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DoubleTree by Hilton Springfield

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890 Reviews from our TripAdvisor Community

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Showing 882: English reviews
Troy Ks
1 review
Reviewed 4 days ago NEW

Great stay. Easy to find, staff were very nice and on a Holiday weekend. They were all so friendly and accomodating and the breakfast was delicious. Rooms were very nice and VERY clean and comfortable.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank E9041ZHmarky
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you for your great comments from your stay during the Holiday Weekend. I will share your comments about your positive experiences with our Team. Sincerely, Brian Inman General Manager More 

Peoria, Illinois
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 days ago NEW

The DoubleTree by Hilton in Springfield, Missouri stands out from all other lodgings in the city. It's a tall regal building overlooking the main street heading into downtown and to all the shopping Springfield has to offer. The lobby is beautiful with an open design all the way up to the roof, which I think was 10 or 11 floors.... More 

Helpful?
Thank Michael S
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you Michael for your review from your recent stay, I am humbled by your comment, "Doubletree, Hilton at it's Best". I enjoyed your detailed comments from your experiences and will share those with our team. I appreciate your recognizing all the little things we do make our guests feel special. Sincerely Brian Inman General Manager More 

Kansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW

Staff is among the best I've experienced. Friendly, helpful, and very accommodating. Facilities are good with a genuine thermostat and a comfortable bed. The breakfast is outstanding with made to order eggs, pancakes or French toast!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank lifeiswhatyoumakeit
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you for your great review from your recent stay, your opening statement, "Outstanding Hospitality" says it all! I especially enjoyed your detailed comments about our breakfast in Gracie's Restaurant. Sincerely, Brian Inman General Manager More 

South Houston, Texas
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW via mobile

We stayed at this Hilton property the week of Thanksgiving- they were so hospitable we almost thought we were home! Mr Adrian, the night time bellman and Ila the night front desk worker were kind and helpful! They went above and beyond to accommodate us- even offered advice on what areas of Springfield to buy a house. We are headed... More 

Helpful?
Thank David T
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

thank you David for choosing the DoubleTree by Hilton as your home away from home during the Thanksgiving Holiday. I enjoyed the comments about Adrian and how helpful and accommodating he was to you and your family, we will recognize and celebrate his exceptional service. Sincerely, Brian Inman General Manager More 

Plano, United States
1 review
Reviewed 6 days ago NEW

We stayed here during Thanksgiving 2016. The hotel itself is gorgeous, the onsite restaurant is delicious & the comp breakfast was delicious. My daughter ended up with a stomach bug & the staff was incredibly helpful & compassionate. They cleaned our room, changed out all of our linens, brought extra linens & even brought my daughter gatorade, water & pepto... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 51sharraw
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you for choosing the DoubleTree by Hilton as your hone away from hone during the Thanksgiving Holiday, I am so glad we made your families experience special. I will share your incredible story about our Team and how their compassion for your daughters stomach bug was incredibly helpful. Sincerely, Brian Inman General Manager More 

St. Louis, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

THis hotel has beautiful lighting and a wonderful scent when you walk through the door. THe staff is great and they offer you a warm cookie when you check in. It's clean and welcoming. THe breakfast is absolutely wonderful. I wouldn't stay anywhere else.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dana B
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you Dana for your comments from your review, your title, "Excellent Choice" says it all! I enjoyed the details mentioned from your experience and especially how wonderful our breakfast is in Gracie's Restaurant. Sincerely, Brian Inman General Manager More 

Missouri
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

Our room was clean, spacious and comfortable. The bathroom was spacious and clean. Breakfast is not included but can be purchased. The hotel is modern in decor and a nice setup in design. Staff was very attentive to the needs of guests.

Helpful?
Thank Angela W
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you Angela for your nice review from your stay, I enjoyed the details of your stay and your mention about how clean, spacious and comfortable the guestroom was. Sincerely, Brian Inman General Manager More 

Louisville, Kentucky
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

Exceptional people work here ensuring an A++ stay. As a Hilton Diamond member, this is one of the top 5 locations I've experienced. Highly recommend the Doubletree in Springfield, MO - nightstaff was exceptional with our late night arrival - including the chocolate chip cookie!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank hughespgt
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you for your great review from your recent stay, I enjoyed your comments and your mention that our Team is exceptional to work with and they ensure a A++ Stay is a great compliment. Thank you for being a loyal Hilton Honors Diamond Member and I look forward to your future visits. Sincerely, Brian Inman General Manager More 

Northern Virginia, Virginia
2 reviews
Reviewed 1 week ago

Average hotel, not disappointed but not impressed. Both restaurants, however, were surprisingly good. Rooms are clean, with bathrooms appearing slightly tired, but probably adequate based on the price. The room seemed a little noisy, but quieted down through the night (they provided ear plugs in the room, take that for what you will).

Helpful?
Thank fateddie350
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you for your review from your recent one night stay, I appreciate your comments. I was glad to see we did not disappoint you but failed to impress, hopefully you will give us a second chance to give you a more memorable experience. Sincerely, Brian Inman General Manager More 

Missouri
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

We stayed here for one night after spending the day in Branson (hotels in Branson were booked due to Veterans Day festivities). We were welcomed with the usual yummy warm cookie and friendliness of the front desk staff. Our room was not ready when we arrived but we did not have to wait too long, maybe 15 minutes. Our corner... More 

Helpful?
Thank eastcoastdyme
Binman86, General Manager at DoubleTree by Hilton Springfield, responded to this review

Thank you for your comments from your recent stay, I appreciate your detailed review. I was pleased to see you enjoyed our 10th Floor Hilton Honors and I will address the issues with the poor draining shower and toilet flushing, I apologize for this inconvenience and understand the frustration this did cause. Sincerely, Brian Inman General Manager More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Spacious, well-appointed guest rooms surrounding a lush, 10-story atrium feature incredibly restful and luxurious Sweet Dreams beds, flat panel televisions, generous work surfaces, and complimentary high-speed internet access. Dine in-room, or enjoy freshly prepared American cuisine at our stylishly casual Houlihan's restaurant, serving lunch and dinner daily. In the Atrium, start your day right with a Doubletree Breakfast, and end it by unwinding with friends or colleagues over cocktails at the Lounge. Visit our 24-hour Pantry for your favorite late-night snack. Relax by our sparkling indoor-outdoor heated pool and indoor whirlpool. In addition, we have electric Vehicle (EV) charging stations for all types of electric vehicles with a universal charger from GE and a Tesla charger. ... more   less 

Additional Information about DoubleTree by Hilton Springfield

Address: 2431 North Glenstone Ave., Springfield, MO 65803 (Formerly Hawthorn Park Hotel)
Region: United States > Missouri > Springfield
Price Range: $150 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Springfield 3.5*
Number of rooms: 201
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton Hotels, Orbitz, Travelocity, Priceline and Odigeo so you can book your DoubleTree by Hilton Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Springfield Doubletree
Hotel Style:
#1 Business Hotel in Springfield
#3 Green Hotel in Springfield
#5 Romantic Hotel in Springfield
#12 Family Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Springfield staff and other travellers.
6 questions
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Questions? Get answers from DoubleTree by Hilton Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room higher up, the view is nicer”
 of 5 bubbles michaelsE6277VZ, 30 Nov 2016 | Read review
“Higher floor away from elevator”
 of 5 bubbles fateddie350, 22 Nov 2016 | Read review
“Top floor has extra security measures.”
 of 5 bubbles the-show-must-go-on, 1 Nov 2016 | Read review
“Hilton Honors members get special rooms on the 10th floor”
  • My room
 of 5 bubbles GlenW82, 10 Oct 2016 | Read review
“Was on 10th floor access to floors is limited to registered guests so fairly quiet everywhere”
 of 5 bubbles ronj260, 13 Sep 2016 | Read review
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