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Hilton Garden Inn Springfield

734 reviews
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Traveller (28)
Room & Suite (20)
Dining (5)
Overview
  • Excellent71%
  • Very good17%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“nature center”(16 reviews)
“farmers market”(10 reviews)
“great hotel”(58 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Springfield
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (734)Write a Review
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All reviewsnature centerfarmers marketgreat hotelfire pitjames rivernewer hotelfitness centerclean roomsgreat stayeasy accesslove this hotelbreakfast buffetbusiness tripconvenient locationoff the highwayindoor poolwould definitely stay here again
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71 - 75 of 729 reviews
Reviewed 28 June 2017

First the good. This is a nice looking, relatively new place. The room was clean and comfortable, although quite small. Not even room for the typical desk you get in most similar rooms. Now the issues: They say check in is 3:00. I arrived at...More

1  Thank mspe1960
Response from Chris B, General Manager at Hilton Garden Inn SpringfieldResponded 30 June 2017

Thank you for taking the time to let us know about your recent stay at our hotel. I am so sorry to hear about number of issues you experienced during your stay with us. If the rooms were pre-paid this should only be an authorization,...More

Reviewed 27 June 2017

We always enjoy our stays here. It's always very clean and we feel very welcome! Our kids enjoy the pool and the location is great. Close to a variety of retail stores and restaurants! We will definitely be returning for future Springfield visits!More

Review collected in partnership with Hilton Garden Inn
Thank tg12512
Response from Chris B, General Manager at Hilton Garden Inn SpringfieldResponded 30 June 2017

Thank you for taking the time to let us know about your recent stay at our hotel. I am happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose...More

Reviewed 25 June 2017

This was the fourth time we have stayed at this wonderful hotel....and hard to believe it topped the last ones! We visit family in the area and staying at this Hilton Garden Inn makes it a home-away-from-home! We were able to spend more time at...More

1  Thank emptynesters82
Response from Chris B, General Manager at Hilton Garden Inn SpringfieldResponded 26 June 2017

Thank you for taking the time to let us know about your recent stay at our hotel. I am happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose...More

Reviewed 25 June 2017

This hotel is a great place to stay in Springfield. It is quiet and there is not a lot of road noise. Additionally the rooms are clean and the lobby is welcoming. The hotel has plenty of parking and is located in an area that...More

Review collected in partnership with Hilton Garden Inn
Thank Shelba Justina M
Response from Chris B, General Manager at Hilton Garden Inn SpringfieldResponded 26 June 2017

Thank you for taking the time to let us know about your recent stay at our hotel. I am happy to see that you had a great time during your stay with us. I hope the next time you visit the area you will choose...More

Reviewed 24 June 2017

Hotel routinely smells like sewer. Food is good, bar is great. But it stinks, literally. Breakfast is cooked to order and always good. Bar staff is really great and always friendly and on top of things. Beds are a little tricky, they always adjust them...More

Review collected in partnership with Hilton Garden Inn
Thank jasonpF9751LB
Response from Chris B, General Manager at Hilton Garden Inn SpringfieldResponded 26 June 2017

Thank you for taking the time to let us know about your recent stay at our hotel. I am sorry to see that we did not meet all of your expectations. Our Engineering Team has been trying to locate the source of the smell you...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$110 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Springfield
#2 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Springfield
#2 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (28)
Room & Suite (20)
Dining (5)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
oggiedoggie2013
17 August 2017|
AnswerShow all 3 answers
Response from Chris B | Property representative |
We are a pet friendly hotel. There is a $75 non-refundable fee for all non-service animals.
1
Vote
Christeson-Family
22 October 2016|
AnswerShow all 4 answers
Response from Chris B | Property representative |
We do have a heated indoor salt water pool. But, we do not have a hot tub on property.
1
Vote
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12
Room Tips
"Stay any where else"
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"Choose a room at another hotel"
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"We've had several and all are great!"
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"First floor is good for easy access. It is not too loud, though the pool is down the hall."
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