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University Plaza Hotel and Convention Center

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University Plaza Hotel and Convention Center
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906 Reviews from our TripAdvisor Community

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Showing 904: English reviews
Flower Mound, Texas
Reviewed 29 December 2016

I needed a room for a quick trip back and forth to Springfield to drop my son off at college. The front desk agent was friendly and extremely helpful. The hotel is dated but a good value and very conveniently located.

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Helpful?
Thank Carole W
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

Omaha, Nebraska
Reviewed 29 December 2016

Overall this is a great hotel and good value. Nice location convenient to downtown attractions. I was not impressed that the hotel seemed to be running on a skeleton crew over my stay. Understanding that we checked in on 12/24, I get people taking time off, but after a long drive and being the holidays, I naturally wanted a drink....

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Helpful?
Thank jrlinden78
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. I appreciate your comments regarding staffing levels over Christmas Eve and Christmas Day. During the holidays, we try to foresee when the highest demand will be present for our services and schedule our staff accordingly. Regarding the housekeeping service, I will follow up...

Rector, Arkansas
Reviewed 27 December 2016

Hotel was updated and comfortable. Staff was exceptional and made the hotel even better. Our heat did go out and it was 7 degrees outside that night, but the staff was very efficient and even discounted our already discounted room. Will stay again next time in Springfield.

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Helpful?
Thank JenniferRaspberry
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I apologize for the challenges you experienced with your heat but am glad our team responded quickly to your needs. We look forward to hosting you again the next time...

roeland park, United States
Reviewed 23 December 2016

very nice and comfortable hotel. employees always very nice and helpful. nice morning breakfast. very appreciative of getting a nice discount for college events in that we come down often to stay with our child.

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Helpful?
Thank Traci E
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

St Louis
Reviewed 22 December 2016

I really enjoyed my stay at this property. It met all my needs and the staff were fantastic. I found myself having to print out a contract for a business meeting, and was able to do it in their business center. Best of all it was free. The breakfast buffet for an additional $5 was fabulous. Made to order omelet...

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Helpful?
Thank Richard G
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

Seneca, United States
Reviewed 21 December 2016

Was nice and conveniently located. Breakfast was good. Bed was comfortable. However, I couldn't give it a top rating as the tub was a little grungy on the bottom. Heater made a little noise, too. Room was quiet.

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Helpful?
Thank Jerry P
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I will share your feedback regarding the tub and heating unit with our Chief Engineer. We look forward to hosting you again the next time your travels bring you back...

Overland Park, KS
Reviewed 20 December 2016

Very nice stay. Love the hotel and cleanliness. Love the Kuerig coffee being in bathroom. everything was nice and tighty and convenient. The construction was a little loud in the morning but didnt effect me since I was getting up early anyway for meetings.

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Helpful?
Thank randyj138
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and you will be glad to know that we have completed the roof construction that you heard during your visit. We...

Saint Louis, Missouri
Reviewed 16 December 2016

Conference room had good acoustics with no echo. Lunch buffet was good with reasonable price. Room was excellent, no complaints. Hotel is close to downtown Springfield MO and close to MO State University. A short drive to Battlefield Mall, a large indoor shopping mall.

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Helpful?
Thank K4615INwilliamh
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

St Louis
Reviewed 15 December 2016

Great experience. Room was good and the staff was outstanding. The breakfast buffet was very good. Their fitness center had everything I needed to get a good workout. I needed to print out a contract for a meeting I was having that day and was able to do it through their business center. Also it was no charge.

Review collected in partnership with this hotel
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Helpful?
Thank ajamarketing
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

Lamar, Missouri
Reviewed 14 December 2016 via mobile

We have been staying at least once a year at the University Plaza for 30 years as a-close-to-home getaway. We enjoy the location as it's near downtown Springfield. This is a full service hotel with great staff. They have upgraded public areas with guest rooms to be upgraded in 2017. A great place to stay for a night or a...

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Helpful?
Thank Jeff H
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you and your family when your travels bring you back to Springfield! Sincerely, Brent Parker General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
UNIVERSITY PLAZA HOTEL & CONVENTION CENTER Downtown Lodging at the Top of Its Class! Experience the warm hospitality and personalized service that sets University Plaza Hotel & Convention Center apart. Visitors delight in our first-class accommodations and resort-style amenities. Conveniently located a few short minutes from Springfield-Branson National Airport (SGF) and thirty minutes from Branson, MO our hotel is ideal for both leisure and corporate guests.• Convenient access to Missouri State University, Drury University and Ozark Technical College• Sophisticated meeting and event space both on property and at the adjacent Springfield Expo Center• Breakfast buffet and fine dining at Terrace Grill• Ideal location in the heart of downtown Springfield• Close to area businesses and recreational attractions• Extensive amenities including the full-service Grove Spa, Q Street Perk proudly serving Starbucks, indoor and outdoor pools, and business center ... more   less 

Additional Information about University Plaza Hotel and Convention Center

Address: 333 John Q. Hammons Pkwy., Springfield, MO 65806
Region: United States > Missouri > Springfield
Price Range: $124 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Number of rooms: 272
Reservation Options:
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Also Known As:
University Plaza Hotel Springfield
Hotel Style:
#6 Romantic Hotel in Springfield
#8 Green Hotel in Springfield
#17 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from University Plaza Hotel and Convention Center staff and other travellers.
6 questions
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Questions? Get answers from University Plaza Hotel and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A/C does not work well in rooms.”
 of 5 bubbles suek7278, 12 Feb 2017 | Read review
“Poolside rooms are great”
 of 5 bubbles dhubof, 12 Feb 2017 | Read review
“nice room and comfortable beds”
 of 5 bubbles 963tracie, 23 Dec 2016 | Read review
“Atrium style lobby means all sound travels, no quiet rooms.”
  • not our trash!
 of 5 bubbles angelaaR8175MV, 27 Nov 2016 | Read review
“Suites facing north have a view of downtown SGF.”
 of 5 bubbles dakotat453, 20 Nov 2016 | Read review
5 of 5