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The front desk service was great, but that is the only good thing I have to say about this hotel. It was dirty, the beds were uncomfortable, and the bathroom was very small. We felt like we needed to take another shower after we left....More
Response from Lamplighter N, Manager at Lamplighter Inn & Suites NorthResponded 4 days ago
Thank you for taking the time to review our property. We would like to sincerely apologize for not exceeding your expectations. We value your input and will address all your concerns with our staff.
We arrived very late and only stayed for few hours and cancelled next day as our room was full of BUGS!!! Took a week for Hotels.com to get me my refund for the night not sued but even though we stayed a few hours we...More
Stayed for two nights, everything was mediocre and the staff friendly but my concern is that my son sat in the hot tub the first night of the stay and contracted severe hot tub rash, so the vacation turned out to be a stressful visit...More
We are traveling back home to WV from out west. I chose this hotel because it had a pool and I found it at a good “winter rate” online.
The indoor pool and hot tub were not open due to cleaning. The staff said the...More
Comfortable and convenient for one night. Room was clean, with a soft bed, wifi and hot water. The service was good and the staff were polite and helpful. Good enough for anyone on a budget who travels a lot.
Response from Manager_At_North | Property representative |
The issue came down to the strong scent of marijuana. We sent several people to the room, including myself, two house-keepers to ensure that the room did in fact smell. Unfortunately there was evidence of the drug found... More
The issue came down to the strong scent of marijuana. We sent several people to the room, including myself, two house-keepers to ensure that the room did in fact smell. Unfortunately there was evidence of the drug found in the room, as well as it's scent lingering far past when you checked out. We were forced to shut the room down and provide deep cleaning before the next guest will be able to stay in this room. As per the agreement you signed at check in, we were were forced to keep the $100.00 cash deposit.
Thank you and I hope that answers your question.
Response from LamplighterNorth | Property representative |
Unfortunately our rooms either have Two Queen size beds or a Single King (with a Pullout Sofa). Based on the size of our rooms the maximum number of beds we can have is two and because of this we do not have any Rollaways... More
Unfortunately our rooms either have Two Queen size beds or a Single King (with a Pullout Sofa). Based on the size of our rooms the maximum number of beds we can have is two and because of this we do not have any Rollaways.
We are sorry if this does not meet your needs. Thank you for your question regarding our hotel! We hope that in the future we can meet your needs and look forward to the opportunity to have you stay with us!