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Candlewood Suites Springfield

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174 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Reviewed 2 weeks ago via mobile

While the hotel was clean and staff pleasant, the beds are certainly not "queen" as advertised by their website and staff rather full size. A single full size bed against the wall on one side is not my idea of a restful night with a spouse and a dog. Very disappointed. Also the bathroom has a clunking in the ceiling...

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Helpful?
Thank Samantha K
Saint Paul, Minnesota
Reviewed 21 October 2016

I had a great time at Candlewood suites on Kerr. I was at the Holiday Inn just a block away two weeks before and it wasn't not as good. The rooms are nicer with a kitchenette. the price was the same as Holiday Inn. It is far enough off the highway where you don't hear the noise.

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Thank k1200lt2010
Debi L, General Manager at Candlewood Suites Springfield, responded to this review

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Yours in hospitality, Debi L. General Manager

Joplin, Missouri
Reviewed 1 October 2016

As always, this is a great place to stay. Rooms are always very clean and the staff very friendly. Beds are comfortable and soft pillows. Checking in and out is always fast. This hotel does not offer breakfast. However, they have complimentary coffee 24/7.

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Thank Maria F
Debi L, General Manager at Candlewood Suites Springfield, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Even though we don't offer breakfast, we do have a Candlewood Cupboard that does have breakfast items as well as other items to be purchased along...

Fayetteville, Arkansas
Reviewed 20 September 2016 via mobile

I travel for business purposes during the year and this was my first visit to Springfield. This location is centrally located regarding food choices, shopping and highway access. Very clean and friendly staff. The golden nugget of the staff is Aubrie. She runs the front desk and always greets you with a smile and a "welcome home". It's a nice...

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Thank mdmelzark
Bentonville, Arkansas
Reviewed 19 September 2016

The hotel is pet friendly which is a big plus but the beds are small. The staff was friendly and welcoming and the room were quiet. They have a large table in the lobby area that is good to sit and eat with friends also staying there.

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Helpful?
Thank Stephanie L
IHGService, Guest Relations Manager at Candlewood Suites Springfield, responded to this review

Dear Stephanie L, Thank you for your kind review of your stay with us at our Candlewood Suites Springfield, MO. We appreciate your very positive comments regarding our service, good location and the cleanliness of our rooms. I will gladly share your laudatory review with our personnel. I have taken note of your review about the beds and I will...

Reviewed 22 August 2016

This was one of the cleanest hotels we've stayed at. It was also very roomy, with excellent beds. The room was extremely clean - didn't see any noticeable dirt. The full size refrigerator and stovetop were wonderful for our stay. We have medical supplies that have to be refrigerated, and ice blocks that need to be refrozen for the next...

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Thank Darin S
Springfield, Missouri
Reviewed 10 August 2016 via mobile

Nice and simple property but that's about the extent of the benefits to your stay here. Front desk staff and admin are either misinformed or misunderstood about special rate rules and their practices are inconsistent with IHG principles. In house reservations are deceptive and misleading. Nothing unexpected from an Elliot Lodging property.

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Thank Christian R
Layne B, General Manager at Candlewood Suites Springfield, responded to this review

Dear Christian R.: Thank you for taking the time to write a review. I'm sorry to hear about the issues with your recent reservation and want to ensure you that I will review the policies with all of my employees. Safe travels and have a great summer. Yours in hospitality, Layne Bradley General Manager

ohio
Reviewed 31 July 2016 via mobile

Nice little hotel!! The 1 and only complaint was the beds were only full sized. There was a small kitchenette with a full sized fridge and staff was really nice and helpful. There as a large lending library with games, books, fans, crockpots, waffle makers etc. would definitely stay here again

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Thank zoom8942
Pembroke Pines, Florida, United States
Reviewed 18 July 2016

Very comfortable rooms, clean, well equipped kitchens. Stayed a total of 15 days. For the birth of our grandchild. Staff was great. All facilities very clean. (gym and laundry) Will definitely be back again.

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Thank ValCelia A
Springfield, Missouri
Reviewed 17 July 2016 via mobile

We've stayed at Candlewood on several occasions, the staff is ALWAYS friendly and helpful. They have always been able to accommodate our needs, even on short notice. They have always been our first choice for our stays while in town. Thank you to all of the staff for your kindness and for us family atmosphere. It has been a pleasure...

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Helpful?
Thank Kris I

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Come Stay at the Best of Springfield, Missouri Hotels Rated as offering 'excellent' service and designed with long-term travelers in mind, the Award Winning Candlewood Suites extended stay hotel in Springfield is the ideal place to stay. We're convenient to Springfield-Branson National Airport (SGF) and downtown Springfield, Missouri. Our hotel's guests enjoy a variety of attractions, from the indoor marvels of the Bass Pro Shop to the outdoor magnificence of the Fantastic Caverns nine miles from the hotel. In Springfield, you can shop at Battlefield Mall or see a captivating show at the Hammons Center for Performing Arts, all only a short drive from our extended stay hotel. Springfield is also home to businesses such as Students and Free Enterprise, Springfield Underground, John Deere, Evangel University, Drury University and Missouri State University - Springfield. Lodging here lets you enjoy the ultimate extended stay suites for business travelers, as well as a 768-sq. Ft. Meeting room and a 24-hour Business Center. Planning an extended stay in Springfield? Our suites have all the amenities you want, like fully equipped kitchens, free high-speed Internet access, large work spaces, recliners and triple-sheeted bedding. With a meal from the Candlewood Cupboard and a free DVD from the lending library, you can expect a comfortable stay at our extended stay hotel in Springfield. ... more   less 

Additional Information about Candlewood Suites Springfield

Address: 1920 E Kerr St, Springfield, MO 65803-4774
Region: United States > Missouri > Springfield
Price Range: $126 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Springfield 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Candlewood Suites Springfield Hotel Springfield
Candlewood Springfield
Springfield Candlewood Suites
Hotel Style:
#5 Green Hotel in Springfield
#10 Business Hotel in Springfield
#11 Romantic Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Springfield staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have have had rooms to front and back of this hotel and have always had a great night sleep.”
 of 5 bubbles V821PKmariaf, 1 Oct 2016 | Read review
“If you book early and know you have lots of luggage, you can usually get a first floor room!”
 of 5 bubbles darins767, 22 Aug 2016 | Read review
“If you want a quick Getaway for I-44 or 65 this is the place to stay.”
 of 5 bubbles MRSEVTEACHER, 13 Jul 2016 | Read review
“We were on the first floor. Had no problems with noise.”
 of 5 bubbles lvtotravelmo, 19 Jun 2016 | Read review
“Ask and they make every attempt to accommodate”
 of 5 bubbles Tomu1013, 28 May 2016 | Read review
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