with the tax I was charged for a one night stay $ 127.00 for tax ! We bought tickets to the game with the room and we were charged the extremely high hotel and convention tax on the tickets. You should inform your guest of this outrageous tax! I will...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Kelly K
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for taking the time to share your thoughts on you recent stay with us. We do apologize that you were disappointed in the tax rate for our hotel. Unfortunately, it's not something that we have any control over. That is determined by the are we operate in. Again, we apologize that you were dissatisfied with the tax rate....

Nixa, Missouri
Reviewed 11 July 2015 via mobile

What can I say? The customer service was above and beyond. The second you pull up the serive was amazing and helpful. The view front the room over looked the Cardinals stadium. The room was clean and spacious. The 360 club at night has the beat view of the city one could ask for. The only thing that was priced...

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Helpful?
Thank shawn c
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you so much for taking the time to review your recent stay with us. We are very grateful for your business and for taking the time to share your thoughts with us! We are so pleased you enjoyed your time with us and we hope you'll come back and see us again soon!

dallas
Reviewed 10 July 2015

not too fancy,everything worked,starbucks,best location for baseball game or walk to arch...pretty typical old style Hilton...I heard the bar on top was great...the tower I was in was away from the center of the hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Thank judge1
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review

Thank you for taking the time to share your thoughts on your recent stay with us! We appreciate your review and your business. Please come back and see us again soon!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Three Sixty
Three Sixty
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton St. Louis at the Ballpark

Address: 1 S Broadway, Saint Louis, MO 63102-1703
Region: United States > Missouri > Saint Louis > Downtown
Price Range: $208 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton St. Louis at the Ballpark 3.5*
Number of rooms: 675
Reservation Options:
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Also Known As:
Hilton St. Louis At The Ballpark Hotel Saint Louis
Hilton Ballpark Hotel
Hilton Saint Louis
St Louis Hilton Ballpark
Saint Louis Hilton
Hotel Style:
#19 Business Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton St. Louis at the Ballpark staff and other travellers.
13 questions
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Poplar Bluff, Missouri
New Berlin, Wi.
3 months ago
Rome, Georgia

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Questions? Get answers from Hilton St. Louis at the Ballpark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if any renovations being done so you can be placed in proper tower.”
pclouds, 15 Apr 2017 | Read review
“Make a reservation early”
IAChuck, 10 Apr 2017 | Read review
“Be sure and go up to the 360 for some beverages and food. GREAT view of downtown and Busch Stadium!”
801gretab, 5 Apr 2017 | Read review
“The view into Busch Stadium is wonderful as long as you are facing the right way and are on a high floor.”
  • 22nd Floor room view into Busch Stadium
shoelu, 5 Apr 2017 | Read review
“Ask for the view you want, ballpark or arch. Avoid Saturday night stays due to club music till 2a.m.”
orangeboots, 4 Apr 2017 | Read review
5 of 5