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BEST WESTERN Plus Coach House

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1 room 2 adults 0 children
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BEST WESTERN Plus Coach House
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734 Reviews from our TripAdvisor Community

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Showing 721: English reviews
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Independence, Missouri
Reviewed 2 days ago NEW

The beds were lumpy. The Walls are paper thin. Hot Tub was not clean- I had to wipe it out. Staff very nice and helpful. Breakfast was awful. If it wasn't for in-room tub, would stay elsewhere. Just average at best.

Review collected in partnership with Best Western
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Helpful?
Thank Melissa R
Arkansas
Reviewed 3 days ago NEWvia mobile

In town visiting family and gave this hotel a try. Very easy and quick check in. Room was clean and beds are comfortable. Only thing was the breakfast was not to good. The B&G was uneatable. Otherwise everything else was good

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Helpful?
Thank SJOE69
Haysville, Kansas
Reviewed 1 week ago

Access is great. I have two small dogs. Very easy to take them in and out. They were made to feel welcome. I love the outside entrance and it felt safe. This was my second stay at this location and it felt even better than the first time.

Review collected in partnership with Best Western
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Helpful?
Thank cjw374
Management response:

Thank you for reviewing your recent stay at Best Western Plus Coach House. We are glad to hear that we were able to accommodate your whole party, including your pets! We look forward to welcoming you back for yet another great stay. Best regards.

Branson, United States
Reviewed 2 weeks ago

Stayed here because I had a very early flight the next morning. Hotel is very nice for what I needed. I could not stay long enough to enjoy the complimentary breakfast. Got really good directions to the airport the next morning. All in all, a very nice stay!! I booked at the Military Rate and the Front Desk representative even...

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Helpful?
Thank Tommy T
Management response:

I am thrilled to know you had a wonderful stay even though you had an early flight on your departure. Thank you for your kind words regarding our hotel, attentive staff, and excellent service. Please let me know when you return, I would love to say hello!

Berlin, Ohio
Reviewed 2 weeks ago

We have a 3 yr old 18mo and 4 mo baby, the cleanliness inside and outside was excellent. Mom was able to relax! The playground was awesome for the kids to unwind after car seats for 10hrs. The price was excellent for the quality of everything at the hotel. It was backyard family BBQ setting.

Review collected in partnership with Best Western
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Helpful?
Thank kyutzy
Management response:

Thank you for taking the time to write us a review about your recent stay. I'm happy to hear you were pleased with the overall cleanliness of our facility. Our staff takes pride in keeping our grounds clean for all of our guests. The playground is a great way to let the little ones unwind from long trips and I'm...

Reviewed 3 weeks ago

Great hotel. Our second stay here driving out west. Good Bed, Clean room, Great Breakfast. Our room was missing a hair dryer (109) and staff at the desk apologized and said they were in the process of getting new ones and our room must have been missed. Otherwise, I would have rated it a 10.

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Helpful?
Thank Lois S
Management response:

We are happy to know you loved our location and found great value for the second time! Thank you for letting the staff know of the missing hair dryer. We are in the process of upgrading them so I do personally apologize for any inconvenience this may have caused. We hope to see you again at the Best Western Plus...

Tulsa, Oklahoma
Reviewed 3 weeks ago via mobile

Yhis is a Motel and not a Hotel, nice not to carry bags inside, then get into the room. No elevators, if you forget something going back etc. Car to room parking, nice. The check in was very easy and the clerk was friendly. The room was comfortable and clean. Wal-Mart across the street was nice, rented a movie and...

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Helpful?
Thank Walldo
Management response:

Thank you for taking the time to share your feedback on Trip Advisor. I'm happy to hear you enjoyed your stay at our hotel. People do like the accessibility of pulling right up to their room. All of our rooms do come with DVD players and microwaves so if you're wanting to relax, then a movie of your choice and...

Tampa, Florida
Reviewed 3 weeks ago via mobile

Very good place to stay. The beds and the pillows were wonderfully comfortable. Bathroom could use a bigger sink top area but it was clean and the shower head was high enough for us tall people to actually shower comfortably. The only negative is that there was a problem with the lock on the ice room and we had to...

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Helpful?
Thank Tmc2007
Management response:

Thank you very much for staying with us and for writing your review! I do apologize for the lock on the ice room and would like you to know that the issue has been fixed. People do enjoy having a 24 hour restaurant within very close walking distance to their room, and with great food options! We are so grateful...

Cove, Arkansas
Reviewed 4 weeks ago via mobile

This place is top notch. It's an older property but so well taken care of. It is impeccably clean. The rooms are big and have fridge and microwave in room. The kids loved the play area. Breakfast had lots of delicious options. We have stayed in numerous places in Springfield and this one is exceptional. If I had to criticize...

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Helpful?
Thank Debducttape
Management response:

Thank you for your recent stay and for providing us with your detailed feedback. We welcome all feedback not only to recognize the positive but also for opportunities to improve both our services and product. We apologize for any disturbance you may have had and hope our front desk staff was able to handle any issue with the noise. Our...

Toronto, Canada
Reviewed 4 weeks ago

We stayed at the Coach House for one night while driving across the country. The staff at the hotel were extremely friendly. If you were travelling in summer this would be a great spot with outdoor pool and green space for kids. Our room was extremely comfortable and clean. Walmart is right across the street if you need anything. Definitely...

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Helpful?
Thank moonbeam24
Management response:

Thank you for taking the time to share your feedback on TripAdvisor. Our staff works hard to personalize our guests' stay as much as possible in order to create a truly unique and memorable experience, so I definitely appreciate your comments regarding our service and will relay this to our staff. We look forward to welcoming you back to our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Best Western Coach House Inn is located on seven beautiful acres and is conveniently close to the great I-44 corridor across America. Our facility was remodeled in 2005 and is all ground level offering comfortable rooms and suites, outdoor swimming pool and playground. Our rooms feature king or two double beds, refrigerators, iron and ironing boards, hairdryers and free local telephone calls - some have a recliner and microwave oven. Rooms with kitchenettes are also available. We are near many restaurants and shops and places of interest are within easy reach. Springfield/ Branson National Airport is only 8 miles away. ... more   less 

Additional Information about BEST WESTERN Plus Coach House

Address: 2535 North Glenstone, Springfield, MO 65803
Region: United States > Missouri > Springfield
Price Range: $94 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Plus Coach House 3*
Number of rooms: 131
Reservation Options:
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Also Known As:
Best Western Coach House Hotel Springfield
Best Western Springfield
Best Western Coach Hotel
Springfield Best Western
Hotel Style:
#3 Best Value Hotel in Springfield
#7 Green Hotel in Springfield
#14 Family Hotel in Springfield
#15 Business Hotel in Springfield
#17 Romantic Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plus Coach House staff and other travellers.
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Questions? Get answers from BEST WESTERN Plus Coach House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are down and out.”
 of 5 bubbles tommyt71, 12 Feb 2017 | Read review
“Do not go here!”
 of 5 bubbles JasonL848, 18 Jan 2017 | Read review
“There are electric car chargers”
 of 5 bubbles 201kymp, 7 Nov 2016 | Read review
“In an East-facing room, shade your eyes opening the door in the morning. The sun was UNBELIEVABLY bright and caught us all off guard.”
 of 5 bubbles JenPWH, 3 Nov 2016 | Read review
“top floor so you don't hear walking above you”
 of 5 bubbles PCPeacock, 22 Oct 2016 | Read review
5 of 5