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University Plaza Hotel and Convention Center

1,115 reviews
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Traveller (141)
Room & Suite (60)
Dining (15)
Overview
  • Excellent52%
  • Very good24%
  • Average13%
  • Poor6%
  • Terrible5%
Travellers talk about
“terrace grill”(12 reviews)
“breakfast buffet”(35 reviews)
“embassy suites”(13 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from University Plaza Hotel and Convention Center
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Rooms
Mar. 12Mar. 13
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,115)Write a Review
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1 - 5 of 1,113 reviews
Reviewed 2 days ago

We both enjoyed the friendly staff and elegance of the hotel. This was a valentines day evening where I proposed and she said yes! The staff was very accommodating. We brought in several items to make the evening very special. Thanks for the free shuttle...More

Review collected in partnership with this hotel
Thank nthieman
Hotel's Favourite
Reviewed 27 November 2017

So I stayed at this hotel a week ago for a business convention that I needed to attend. Check in was simple and fast. I would say from the time I walked in the door to the time I opened the door to my room...More

1  Thank chowdahead76
Response from Brent P, General Manager at University Plaza Hotel and Convention CenterResponded 15 December 2017

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and that the hotel and staff...More

Reviewed 1 week ago via mobile

You know you’re in for a good stay when your hotel is willing to send the shuttle a little after the typical time, and instead of a grumpy late shift driver - you get a driver as wonderfully pleasant as Randy. Ushered us out of...More

Thank Tanner W
Response from Brent P, General Manager at University Plaza Hotel and Convention CenterResponded 6 days ago

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear Randy provided such personalized service for you. I will make...More

Reviewed 2 weeks ago via mobile

Pleasant check-in experience. Spacious room. Accommodations are somewhat tired and in need of updating. Maintenance seems to be lacking, a sink that barely drained and a toilet that wobbled when used. Breakfast buffet was well stocked.More

Thank FUL-QWVR
Response from Brent P, General Manager at University Plaza Hotel and Convention CenterResponded 6 days ago

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I will share your comments with my Maintenance Department regarding the issues in the restroom....More

Reviewed 2 weeks ago

Check in was a breeze. Plenty of parking and beautiful grounds and hotel. Room was nice. We were there on a busy weekend. Arrived in room and ordered room service immediately. It never came. Got a phone call 40 minutes later apologizing that we were...More

Review collected in partnership with this hotel
Thank Sandra F
Response from Brent P, General Manager at University Plaza Hotel and Convention CenterResponded 2 weeks ago

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I will review your comments with our Restaurant Manager and Director of Food and Beverage....More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$86 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Springfield
#8 Green Hotel in Springfield
#17 Business Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$86 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Springfield
#8 Green Hotel in Springfield
#17 Business Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (141)
Room & Suite (60)
Dining (15)
Pool & Beach (11)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Pontiacfan
1 November 2017|
AnswerShow all 5 answers
Response from UniversityPlaza | Property representative |
Yes, we are 0.2 miles away from Juanita K. Hammons Hall for the Performing Arts. Continue South on John Q. Hammons Pkwy for less than a mile to get there!
0
Votes
Christy M
2 January 2017|
AnswerShow all 5 answers
Response from krishatfield2017 | Property representative |
Yes, ask front desk for times and destinations.
0
Votes
Jill G
17 November 2016|
AnswerShow all 2 answers
Response from Shawn L | Reviewed this property |
There is a shuttle. You would have to ask at the front desk for exact time and destinations.
0
Votes
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123
Room Tips
"Go to another hotel"
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"If it's wintertime, ask about the heat in advance before booking."
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"Request a room away from the elevator. That can tend to get noisy at night when everyone is going to their..."
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"Rooms are great!"
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