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Stopped here randomly on a run from Tucson to Detroit. It was late and the main criteria were brand loyalty and our knowledge that Holiday Inn Hotels have an on-site restaurant/lounge. We were disappointed -- rolled into the restaurant just as the kitchen was closing...More
1 Thank Rocket58
Management response:Responded 4 weeks ago
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn SPRINGFIELD - I-44.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay...More
Stayed here for for a business meeting. First off, I ended up in this Hotel by accident because the Hotel that we were supposed to stay in, couldnt fit all of our convention group due to construction. After being in both Hotels, I was glad...More
Management response:Responded 31 January 2017
We are so very pleased that you were able to stay at our hotel over the last week for your convention! It brings us great joy that we could turn a bad situation into a good one with our facility and staff! Thank...More
Booked this hotel through a travel site. It was excellent. I was in town on business and I forgot a power tool for my presentation piece. I went down to the front desk and asked to "borrow a drill and wrench". I got the tools...More
Management response:Responded 23 May 2017
Thank you for taking time out of your day to review our property! We greatly appreciate the kind words! I am so happy to hear that our staff were able to meet all of your needs and help you with your task at...More
Everything was excellent, except I left behind 3 items and housekeeping didn't turn them in. Great room, bar and restaurant. Staff very helpful and accommodating without me even asking for assistance. The interior glassvelevators are beautiful with the water falls nearby.More
Thank Cathleen C
Management response:Responded 4 May 2017
Hello Cathleen C,
WOW! We LOVE to see all 5 stars light up for us! It is a great feeling to know that our hotel exceeded your expectations. I am sorry that our housekeeping staff were unable to locate your left behind items. That is...More
The location was good. The hotel is older and you can tell it has had some wear. The staff was very nice. However I did order a mai tai at the bar but the bar tender couldnt find what he needed so I ended up...More
Management response:Responded 1 May 2017
I would like to thank you for taking time out of your day to review our property! We know that schedules are busy and leaving a review isn't always on the top of the to do list. I apologize that the lounge was...More
US$108 - US$156 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#28 Business Hotel in Springfield
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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