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All reviews breakfast buffet embassy suites missouri state close to downtown springfield cardinals outdoor pool yogurt hot tub sausage staff was friendly bed was comfortable lobby atrium msu banquet desk sofa
Hotel appeared to be mostly vacant. Restaurant was not in full operation so dinner was in bar area. Breakfast was overpriced for selection of foods. Sunday morning didn't even have omelets available as they did on Monday. Room was clean and comfortable.
The University Plaza has a GUARANTEED 4pm check in time unless of course they are not prepared for a large group. Our 50+ person group had to wait an additional 3 hours before receiving the keys to our rooms at 7:15pm. Our group was in...More
LICE, FILTH, HORRIBLE SMELL, LONG WAIT TIME!! Rooms were not ready on time. Waited 4 hours past check in to get into our rooms. Finally got into rooms & one smelled like a boys locker room. That room later found a pair of nasty used...More
In town for a convention and check in is 3 pm but didn't get a room until after 6 pm. Some in the group didn't get rooms until 9 pm! Breakfast in the hotel consisted of cold, cheese covered scrambled eggs, under-cooked sausage links and...More
Date of stay: December 2018
Thank Dana H
Response from Lisa M, Front Office Manager at University Plaza Hotel and Convention CenterResponded 5 days ago
Thank you for your comments. We value your opinion and truly appreciate honest feedback.
We strive to ensure every guest is completely satisfied with their stay. I am sincerely sorry we fell short in doing so while you were our guest.
We stayed on Thanksgiving day. If it wasn't for the location and my fond memoires of this hotel from growing up in Springfield I would have never gone back after our first horrible experience. Couple years back at Christmas my family and I stayed and...More
UNIVERSITY PLAZA HOTEL & CONVENTION CENTER Downtown Lodging at the Top of Its Class! Experience the warm hospitality and personalized service that sets University Plaza Hotel & Convention Center apart. …MoreVisitors delight in our first-class accommodations and resort-style amenities. Conveniently located a few short minutes from Springfield-Branson National Airport (SGF) and thirty minutes from Branson, MO our hotel is ideal for both leisure and corporate guests.• Convenient access to Missouri State University, Drury University and Ozark Technical College• Sophisticated meeting and event space both on property and at the adjacent Springfield Expo Center• Breakfast buffet and fine dining at Terrace Grill• Ideal location in the heart of downtown Springfield• Close to area businesses and recreational attractions• Extensive amenities including Q Street Perk proudly serving Starbucks, indoor and outdoor pools, and business center Less
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